Beyond Oil, Beyond Silicon: Can Saudi Arabia Become the Middle East's First Truly Digital Economy?

Jul 21, 2026

Kholoud Hussein 

 

The Kingdom is no longer simply digitizing public services or investing in technology. It is attempting something far more ambitious: rebuilding its economic architecture around data, artificial intelligence, entrepreneurship, and digital infrastructure. The question is no longer whether Saudi Arabia can diversify beyond oil, but whether it can redefine what a modern digital economy looks like in the Middle East.

The Economy Saudi Arabia Is Really Building

For more than eight decades, Saudi Arabia's economic story has been inseparable from oil. Hydrocarbons transformed the Kingdom from a largely desert economy into one of the world's most influential energy producers, financing decades of infrastructure, industrialization, education, and social development. Oil was not merely a source of government revenue; it became the foundation upon which the modern Saudi state was built.

Today, however, Saudi Arabia is pursuing a transformation that is arguably even more profound than the discovery of oil itself. While much of the global conversation continues to focus on the Kingdom's diversification efforts under Vision 2030, a quieter yet far more consequential shift is unfolding beneath the surface. Saudi Arabia is no longer asking how to reduce its dependence on oil. Instead, it is asking what the country's next economic operating system should look like.

Economic diversification has traditionally meant expanding into new industries, whether tourism, manufacturing, logistics, mining, or entertainment. A digital economy, however, represents something fundamentally different. Rather than creating another sector alongside existing ones, it reshapes every sector simultaneously. It changes how governments deliver services, how companies produce goods, how entrepreneurs build businesses, how consumers spend money, and ultimately how economic value itself is created.

In this new model, data becomes a productive asset. Algorithms become economic infrastructure. Cloud computing replaces physical limitations. Artificial intelligence evolves from a technological tool into a driver of productivity, competitiveness, and innovation. The economy becomes less dependent on physical resources and increasingly powered by digital capabilities that transcend geography.

Saudi Arabia's ambitions therefore extend well beyond becoming a technology hub or attracting multinational technology companies. The Kingdom is attempting to redesign the foundations of its economy so that digital technologies become embedded across government, finance, healthcare, education, manufacturing, logistics, energy, and commerce. Success will not be measured by the number of technology companies operating in Riyadh or the volume of venture capital invested in startups alone. It will be determined by whether digital technologies become the default mechanism through which economic activity is created, exchanged, and scaled.

This is precisely why Saudi Arabia's digital transformation deserves to be viewed through an economic rather than a technological lens. Around the world, many countries have successfully digitized government services or expanded internet connectivity. Far fewer have attempted to rebuild their entire economic model around digital capabilities.

The Kingdom believes it can become one of them.

Yet ambition alone has never transformed economies. History offers countless examples of countries that invested billions in technology parks, innovation districts, and digital infrastructure without fundamentally changing how their economies functioned. Building a digital economy requires far more than laying fiber-optic cables or launching government applications. It requires rethinking regulation, attracting capital, cultivating entrepreneurial talent, building trust in digital services, encouraging private-sector innovation, and ensuring that digital technologies generate productivity rather than merely convenience.

Saudi Arabia's challenge, therefore, is not simply technological. It is structural.

The Kingdom must prove that digital transformation can become an engine of sustainable economic growth capable of generating new industries, creating high-value employment, increasing productivity, and positioning Saudi Arabia as a global exporter of digital innovation rather than a consumer of imported technologies.

It is an ambition that reaches beyond Vision 2030 itself. It is about defining what the Saudi economy looks like long after oil ceases to dominate global growth.

 

More Than Diversification: Redefining Economic Value

When policymakers first began speaking about economic diversification in Saudi Arabia, the objective appeared relatively straightforward: reduce dependence on oil revenues by expanding sectors such as tourism, mining, manufacturing, entertainment, logistics, and financial services. These industries would create new jobs, attract foreign investment, and generate alternative sources of national income.

