Al Shawwa: Immensa aims to localize the spare parts industry in Saudi Arabia

Jul 17, 2024

Shaimaa Ibrahim 

 

Supply chains have recently been developed using new technologies like blockchain, artificial intelligence, and enterprise resource planning systems. In addition to improving economic efficiency, these technologies enable quicker reactions to shifts in supply and demand in international marketplaces.

Immensa is among the suppliers of cutting-edge technical solutions that, via offering practical and long-lasting solutions, help to alter the structure and practices of the Gulf region's spare parts supply chain. The company makes use of 3D printing and artificial intelligence.

By enabling companies to flexibly alter and manufacture spare parts for their equipment instead of depending on huge manufacturing operations from industrial corporations situated in South Asia, Immensa hopes to profit on the current gap in the spare parts supply chain in the energy sector.

In this regard, Sharikat Mubasher interviewed Fahmi Al Shawwa, CEO and Co-founder of Immensa, to discuss the company's services, its objectives for 2024, its future plans, and its anticipated investments in the Kingdom and the Gulf area.

 

How could your services contribute to bridging the gap in the spare parts supply chain in the energy sector in the Gulf region?

 

Immensa’s pioneering additive manufacturing and digital inventory solutions are revolutionizing the energy spare parts market which has remained unchanged for nearly half a century.

By transforming physical warehouses into virtual ones, we enable on-demand production of spare parts. This innovative model is excellent for the energy sector. Companies benefit from secure supply chains, shorter lead times, and reduced inventory costs. This allows them to minimize unnecessary annual losses (which total c. $30 billion annually) and ensure rapid, reliable, on-demand delivery of critical components.

Immensa’s advanced manufacturing techniques, coupled with its ai empowered platform, facilitates digitization and localization of production - directly addressing inefficiencies and challenges of traditional supply chains.

 

How are AI techniques used in spare parts manufacturing processes, and how does this contribute to reducing costs?

 

We utilize AI-powered assessment to digitize and manage spare parts inventories via our platform - Immensa360. 

The platform ensures data security, quality control, and efficient workflow lifecycle management of digital assets. By leveraging AI, we can rapidly assess and produce parts on demand, significantly reducing lead times and the cost of maintaining large physical inventories. 

Predictive analytics also allows us to forecast demand accurately - ensuring efficient streamlined production and spare parts supply. This minimizes wastage and optimizes cash flow for energy companies.

At Immensa, AI techniques are integral for adopting digital supply chains. Our AI-powered Inventory Assessment includes both technical and commercial evaluations. AI assesses whether parts are suitable for on-demand manufacturing based on materials, criticality, applications, lead time, production costs, and demand. This comprehensive assessment ensures only the most viable parts are produced, reducing unnecessary inventory and storage costs, optimizing production efficiency, and ultimately lowering overall costs.

 

How could the SAR 75 million investment secured in a “Series B” round contribute to boosting your business?

 

The SAR 75 million ($20 million) raised in our Series B round will significantly enhance our growth and expansion strategies.

The proceeds will help us scale our digital warehousing solutions, advance development of our AI-enabled platform Immensa360, and expand into new markets. It will also strengthen our efforts to secure high-profile partnerships and achieve essential certifications, such as our DNV Certification for additive manufacturing of metallic parts. 

These initiatives all contribute to us maintaining our leading innovation role in the energy sector and delivering cutting-edge solutions.

 

What about seed rounds in 2024?

 

As we completed a Series B round in November, we do not have any seed rounds planned in 2024. 

 

We have an excellent, blue-chip investor base – including esteemed names such as Global Ventures, Energy Capital Group, and Endeavor Catalyst Fund - which positions us well for future funding rounds.

 

 

What are the promising investment opportunities in the energy spare parts market in the Gulf region, especially in the Saudi market?

 

The Gulf region, particularly Saudi Arabia, presents substantial opportunities in the energy spare parts market, driven by an increasing focus on sustainability and efficiency. With the global market valued at >$91 billion and the Middle East comprising 35%, the potential is significant. 

