Riyadh - Sharikat Mubasher: BotSense, an India-based leading WhatsApp Business API and CRM platform, launched its specialized WhatsApp CRM services in Saudi Arabia, targeting key sectors, including real estate, retail and FMCG, healthcare, automotive, education and training, and hospitality and tourism.

The new service provides a shared Arabic and English team inbox, custom sales pipeline stages, automated 60-second first response, bulk WhatsApp campaign management, and AI chatbot first-level query handling, the company revealed in a recent statement.

Through the new WhatsApp CRM services, Saudi businesses will be able to communicate with customers, manage sales pipelines, and run marketing campaigns on WhatsApp 24/7.

Mohit Nagwani, Founder of BotSense. Said: "Saudi Arabia's Vision 2030 is creating an entirely new economy - new real estate projects, new retail concepts, new healthcare providers, new tourism experiences. Every one of these businesses needs a professional WhatsApp CRM infrastructure from day one. BotSense is that infrastructure, with full Arabic support.”

Founded in 2021, BotSense serves more than 500 clients across India and the Middle East. Its platform combines WhatsApp Business API, CRM pipeline management, AI chatbot, and bulk messaging in one solution built for WhatsApp-first markets. BotSense is an Official Meta Business Partner.