A decade later, that conversation has evolved significantly. Today, diversification is increasingly viewed not as an end goal but as one component of a much larger economic transformation. The emergence of artificial intelligence, cloud computing, advanced analytics, and digital platforms has fundamentally altered how wealth is created in the global economy. Competitive advantage is no longer determined solely by natural resources or industrial capacity. It is increasingly shaped by a country's ability to generate, process, and commercialize data.

This shift helps explain why Saudi Arabia's investments in digital infrastructure have accelerated alongside investments in traditional economic sectors. The Kingdom is not merely building new industries; it is building the digital foundations upon which those industries will operate. The distinction is subtle but profound.

A tourism strategy can increase visitor numbers. A digital economy transforms the entire tourism value chain, from digital visas and intelligent transportation systems to AI-powered hospitality services, cashless payments, predictive demand forecasting, and personalized travel experiences. Manufacturing no longer depends exclusively on factories but on connected supply chains, industrial automation, predictive maintenance, and real-time analytics. Financial services become embedded into digital platforms rather than confined to bank branches.

In this sense, digital transformation ceases to be an ICT initiative and becomes national economic policy.

This is one of the defining characteristics of Saudi Arabia's approach. Rather than treating technology as a standalone industry, policymakers increasingly present digital capabilities as horizontal enablers capable of increasing productivity across virtually every sector identified in Vision 2030.

The result is a new understanding of economic value. Instead of asking how many barrels of oil the Kingdom exports, policymakers are beginning to ask how many digital transactions are processed daily, how much private capital flows into technology ventures, how many startups commercialize locally developed innovations, and how effectively data can be transformed into economic output.

Such questions would have seemed peripheral to Saudi Arabia's economic strategy only a decade ago. Today, they sit much closer to its center.

And perhaps that is the clearest indication that Saudi Arabia is pursuing something more ambitious than diversification. It is attempting to redefine the very mechanisms through which economic growth is generated.

Building the Digital Backbone: Why Infrastructure Became Saudi Arabia's New Strategic Resource

Every industrial revolution has depended on infrastructure. The railways powered the first age of industrialization. Electricity transformed manufacturing in the twentieth century. Highways connected national markets and accelerated trade. Today, the infrastructure that determines economic competitiveness is far less visible. It consists of fiber-optic cables buried beneath cities, hyperscale data centers, cloud computing platforms, artificial intelligence clusters, and billions of digital transactions flowing silently through secure networks every day.

Saudi Arabia recognized early that becoming a digital economy would require far more than launching government applications or encouraging online commerce. Digital services can only flourish when supported by an infrastructure capable of processing vast amounts of data securely, reliably, and at scale. In other words, before building digital businesses, the Kingdom first had to build a digital backbone.

That realization has fundamentally shaped Saudi Arabia's digital strategy over the past decade.

Unlike many countries where digital infrastructure evolved gradually through private-sector investments, Saudi Arabia adopted a coordinated national approach. Government entities, regulators, sovereign wealth funds, and global technology companies have worked simultaneously to establish the physical and regulatory foundations of the digital economy. The objective has never been limited to improving internet speeds or expanding telecommunications coverage. Instead, the Kingdom has sought to create an environment where digital businesses can emerge, scale, and compete internationally.

This explains why investments in telecommunications infrastructure have been accompanied by equally significant reforms in digital governance, cybersecurity, cloud regulation, spectrum allocation, and data management. Digital infrastructure, in the Saudi context, is viewed not as a utility but as a productive economic asset capable of attracting investment, reducing transaction costs, and increasing national competitiveness.

The impact of this strategy becomes particularly evident when examining how businesses now operate. A startup launching today in Riyadh enters a fundamentally different environment than one established only ten years ago. Cloud services can be deployed almost instantly. Payment systems are increasingly integrated. Government licensing has become significantly faster. Digital identity solutions simplify customer onboarding, while advanced logistics and communications networks enable companies to reach customers across the Kingdom with unprecedented efficiency.

For entrepreneurs, this infrastructure removes many of the barriers that once slowed business creation. For investors, it reduces operational risk. For multinational corporations, it provides the confidence to establish regional operations capable of serving broader Middle Eastern markets.