Our digital warehousing and additive manufacturing solutions will capitalize on growing demand, offering innovative and efficient production methods. Partnerships with Saudi entities such as NIDLIP and KACST are also enhancing our local presence and capabilities. 

Localizing spare parts production not only meets the region's specific needs but boosts the local economy too, making the market attractive to investors.

 

What are the company’s future plans and expected investments in Saudi Arabia and the Gulf region?

 

Our regional expansion will continue – including further investment in the Kingdom of Saudi Arabia, the UAE, Kuwait, Oman, Bahrain, Qatar, and other international markets.

In Saudi Arabia, we have signed recent MOUs with NIDLIP and KACST, aligning with our strategy to establish state-of-the-art additive manufacturing centers. 

Our future plans include expanding our capabilities, opening additional facilities, advancing R&D, and striking strategic alliances to enhance our service offerings and market reach. We are committed to strengthening the local manufacturing sector, supporting the Kingdom's Vision 2030 objectives, and meeting the growing demand for efficient and cost-effective spare parts solutions. 

 

Does Immensa plan to enter new markets outside the region?

 

While our primary focus is expanding in MENA, Immensa is currently serving a number of international organizations and thus is actively exploring opportunities to expand its presence in new international markets.

Our scalable technology and expertise position us ideally to meet global energy sector demand. Strategic collaborations - such as our recent partnership with Pelagus 3D for the maritime and offshore industry - show our ambition to diversify and extend the reach of our digital manufacturing and inventory solutions to other sectors and regions. 

 

In your opinion, what are the challenges facing the Gulf energy spare parts market?

 

The market has several challenges. Legacy systems struggle to meet the sector's dynamic needs efficiently. An over-reliance on outdated supply chain models leaves some companies susceptible to disruptions; high inventory costs; an over-dependence on imports; and long lead times in parts procurement.

The market has been slow to adopt digital and additive manufacturing technologies, but we are now at an exciting tipping point as companies realize how they can optimize supply chains and reduce operational inefficiencies. 

But to do this requires innovative solutions, such as our digital warehousing and on-demand production capabilities. We can ensure rapid delivery of high-quality spare parts, boost localized manufacturing, and reduce reliance on external suppliers – thus enhancing the resilience and efficiency of the overall supply chain.

The eco-system to support a digital supply chain and additive manufacturing was non-existent until recently, and that has been one of the top challenges in the adoption by companies. Today, although still nascent, we are seeing the clusters and eco-systems quickly develop as demand for localization and on-demand manufacturing rapidly increases. 

 

How will the digitization of warehouses and flexible supply chains contribute to supporting Gulf companies?

 

Digitizing warehouses and implementing flexible supply chains has various upsides for Gulf companies: reduced lead times, lower inventory costs, and enhanced supply chain security. 

Immensa’s virtual warehousing model allows real-time inventory management – allowing hugely reduced storage costs and minimizing the risk of part obsolescence. On-demand production minimizes the need for large physical inventories, freeing up capital and making essential parts immediately available.

Overall operational efficiency increases, so companies can be more rapidly responsive. More localized production contributes to local economies too – aligning with national strategies for technology advancement and sustainability.

By revolutionizing spare parts supply chains, we empower Gulf companies to operate more efficiently and cost-effectively, driving competitiveness in the energy sector.

 

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Running Out of Cash: The Financial Missteps That Sink Startups

Ghada Ismail

 

For most new businesses, the first year is a financial tightrope walk. Even with a great idea and a strong market need, cash flow problems can bring everything crashing down long before the business gets a chance to succeed. In fact, running out of money is one of the top reasons startups fail in year one, not because the product was flawed, but because the money ran out faster than expected.

 

From overestimating revenue to underestimating expenses, many first-time founders fall into the same financial traps that have sunk countless startups before them. In this episode, we’ll break down the most common money mistakes, the cash flow strategies that can make or break a business, and how to secure funding without falling into dangerous spending habits.

