Riyadh - Sharikat Mubasher: Johnson Controls Arabia (JCA), a leading provider of smart controls and energy-efficient solutions, earned all four ISO certifications in customer satisfaction to become the first and only Saudi company to earn these certifications for the fourth consecutive year.
This milestone positions JCA as a national and regional leader in building meaningful, technology-driven customer experiences that consistently exceed expectations, the company announced in a press release today.
The certifications focus on codes of conduct, complaint handling, dispute resolution, and performance monitoring, reflecting a deeply embedded culture of customer-first excellence.
Commenting on this accomplishment, CEO Mohanad AlShaikh said: “The drive for customer satisfaction is not just a strategy, it is in our DNA. This conviction runs deep across the organization, not only from the top down but also from the bottom up, with every team member playing a vital role in delivering exceptional experiences.”
JCA was also certified as a Great Place to Work for the second consecutive year, a testament to the company’s thriving culture and employee-first mindset.
With over 2,900 employees and operations across five countries, Johnson Controls Arabia delivers high-efficiency HVAC, fire, security, and smart building technologies. It continues to drive national progress in sustainability, industrial capability, and service excellence.