In many respects, infrastructure has become Saudi Arabia's most important competitive advantage.

This advantage extends well beyond connectivity. The Kingdom has increasingly positioned itself as a regional destination for cloud computing, recognizing that data storage and processing capacity will become as strategically important in the twenty-first century as ports, highways, and industrial zones were in previous decades.

The arrival of global technology companies reflects this shift. International cloud providers have announced significant investments in Saudi Arabia, encouraged by regulatory reforms, expanding demand, and the government's commitment to developing local digital capabilities. Rather than exporting data abroad, Saudi Arabia is gradually building the capacity to process, store, and analyze information domestically, strengthening both economic resilience and digital sovereignty.

The importance of cloud infrastructure cannot be overstated. Artificial intelligence applications require enormous computing power. Digital banking depends on secure cloud environments. Smart factories generate millions of data points daily. Autonomous transport systems rely on real-time information processing. None of these innovations can scale without robust digital infrastructure operating continuously behind the scenes.

As digital technologies become embedded across every industry, infrastructure itself begins to influence productivity. Faster networks reduce business costs. Secure cloud environments accelerate innovation. Reliable digital identity systems simplify financial transactions. Integrated government platforms reduce administrative burdens. Each improvement may appear incremental, yet together they reshape how economic activity occurs.

This transformation has also altered the relationship between the public and private sectors.

Historically, governments built roads, airports, and power stations while businesses invested in commercial opportunities. In the digital economy, these roles increasingly overlap. Governments establish digital platforms and regulatory frameworks, while private companies build products and services on top of them. The result is a more collaborative model in which public infrastructure creates opportunities for private innovation rather than replacing it.

Saudi Arabia's digital government initiatives illustrate this evolution particularly well. Instead of merely digitizing paperwork, government agencies have developed interoperable digital platforms that businesses can integrate directly into their operations. Entrepreneurs no longer spend weeks navigating administrative procedures that once required multiple physical visits to government offices. Licensing, taxation, customs, and regulatory compliance are increasingly handled through integrated digital systems, allowing companies to devote more resources to growth and innovation.

This seemingly administrative transformation carries profound economic implications. Time, after all, is one of the most valuable resources for any entrepreneur. Reducing bureaucratic friction does more than improve convenience; it lowers the cost of doing business. For startups operating with limited capital and tight timelines, these efficiencies can determine whether a company succeeds or fails.

Infrastructure has therefore become an invisible form of venture capital. Instead of financing individual companies, the government finances the environment in which thousands of companies can emerge.

Perhaps the most striking aspect of Saudi Arabia's digital infrastructure strategy is that it has been designed with future technologies in mind rather than current demand alone. Investments in artificial intelligence, edge computing, high-performance cloud services, cybersecurity, and advanced connectivity anticipate an economy that does not yet fully exist but is expected to emerge over the coming decades.

This long-term perspective distinguishes infrastructure planning from many earlier digital initiatives around the world, which often focused on solving immediate administrative problems. Saudi Arabia is instead attempting to create digital capacity before demand reaches its peak, positioning itself to capture future industries rather than reacting to them after they mature elsewhere.

Yet infrastructure alone cannot produce innovation.

Fiber-optic networks do not create startups. Data centers do not invent new business models. Artificial intelligence platforms do not automatically generate globally competitive companies. They provide the conditions under which innovation becomes possible, but they cannot substitute for entrepreneurship itself.

That is where the private sector enters the story.

As Saudi Arabia's digital foundations have matured, a new generation of startups has begun transforming public investment into commercial opportunity. They are not merely benefiting from the Kingdom's digital transformation; increasingly, they are becoming the mechanism through which that transformation reaches consumers, businesses, and global markets.

The digital backbone may have been built by national strategy, but its true economic value will ultimately be measured by the companies that grow upon it.

The Startup Layer: Where National Strategy Meets Entrepreneurial Innovation

Governments can build infrastructure. They can modernize regulations, invest in artificial intelligence, establish cloud regions, and digitize public services. Yet history has consistently shown that governments rarely create the innovations that transform everyday economic life. Those breakthroughs almost always emerge from entrepreneurs who recognize market inefficiencies long before policymakers do.