 

Common financial mistakes in the first year
Many founders underestimate how much capital they need to reach profitability, while overestimating how quickly they’ll generate revenue. The result? A dangerous gap between income and expenses that drains cash reserves faster than expected.

Spending too much too soon is another frequent mistake. From fancy office spaces to costly marketing campaigns, early-stage businesses often spend like established companies without the revenue to match. On the other side, some founders underinvest in critical areas—like marketing, product development, or customer acquisition—leaving the business unable to grow fast enough to survive.

 

Cash flow management strategies
Surviving year one requires tight financial discipline. Startups need realistic budgets that account for slow sales cycles, unexpected expenses, and a longer-than-expected path to profitability. Smart founders track their burn rate weekly, understanding exactly how long their cash will last at current spending levels, but what is a burn rate?

 

In business, burn rate refers to the speed at which a company spends its available cash before it starts generating positive cash flow (profit). It’s basically a measure of how fast a startup is "burning through" its funds.

There are two main types of burn rate:

 

  1. Gross Burn Rate – This is the total amount of money a business spends each month to cover operating expenses like salaries, rent, marketing, and product development.
  2. Net Burn Rate – This is the actual monthly cash loss, meaning how much money the business is losing after factoring in any revenue. It’s calculated like this: 

Net Burn Rate=Monthly Expenses−Monthly Revenue

 

Setting up clear financial controls, like approving all major expenses, separating personal and business finances, and avoiding unnecessary debt, helps avoid reckless spending. Cash flow forecasting should be part of the regular business routine, helping founders anticipate shortfalls well before they become emergencies.

 

How to secure funding and make sure you don’t run out of money too soon
Securing funding is only part of the equation as managing that capital wisely is what keeps businesses afloat. Whether funding comes from personal savings, friends and family, angel investors, or VCs, startups need to manage their cash like it’s their last riyal!

 

Founders should also diversify revenue streams whenever possible, so the business isn’t overly dependent on a single customer or product line. Building an emergency fund—a few months’ worth of operating expenses—can make all the difference when unexpected costs hit or revenue growth slows.

 

For founders seeking external funding, the key is raising the right amount at the right time. Raising too little leaves the business vulnerable to cash flow crises. Raising too much, especially at inflated valuations, creates pressure to spend aggressively, often before the business model is fully validated.

In the end, cash flow is king in year one. Even the best ideas fail if they run out of money before they find their footing.

 

Wrapping things up..

At its core, startup survival depends on financial discipline. Founders who track their burn rate, control expenses, and plan for funding gaps give their businesses a real chance at making it past year one. Those who ignore these basics? They risk becoming another statistic in the long list of startups that ran out of money before finding success.

But cash alone won’t save a failing business. Even startups with healthy funding collapse if their business model is weak or unsustainable.

In our next episode, we’ll dive into another key reason startups don’t survive year one, so stay tuned!

The AI Revolution: Unlocking Saudi Arabia’s Economic Potential

Kholoud Hussein 

 

Artificial Intelligence (AI) is rapidly transforming global economies, and Saudi Arabia is no exception. As part of its Vision 2030 initiative, the Kingdom aims to diversify its economy and reduce dependence on oil revenues by embracing advanced technologies like AI. This article delves into the estimated economic impacts of AI in Saudi Arabia, supported by recent data, reports, and insights from officials and business leaders.

 

The Strategic Importance of AI in Saudi Arabia

Saudi Arabia's commitment to AI is evident through substantial investments and strategic initiatives. The Saudi Data and Artificial Intelligence Authority (SDAIA), established in 2019, leads the nation's AI agenda, aiming to position the Kingdom among the top AI adopters globally. The National Strategy for Data and AI (NSDAI) outlines ambitious goals, including training 20,000 AI and data specialists and attracting $20 billion in AI investments by 2030.

 

Abdullah bin Sharaf Alghamdi, President of SDAIA, emphasizes the transformative potential of AI: "Artificial Intelligence is at the core of our vision to diversify the economy and enhance the quality of life for our citizens. By harnessing AI, we aim to create new industries, job opportunities, and elevate Saudi Arabia's position on the global stage."

