Riyadh – Exclusive Sharikat Mubasher: Hassan Jamal, Senior Sales Representative at Bevatel, spoke to Sharikat Mubasher in an exclusive interview during his participation in the Seamless Saudi Arabia 2024 Conference, which kicked off yesterday in Riyadh City and runs from 22 to 24 October.
He introduced Bevatel as a leading company specializing in providing consultations and cloud call center solutions, licensed by the Communications and Information Technology Commission (CITC) and has several branches in the Emirates, Bahrain, Egypt, and India, in addition to the company's head office in the Kingdom of Saudi Arabia.
Jamal said that Bevatel provides the most advanced solutions in cloud telecommunication and AI solutions and call centers in support of the Customer Relationship Management (CRM) sector in Saudi Arabia.
The official further elaborates that Bevatel offers a monitoring system that generates detailed reports on employees and their performance in calls, in addition to reports on customers’ satisfaction and detailed profiles with their entire data.
Moreover, the company provides a wide range of monthly, quarterly, and yearly packages that suit businesses of all sizes, along with flexible terms and advanced features.
Bevatel provides companies with professional services and solutions by creating professional contact centers with the latest global techniques to develop customer service and increase productivity.
Advanced Unified Telecommunication Company ( Bevatel ) was established as a promising company for advanced communication solutions that help many Saudi companies develop their contact centers. Bevatel started in the Kingdom of Saudi Arabia, then to the Middle East, and succeeded in providing advanced solutions and integrated technical consultations to establish and develop contact centers for many institutions and commercial activities.
Running until 24 October, the Seamless Saudi Arabia 2024 Conference is expected to welcome around 10,000 visitors and more than 350 expert speakers who will share insights on crucial topics such as fintech innovations, digital payments, e-commerce strategies, and the transformation of retail experiences.