Saudi Arabia appears to understand this distinction. While much international attention has focused on the Kingdom's multi-billion-dollar investments in digital infrastructure and flagship projects such as NEOM, an equally significant transformation has been unfolding within its entrepreneurial ecosystem. Over the past decade, startups have evolved from peripheral players into one of the principal instruments through which the Kingdom's digital ambitions are being translated into commercial reality.

This shift represents a fundamental change in how economic development is being pursued.

For decades, economic growth in Saudi Arabia was largely driven by public expenditure. Government investments created industries, generated employment, and stimulated private activity. Today's digital economy, however, operates according to different rules. Innovation moves too quickly to be directed exclusively through public institutions. Consumer preferences evolve faster than regulation. Technologies become obsolete within years rather than decades. Under these conditions, entrepreneurship becomes not merely desirable but indispensable.

The Kingdom's role, therefore, has gradually evolved from being the primary driver of economic activity to becoming an enabler of entrepreneurial innovation.

This philosophy is increasingly visible across the Saudi startup landscape.

Rather than attempting to build digital services directly, public institutions have concentrated on creating the conditions in which private companies can solve market problems more efficiently. The result is an ecosystem where government provides the infrastructure, regulatory certainty, and access to capital, while entrepreneurs compete to create scalable solutions for consumers and businesses alike.

It is a relationship that has become one of the defining characteristics of Saudi Arabia's digital transformation.

Perhaps nowhere is this more evident than in electronic commerce.

Only a decade ago, launching an online retail business in Saudi Arabia presented significant logistical and operational challenges. Payment systems remained fragmented. Small businesses struggled to establish digital storefronts. Inventory management, shipping integration, customer analytics, and marketing tools were often inaccessible or prohibitively expensive for entrepreneurs.

Today, much of that complexity has disappeared.

Companies such as Salla and Zid have fundamentally changed how commerce operates across the Kingdom. Rather than simply providing website-building software, these platforms have developed integrated ecosystems that allow thousands of small and medium-sized enterprises to establish digital businesses with unprecedented speed. Payments, logistics, inventory management, marketing automation, customer engagement, and analytics are increasingly delivered through unified digital platforms, lowering the barriers to entrepreneurship for an entirely new generation of business owners.

In doing so, these companies have accomplished something larger than technological innovation. They have democratized access to entrepreneurship itself.

A similar transformation has occurred within financial technology.

Traditional banking systems often struggle to serve rapidly evolving digital businesses whose operational models differ significantly from conventional enterprises. Fintech startups have emerged precisely because they can respond more quickly to changing customer expectations.

Companies such as Tamara, which pioneered the rapid adoption of Buy Now, Pay Later (BNPL) services across the Gulf, have redefined consumer finance for younger generations accustomed to seamless digital experiences. Rather than viewing finance as a standalone banking product, these companies have embedded financial services directly into digital commerce, shortening purchasing journeys and expanding access to credit.

The significance of this innovation extends beyond consumer convenience.

Embedded finance fundamentally changes how money circulates within the economy. Transactions become faster, merchants experience improved cash flow, consumers gain greater purchasing flexibility, and digital commerce accelerates. What appears to be a simple payment option ultimately increases economic activity across multiple sectors simultaneously.

Equally transformative has been the emergence of Saudi startups specializing in artificial intelligence.

While much global discussion surrounding AI continues to revolve around large language models and consumer-facing applications, several Saudi companies have chosen a different path, focusing on enterprise solutions tailored to regional markets.

Companies such as Mozn have demonstrated how artificial intelligence can address highly specialized challenges in financial crime detection, compliance, fraud prevention, and risk management. Their success illustrates an important evolution within Saudi entrepreneurship. Rather than replicating Silicon Valley consumer applications, an increasing number of Saudi startups are developing technologies designed to solve complex business and institutional problems.

This transition from consumer applications to enterprise technology represents a critical milestone in any innovation ecosystem.