 

Projected Economic Contributions of AI

Several studies have projected the substantial economic contributions of AI to Saudi Arabia's GDP:

  • PwC Report: AI is expected to contribute over $135.2 billion to Saudi Arabia's economy by 2030, accounting for 12.4% of the GDP. 
  • Atlantic Council: The AI sector is projected to contribute $235.2 billion to the national GDP by 2030, reinforcing its pivotal role in economic diversification. 
  • Oliver Wyman Analysis: Generative AI could add between SAR 60 billion to SAR 90 billion to the GDP by 2030, highlighting the technology's potential in various sectors. 

These projections underscore AI's significance in shaping the Kingdom's economic future.

 

Sector-Specific Impacts

AI's influence extends across multiple sectors in Saudi Arabia:

 

Oil and Gas

Saudi Aramco, the world's largest oil company, has integrated AI to enhance exploration and production. The adoption of DeepSeek's AI technology has significantly improved operational efficiency. Amin Nasser, CEO of Saudi Aramco, remarked: "DeepSeek's AI solutions have made a big difference in our operations, optimizing resource management and maximizing the value of our existing infrastructure." 

 

Healthcare

AI is revolutionizing healthcare through improved diagnostics, personalized treatment plans, and efficient patient management systems. The integration of AI tools is expected to enhance patient outcomes and reduce healthcare costs.

 

Education

AI-powered educational platforms offer personalized learning experiences, catering to individual student needs and promoting better educational outcomes. These technologies support educators in curriculum development and student assessment.

 

Retail and E-commerce

The retail and e-commerce landscape in Saudi Arabia is undergoing a significant transformation, propelled by the integration of Artificial Intelligence (AI). This technological advancement is not only enhancing operational efficiencies but also redefining customer experiences.

 

As of 2023, the AI in retail and e-commerce market in Saudi Arabia was valued at approximately USD 245 million and is projected to grow at a compound annual growth rate (CAGR) of 35.4% through 2029. 

 

This rapid growth underscores the increasing adoption of AI technologies by retailers and e-commerce platforms aiming to streamline operations and offer personalized customer experiences.

AI-driven algorithms analyze consumer behavior, preferences, and purchase histories to provide tailored recommendations. E-commerce platforms like Noon and Jarir are leveraging AI to create more engaging and personalized shopping experiences, leading to increased conversion rates and customer satisfaction. 

 

Beyond personalization, AI is enhancing operational efficiency in the retail sector. Retailers are investing in AI-enabled real-time inventory management and automation to meet evolving consumer demands. This approach not only reduces operational costs but also ensures that retailers can respond swiftly to market changes. 

 

Saudi retailers are leading the way in adopting and deploying AI across their operations, investing in research and development, developing tailored solutions, and prioritizing the attraction, retention, and empowerment of skilled talent. 

 

The Saudi government is actively fostering AI research and development, providing financial support for local businesses, and creating a conducive environment for AI-driven retail innovations. This aligns with the broader Vision 2030 initiative to diversify the economy and promote technological advancement.

 

Finance

The financial sector in Saudi Arabia is experiencing a paradigm shift with the integration of Artificial Intelligence (AI), leading to more efficient operations, enhanced customer experiences, and improved risk management.

 

Saudi Arabia leads in AI adoption within the financial services sector. A global survey by Finastra revealed that 91% of financial institutions in the Kingdom have integrated AI into their operations, closely followed by the UAE. 

 

This widespread adoption is expected to contribute significantly to the economy, with AI projected to add between SAR 60 billion to SAR 90 billion to Saudi Arabia's GDP by 2030. 

 

AI is transforming risk management and compliance in the financial sector. Banks are rapidly integrating AI for predictive analytics, automated compliance, and fraud detection. This integration enables real-time, data-driven insights, transforming how banks assess risk, manage assets, and engage with customers. 

 

AI-powered platforms are enhancing customer experience by offering personalized financial products and services. For instance, AI-driven chatbots provide instant customer support, while machine learning algorithms analyze customer data to offer tailored financial advice, thereby increasing customer satisfaction and loyalty.