It indicates that entrepreneurship is beginning to create intellectual property rather than simply adapting existing business models.

A similar trend can be observed in companies like Lucidya, whose artificial intelligence platform enables organizations to analyze Arabic-language digital conversations across social media and online channels. By developing technologies specifically optimized for Arabic, Lucidya addresses a challenge largely overlooked by many global software providers.

Its competitive advantage lies not merely in technology, but in contextual understanding.

This highlights another defining characteristic of Saudi Arabia's startup ecosystem. Increasingly, local companies are identifying opportunities that international competitors cannot easily replicate because they require deep familiarity with regional languages, consumer behavior, regulatory frameworks, and business culture.

In many ways, localization itself has become a strategic advantage.

The construction and industrial sectors offer another compelling example.

Saudi Arabia's unprecedented investment in megaprojects has created demand for digital solutions capable of improving safety, productivity, and operational efficiency. Companies such as WakeCap have responded by integrating wearable technologies and real-time analytics into construction sites, enabling project managers to monitor workforce movements, improve safety standards, and optimize project execution through data-driven insights.

These innovations may appear highly specialized, yet their cumulative economic impact is substantial.

Construction productivity influences infrastructure delivery. Infrastructure affects logistics. Logistics shapes manufacturing competitiveness. The ripple effects extend throughout the broader economy.

The same pattern is emerging across healthcare, education, logistics, cybersecurity, climate technology, and industrial automation.

They identify inefficiencies invisible to large institutions and transform them into scalable business opportunities.

That capacity for experimentation may ultimately become one of Saudi Arabia's greatest competitive advantages.

Unlike traditional economic development strategies, which often depend upon large industrial investments with long implementation cycles, startups compress innovation into months rather than years. New products are tested rapidly, customer feedback is incorporated continuously, and successful models scale across markets with remarkable speed.

This entrepreneurial agility has become increasingly important as digital technologies evolve faster than regulatory frameworks can adapt.

Recognizing this reality, Saudi Arabia has invested heavily not only in startups themselves but in the ecosystem surrounding them.

Events such as LEAP have evolved into global platforms connecting founders with venture capitalists, multinational technology companies, policymakers, and institutional investors. Initiatives led by Monsha'at, the National Technology Development Program (NTDP), and innovation hubs such as The Garage have sought to reduce many of the structural obstacles traditionally associated with entrepreneurship, including access to funding, mentorship, technical expertise, and international networks.

The Public Investment Fund has further reinforced this momentum by channeling significant capital into technology-focused initiatives and attracting global venture investors to the Kingdom.

The cumulative effect is becoming increasingly visible. Saudi Arabia is no longer merely producing successful startups. It is beginning to produce an innovation economy. A startup ecosystem measures the number of companies created.

An innovation economy measures how effectively those companies reshape productivity, generate intellectual property, attract global capital, and create entirely new industries.

Saudi Arabia appears increasingly focused on the latter.

Yet becoming the Middle East's first truly digital economy will require more than a vibrant startup ecosystem. It will require demonstrating that digital technologies can transform not only new companies, but also traditional industries that continue to account for the overwhelming majority of national output.

The next phase of Saudi Arabia's transformation, therefore, may prove to be its most difficult: extending digital innovation beyond startups and embedding it into the wider economy, from manufacturing and logistics to healthcare, tourism, mining, and energy itself.

 

 

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Qarout: NTT DATA invests in local talent to expand presence in Saudi Arabia, Middle East

Noha Gad

 

As Saudi Arabia accelerates its digital transformation agenda, artificial intelligence (AI), cloud computing, cybersecurity, and intelligent infrastructure are becoming central to the Kingdom’s economic and technological development. Its ambition to become a global technology and AI hub is creating new opportunities for organizations that can help businesses and government entities move from experimentation to secure, scalable, and commercially valuable digital solutions.

NTT DATA is playing a pivotal role in this transformation, supporting public and private organizations across Saudi Arabia with digital infrastructure, cloud adoption, data and AI solutions, cybersecurity, and managed services. 