 

The integration of AI in financial operations has led to increased efficiency by automating routine tasks, reducing human errors, and enabling employees to focus on more strategic activities. This automation not only reduces operational costs but also accelerates transaction processes, benefiting both the institutions and their customers.

 

Saudi Arabia's strategic investments in AI, including the Public Investment Fund's (PIF) plans to create a $40 billion fund for investing in AI, position the Kingdom as a potential AI hub outside the US. This aligns with the broader goal of diversifying the economy and reducing dependence on oil revenues. 

 

In this return, the Saudi government has implemented several initiatives to foster AI development:

  • National Strategy for Data and AI (NSDAI): A comprehensive plan to transform the Kingdom into a leader in AI by investing in infrastructure, education, and regulatory frameworks.
  • Global AI Summit: Hosted annually to bring together global AI experts, fostering collaboration and showcasing Saudi Arabia's commitment to AI advancement.
  • Regulatory Sandboxes: Established to allow companies to test AI innovations in a controlled environment, promoting innovation while ensuring compliance with ethical standards.

Challenges and Considerations

Despite the promising outlook, several challenges must be addressed:

  • Talent Development: There is a need to cultivate a skilled workforce capable of developing and managing AI technologies.
  • Ethical and Legal Frameworks: Establishing guidelines to ensure AI is used responsibly and does not infringe on individual rights is crucial.
  • Infrastructure: Developing the necessary digital infrastructure to support widespread AI adoption requires significant investment.
  • Public Acceptance: Educating the public about AI's benefits and addressing concerns about job displacement and privacy is essential for smooth integration.

Conclusion

Artificial Intelligence holds transformative potential for Saudi Arabia's economy, aligning with the Vision 2030 objectives of diversification and modernization. With strategic investments, supportive policies, and a focus on education and infrastructure, AI is poised to contribute significantly to the Kingdom's GDP, enhance various sectors, and improve the quality of life for its citizens. Addressing the accompanying challenges will be crucial to realize AI's benefits and ensure sustainable economic growth fully.

 

 

Financial Services and Fintech: Empowering Startups with Smart Solutions

Kholoud Hussein 

 

In the dynamic economic landscape of the Gulf Cooperation Council (GCC) and particularly the Kingdom of Saudi Arabia (KSA), financial technology (fintech) has emerged as a transformative force. By offering innovative solutions that streamline operations, enhance customer experiences, and democratize financial access, fintech is empowering startups to compete and thrive in competitive markets. This article explores the transformative impact of fintech on startups within the GCC and KSA, supported by recent data and insights from industry leaders.

 

The Rise of Fintech in the GCC and KSA: A Catalyst for Startup Growth

Fintech encompasses a broad spectrum of technological innovations aimed at enhancing and automating financial services. From digital payments and crowdfunding platforms to blockchain and artificial intelligence-driven analytics, fintech solutions are reshaping traditional financial paradigms. For startups in the GCC and KSA, these advancements translate into more accessible funding options, efficient financial management, and the ability to offer customers seamless digital experiences.

 

According to Marmore MENA Intelligence, the fintech market size in the GCC region rose to $169.92 billion in 2023, with a year-on-year growth rate of 27.8%. In Saudi Arabia, the number of fintech firms increased from 10 in 2018 to 224 by the end of Q2 2024, surpassing the Financial Sector Development Program's (FSDP) target of 168 companies for the same period. This exponential growth reflects the sector's dynamism and its critical role in modernizing financial services within the region.

 

Fintech Solutions Empowering Startups in the GCC and KSA

Fintech innovations offer startups in the GCC and KSA a suite of tools and services that address traditional financial challenges:

 

1. Alternative Financing Options

Traditional bank loans often entail stringent requirements and lengthy approval processes, posing significant hurdles for startups. Fintech platforms have democratized access to capital through crowdfunding, peer-to-peer lending, and revenue-based financing models. These alternatives provide startups with more flexible and accessible funding options, enabling them to secure necessary capital without the constraints of traditional financial institutions.

 

2. Enhanced Payment Solutions

Efficient payment processing is vital for startups aiming to deliver seamless customer experiences. Fintech innovations in digital wallets, mobile payments, and real-time transaction processing have enabled startups to offer secure and convenient payment options, thereby enhancing customer satisfaction and loyalty.

 

3. Streamlined Financial Management

Managing finances effectively is crucial for startup sustainability. Fintech solutions that automate accounting, invoicing, and expense tracking allow startups to maintain accurate financial records with minimal manual intervention. This automation not only reduces operational costs but also minimizes the risk of human error.

 

4. Data-Driven Decision Making

Access to real-time financial analytics empowers startups to make informed decisions. Fintech platforms equipped with artificial intelligence and machine learning capabilities analyze financial data to provide actionable insights, helping startups optimize operations, identify growth opportunities, and mitigate risks.

 

Case Studies: Fintech Empowering Startups in the GCC and KSA

 

STC Pay: Revolutionizing Digital Payments in Saudi Arabia

STC Pay, a subsidiary of Saudi Telecom Company, has emerged as a leading digital wallet service in Saudi Arabia. Launched in 2018, STC Pay offers a range of services, including peer-to-peer transfers, bill payments, and online purchases. By 2024, the platform had amassed over 7 million users, reflecting the growing demand for digital payment solutions in the Kingdom. STC Pay's success underscores the potential of fintech in transforming traditional financial services and promoting financial inclusion.

 

Nasser Al Nasser, former CEO of STC Group, highlighted the company's vision: "Our goal is to drive digital transformation in the financial sector, aligning with Vision 2030's objectives to create a cashless society and enhance financial inclusion."

 

Tabby: Innovating Buy Now, Pay Later Solutions in the UAE and Saudi Arabia

Tabby, a fintech startup operating in the UAE and Saudi Arabia, offers buy now, pay later (BNPL) services, allowing consumers to make purchases and pay for them in installments without interest. Since its launch in 2019, Tabby has partnered with over 2,000 merchants and has seen significant user adoption. The company's innovative approach addresses the evolving consumer preferences for flexible payment options, thereby supporting retail startups in boosting sales and customer retention.

 

Hosam Arab, CEO and co-founder of Tabby, emphasized the impact of their services: "By providing consumers with flexible payment options, we're not only enhancing their shopping experience but also enabling retailers to grow their businesses by reaching a broader customer base."

 

Fintech's Role in Financial Inclusion in the GCC and KSA

Beyond enhancing operational efficiency, fintech plays a pivotal role in promoting financial inclusion within the GCC and KSA. Innovative lending practices by fintech startups are providing underserved communities with access to capital, thereby supporting small businesses and fostering economic growth.

 

For instance, digital payment solutions have significantly reduced the reliance on cash transactions in Saudi Arabia. The country achieved 70% non-cash transaction rate two years ahead of the 2025 target, underscoring the effectiveness of initiatives like FinTech Saudi in driving economic growth.

 

Such initiatives demonstrate fintech's potential to bridge financial gaps and empower entrepreneurs in regions with limited traditional banking services.

 

Industry Perspectives

Industry leaders recognize fintech's transformative impact on startups and the broader financial ecosystem within the GCC and KSA. Philip Bahoshy, CEO of MAGNiTT, observed: "What we have seen as a key trend in the fintech ecosystem is that many companies in Saudi Arabia are looking to integrate fintech solutions into their proposition to capture more users and have better user retention rates." 

 

This perspective underscores the collaborative potential between fintech innovators and established financial institutions to create a more inclusive, efficient, and technology-driven financial ecosystem. By integrating fintech solutions into traditional banking frameworks, financial institutions can enhance customer experiences, improve operational efficiency, and expand access to financial services for underserved markets. This synergy is particularly crucial in regions like the GCC and Saudi Arabia, where digital transformation is a key pillar of economic diversification under Vision 2030. As fintech startups continue to push the boundaries of innovation, partnerships with established banks and regulators will play a pivotal role in shaping the future of financial services, ensuring sustainable growth and regulatory compliance.