On the sidelines of LEAP 2026, Sharikat Mubasher held an interview with Ahmad Qarout, Technology Solutions Leader at NTT DATA Saudi Arabia, to learn more about the company’s business in the Kingdom, how its solutions support organizations’ digital transformation and cloud adoption, and its long-term strategy to expand in Saudi Arabia and the broader region.

 

First, could you walk us through NTT DATA's business in Saudi Arabia, and explain how your solutions contribute to accelerating digital transformation and advancing the technology industry in the Kingdom?

Saudi Arabia is one of NTT DATA's most strategic markets globally, and we are proud to support public and private sector organizations across their digital transformation journeys. We help clients modernize infrastructure, accelerate cloud adoption, strengthen cybersecurity, harness data and AI, improve customer experiences, and operate complex digital environments at scale. 

As the Kingdom moves from digital transformation ambition to large-scale execution, organizations are increasingly looking for partners that can not only design and deploy technology, but also operate, secure, and continuously optimize it. This is where NTT DATA differentiates itself. We combine global expertise with strong local engagement, helping organizations turn innovation into measurable business outcomes. 

Our work directly supports Vision 2030 by enabling organizations to leverage AI, cloud, data analytics, intelligent automation, and cybersecurity to improve productivity, accelerate innovation, and develop new capabilities. We are equally committed to knowledge transfer, skills development, and building a sustainable local digital ecosystem that supports the Kingdom's long-term growth ambitions. 

 

NTT DATA is participating in LEAP 2026 to showcase AI-powered intelligent infrastructure and cutting-edge solutions. How do these technologies work together to create a truly intelligent ecosystem within Saudi Arabia?

A truly intelligent ecosystem requires much more than AI applications alone. It depends on the integration of data, infrastructure, networking, cloud, security, governance, and operational expertise working seamlessly together. At LEAP 2026, NTT DATA showcased how these elements combine to create an environment where AI can move from experimentation to enterprise-wide value. 

Our approach brings together AI solutions, modern digital infrastructure, advanced networking, cybersecurity, and intelligent operations to help organizations automate workflows, improve decision-making, enhance customer experiences, and unlock greater value from enterprise data. This creates a secure foundation for scaling AI responsibly and effectively. 

A key example is the new NTT DATA AI Factory Lab in Riyadh, which will provide organizations with hands-on experiences and practical demonstrations of real-world AI use cases. The lab will feature technologies including the Cisco Secure AI Factory with NVIDIA, allowing organizations to explore how AI workloads can be built, deployed, governed, and scaled on an enterprise-grade foundation while maintaining visibility, security, compliance, and operational resilience. 

 

How do you assess the role of premier events such as LEAP 2026 in strengthening the Kingdom's position as a global AI and technology hub?

LEAP has become one of the world's most influential technology events and plays a critical role in advancing Saudi Arabia's position as a leading global AI and innovation hub. It provides a platform that brings together technology leaders, policymakers, investors, startups, hyperscalers, and enterprise customers to exchange ideas, showcase innovation, and accelerate partnerships. 

What makes LEAP particularly important in 2026 is that it reflects the evolution of the Saudi technology market. The conversation has shifted from digital ambition to practical execution, with organizations focused on scaling AI, building resilient infrastructure, and delivering measurable outcomes. Events such as LEAP help facilitate these conversations and drive collaboration across the ecosystem. 

For NTT DATA, LEAP is an opportunity to engage directly with customers and partners, demonstrate real-world innovation, and contribute to the development of a thriving technology ecosystem aligned with Saudi Arabia's Vision 2030 goals. 

 

Does NTT DATA plan to announce any strategic initiatives or partnerships during LEAP 2026?

NTT DATA continues to invest in strategic partnerships and ecosystem collaboration across Saudi Arabia and the wider region. The growing number of partnerships and MOUs reflects the direction of the Saudi market itself, where collaboration between global technology leaders, local organizations, and government stakeholders is becoming increasingly important. 

One of our key initiatives and announcements is the launch of the NTT DATA AI Factory Lab in Riyadh, which brings together NTT DATA's AI expertise with technologies from leading partners including Cisco and NVIDIA. The lab is designed to help organizations move from AI exploration to practical implementation through executive workshops, demonstrations, and real-world use case development. 

 

What is NTT DATA's long-term strategy for expanding its business within Saudi Arabia and the broader region?

Our long-term strategy is centered on supporting the next phase of growth in Saudi Arabia and the Middle East, where digital transformation is increasingly becoming an ongoing operational capability rather than a one-time project. We are investing in local presence, local talent, and in-country delivery capabilities to help customers manage increasingly complex and mission-critical technology environments. 

We see significant opportunities in AI, cloud, cybersecurity, intelligent infrastructure, data-driven transformation, and managed services. As organizations scale AI and modernize their operations, they require trusted partners that can help them operate securely, meet sovereignty requirements, and continuously optimize performance. 

The launch of the AI Factory Lab in Riyadh is one example of this commitment. More broadly, our goal is to help organizations across the region build resilient, secure, and future-ready digital foundations while supporting national priorities around innovation, skills development, and economic diversification. Ultimately, we want to help clients transform ambitious digital investments into sustainable business outcomes and long-term value creation. 

What Is a Cockroach Startup?

Ghada Ismail

 

Not every startup wants to become the next billion-dollar company. Some founders are less interested in chasing huge valuations and more interested in building a business that can survive when things get tough.

This is where the idea of a cockroach startup comes in.

The name may sound unusual, but the idea behind it is fairly simple. A cockroach startup is built to be resilient. It aims to keep operating through difficult markets, limited funding, changing customer needs, and unexpected setbacks.

In other words, it is a startup that focuses on staying alive and growing steadily rather than expanding as quickly as possible.

 

Where Does the Term Come From?

The comparison comes from the insect itself. Cockroaches have a reputation for surviving harsh conditions, which is exactly the quality the term is meant to describe in a business.

A cockroach startup is usually careful with its money, keeps its operations relatively lean, and looks for ways to generate revenue instead of depending entirely on investors.

That does not mean these companies never raise funding. They can still attract venture capital and other forms of investment. The difference is that funding is treated as a tool for growth rather than the only thing keeping the company going.

A cockroach startup also takes a more cautious approach. Instead of asking, “How quickly can we grow?” its founders may be asking, “How can we grow without running out of money?”

That difference from other startups can affect almost every part of the business, from hiring and marketing to product development and expansion plans.

For example, a startup following the cockroach model may avoid hiring a large team before there is enough revenue to support it. It may also focus more heavily on keeping existing customers rather than spending heavily to acquire new ones.

 

What Makes a Startup a Cockroach?

There is no fixed formula, but a few characteristics tend to stand out.

The first is financial discipline. Founders pay close attention to expenses, cash flow, and how long their available capital can support the business.

Another is an early focus on revenue. A company does not necessarily have to be profitable from the beginning, but having paying customers can give it more room to operate when fundraising becomes difficult.

Then there is adaptability. Startups rarely follow their original plans exactly. Customer demand can change, competitors can appear, or an economic downturn can force founders to rethink their strategy. A resilient startup needs to respond rather than simply stick to the original plan.

A smaller, more focused team can help with this as well. When there are fewer layers of management, decisions can often be made faster, and resources can be directed toward what matters most.

 

Why Does the Model Matter?

The cockroach approach has become particularly relevant during periods when startup funding becomes harder to secure.

When investors are willing to put large amounts of money into startups, companies can afford to prioritize growth over profitability for a while. But when funding slows, businesses that have been spending heavily without generating enough revenue can quickly find themselves under pressure.

A more resilient company has a better chance of weathering that period.

It may not grow as quickly as a heavily funded competitor, but it can have more control over its future. It may also avoid having to raise money simply because it needs enough cash to keep the lights on.

 

Is a Cockroach Startup Better?

Not necessarily.

Some businesses genuinely need significant amounts of capital to grow. A technology company developing complex infrastructure, for example, may need substantial investment before it can generate meaningful revenue. In other markets, moving slowly can allow competitors to get ahead.

So the cockroach model is not a rule that every founder should follow.