 

To conclude, the fintech revolution in the GCC and Saudi Arabia is crucial in empowering startups with smart financial solutions. By streamlining payments, enhancing access to capital, automating financial management, and fostering financial inclusion, fintech has become a fundamental pillar of startup success. The rapid adoption of digital payment platforms, alternative lending models, and AI-driven analytics is reshaping the business landscape, ensuring that startups can scale efficiently, reduce costs, and improve customer experiences.

 

In the next episode of "Building Blocks of Startup Success: The Industries Powering Innovation," we will explore "The Impact of Legal and Compliance Services on Startups"—delving into the regulatory challenges startups face, the importance of legal frameworks in securing funding, and how compliance can be a competitive advantage in today's evolving business world. Stay tuned!

XPay sets bold 2025 target with EGP 1bn in Payments, regional expansion

Mohammed Ramzy

 

As Egypt’s fintech sector undergoes rapid transformation, several companies are racing to establish themselves as key players in this evolving landscape. Among them is XPay, a prominent fintech company making significant strides in digital payments and financial technology.

 

Industry forecasts indicate that Egypt’s fintech market is expected to grow at a compound annual rate of 37% until 2029. Against this backdrop, XPay, founded in 2018 by Mohamed Abelmottaleb, focuses on developing digital transformation solutions with a strong emphasis on financial inclusion. Its suite of services covers credit and debit card payment processing, transactions via Meeza cards, smart wallet payments, mobile payments, QR code payments, and Buy Now, Pay Later (BNPL) services.

 

In an exclusive interview with Sharikat Mubasher, Mohamed Abelmottaleb, Founder and Managing Partner of XPay, shared the company’s expansion plans, growth ambitions for 2025, and his vision for fostering innovation in Egypt’s fintech space.

 

How has XPay managed to compete in Egypt’s fintech scene?

XPay is a leading fintech company that started in 2018, right at the onset of the digital transformation era in Egypt, alongside industry giants like Fawry. I firmly believe that technology could reshape Egypt’s financial landscape. With this conviction, we launched XPay to provide payment services for businesses, vendors, and individuals through our own unique approach. We believe that financial technology is a fundamental right for every individual, regardless of their needs or background.

 

When did XPay officially launch operations?

The first phase focused on market research and analysis, followed by testing different financial service models to determine the best fit based on our extended 20-year expertise in the field. In 2021, XPay obtained its first license from the Central Bank of Egypt and officially began offering services to individuals and businesses. Today, XPay is considered one of the most prominent fintech companies in Egypt.

 

What has XPay achieved so far?

XPay has achieved significant success in Egypt’s digital payments sector, recording a 75% increase in the number of merchants by the end of 2024. This led to a 250% growth in total payment volume and a 340% rise in processed transactions, with a success rate of 83%.

 

What are your targets for 2025?

In 2025, we are aiming to process EGP 1 billion in digital payments, while maintaining what we call “cautious growth” carefully expanding our merchant and client base in a controlled and sustainable manner.

 

What do you mean by "cautious growth"?

This has been a core principle at XPay since Day One. It means every step of our expansion is thoroughly studied and carefully executed, minimizing risks for both the company and the market, especially given the sensitive nature of the sector we’re operating within.

 

What are XPay’s funding plans? Are you seeking new investment?

The company still relies primarily on investment from existing partners, but we plan to launch a new funding round next year to support our ambitious growth and expansion goals.

 

Are there any upcoming partnerships? What’s their purpose?

We are planning several partnerships with various entities this year to enhance the integration of our digital solutions and boost financial inclusion in Egypt. Currently, about 30% of Egyptians remain outside the formal financial system according to recent statistics, which is a significant gap given the population size. We need to develop more innovative services and solutions, and the best way to do this is by forming strategic partnerships with key players.

 

How do you see the future of fintech in Egypt?

Egypt is steadily moving toward becoming a cashless society — that’s inevitable. To achieve this, Egypt will need massive investments in digital infrastructure over the coming years. Alongside that, continuous development of technology platforms and systems will be essential. This creates a huge demand for new startups focused on innovation and advanced technology, particularly in AI-powered financial solutions. With the sector expected to grow by 37% annually until 2029, the future looks bright for fintech in Egypt.

 

Are there plans to expand to other markets?

Egypt remains our primary focus, and we are concentrating on expanding our services domestically. However, we definitely have plans to expand into regional markets, with Saudi Arabia being a top priority. We see tremendous potential in Saudi Arabia’s fintech landscape, and it fits well with our regional growth strategy.

 

Translated by: Ghada Ismail

Weak Business Models: How a Weak Business Model Spells Early Failure

Ghada Ismail

 

Some startups fail because they run out of cash. Others fail before they even have a chance because their entire business model is flawed from the start.

It’s one of the most underestimated reasons businesses collapse in Year One: the core structure of how they plan to make money simply doesn’t work. You could have a product customers love, strong demand, and even solid marketing—but if your business model doesn’t add up, the math will always catch up with you. In this episode, we’re diving into how first-year startups unknowingly build on broken foundations—and how you can avoid the same fate.

 

What Exactly Is a Business Model?

Your business model is how your business makes money, the system that connects your product, your pricing, your customers, and your costs. It answers basic questions:

  • Who is your customer?
  • What problem are you solving?
  • How do you deliver value?
  • How do you make a profit doing it?

When these answers are vague, contradictory, or unrealistic, trouble follows.

 

The Classic Signs of a Flawed Business Model

Here’s how it shows up in real life:
- You attract lots of attention, but hardly anyone pays.
- Your pricing is too low to cover costs, or too high to attract your target market.
- You rely on a single revenue stream, with no backup if it dries up.

- Your model depends on endless growth to survive, instead of sustainable profit.
- Your customer acquisition cost (CAC) is higher than the revenue they bring in.

 

* Customer Acquisition Cost (CAC) is basically how much money you spend to get one customer. It includes all the costs related to sales and marketing such as ads, social media campaigns, discounts, influencer deals, sales team salaries, and everything you do to attract and convert someone into a paying customer.

 

* Why does It Matter (Especially in Year One)?

If you’re spending SAR 30 to get each customer, but your average customer only spends SAR 25 with you, then you’re losing money on every sale. That’s why CAC is a vital metric in the first year, because a broken business model often hides behind unsustainable acquisition costs.

 

Why It Happens So Often in Year One

In the rush to launch, many founders copy models from other industries (without adapting them) or assume that the model will “figure itself out” once the product takes off. Others misread the market, building a pricing or revenue strategy based on assumptions instead of real data. The result? A product people love but a business that can’t survive.

 

Case Study Snapshot

Take the example of a food delivery startup that offered free delivery to attract customers. They gained thousands of users, but every order they delivered cost more than they earned. Their “growth-first, profits-later” model worked for larger companies with deep investor pockets, but it was a death sentence for a bootstrapped startup.

 

Fixing the Foundation: What Startups Should Do Instead

Here’s how first-year businesses can avoid this fate:
-Test the numbers before launch: Map out pricing, costs, and realistic sales volumes.
-Run small experiments: Try different revenue models (subscriptions, one-time sales, freemium) to see what fits best.
-Focus on profitability from the start: Growth without profit is a dangerous gamble in Year One.
-Diversify revenue streams: Don’t put all your hopes on one product, one customer type, or one sales channel.

 

Wrapping things up…

A great idea with a bad business model is like a house with no foundation; it might stand for a while but collapse is inevitable. Startups that survive their first year aren’t just product innovators, they’re rather business model builders.

The good news? First-year founders can fix this before it’s too late by treating the business model like a living blueprint that evolves with real data, not just assumptions.

But even a rock-solid business model can’t save you if no one knows your business exists. That’s exactly what we’ll cover in the coming episode: Marketing Failures—When Great Ideas Stay Invisible.