Its real value is the mindset behind it: build a company that can survive before assuming it will always have access to more money.

A startup does not need a billion-dollar valuation to be successful. Sometimes, success simply means building a useful product, earning loyal customers, keeping the business financially healthy, and being able to make it through the next difficult period.

That may not be as flashy as a unicorn story, but for many founders, it can be a much more realistic definition of success.

From peak to pause: How seasonal businesses thrive all year

Noha Gad

 

Businesses do not all operate the same way throughout the year. Some enjoy steady demand month after month, while others experience clear peaks and quieter periods driven by seasons, holidays, or industry cycles. Understanding these patterns is essential for owners, managers, and investors who want to plan wisely and avoid cash-flow surprises. From tourism resorts and landscaping companies to holiday retail and travel services, seasonal companies can be highly profitable when managed well; however, they also face distinct challenges in finance, staffing, and marketing. 

 

What are seasonal businesses?

Seasonal business refers to fluctuations in business that correspond to seasonal changes. This does not mean they operate only in one season for the most part, with a few exceptions. Key examples of seasonal businesses include alternative holiday retailers, moving services, tour guides, holiday clubs, and more. There are few steps founders and business owners must follow to start a seasonal business:

  • Understand the market. As an owner, you must be sure there is enough demand for the products or services that can generate enough income during the peak season. To gain knowledge, you can conduct simple market research, asking potential customers whether they would buy from you at the prices you are considering charging.
  • Develop a marketing plan. Seasonal businesses must often work harder to promote themselves, often to simply remind customers they are there. To hit the ground running, you should leave enough time for your publicity and advertising to attract customers. 
  • Manage cash flow. Successful cash flow management can represent a significant challenge for seasonal businesses because they receive most of their income in a set period, but may have outgoings at other times. The temptation can be to spend too much when cash is plentiful, creating cash flow issues when revenue is down.
  • Purchase essentials. You must accurately estimate demand by using your market knowledge/research. Getting favorable terms from suppliers can be more difficult when buying within a limited period, but there's no harm in trying by using your business relationship with them. 
  • Diversify products. If offering discounts and holding promotions doesn't help you to make sales when sales slow down, maybe you could modify your offer to give it wider and longer-lasting appeal. 
  • Improve offering and analyze results during quiet period. Use quiet periods to analyze your results and think of ways you can improve the business for when it becomes active again.  

 

Key challenges seasonal businesses face

Seasonal businesses share several recurring difficulties that stem from their uneven revenue patterns. These challenges affect cash flow, staffing, inventory, and overall planning.

  • Cash-flow volatility: revenue concentrates in a few busy months, while many costs, such as rent, loan payments, insurance, and subscriptions, continue year-round. This mismatch can create liquidity gaps during the off-season.
  • Staffing and training pressures: Owners must hire and train temporary staff quickly for peak periods, then manage layoffs or reduced hours when demand falls. High turnover and repeated onboarding can raise costs and affect service quality.
  • Inventory and capacity planning risks
    Over-ordering before a slow period ties up cash in unsold stock, while under-ordering before a peak can lead to missed sales and dissatisfied customers. Balancing inventory levels with uncertain demand is a constant challenge.
  • Marketing timing inefficiencies. Spending on advertising too late or too early reduces return on marketing investment. Seasonal businesses must align promotion with the demand curve to maximize impact.

 

To sum up, seasonal businesses can deliver strong profits, but only when owners plan for the full annual cycle, not just the busy months. Success depends on understanding demand patterns, preparing a focused marketing plan, and, above all, managing cash flow so that peak-season earnings cover off-season costs.

The main challenges, such as cash-flow volatility, staffing swings, inventory risks, and mistimed marketing, are predictable and manageable with the right discipline. Founders who research their market, negotiate smartly with suppliers, diversify offerings, and use quiet periods to analyze results and improve operations are better positioned to turn seasonality from a risk into a strategic advantage.

Limited Partners (LP) vs. General Partners (GP): What’s the Difference?

Ghada Ismail

 

When people talk about venture capital and private equity, two terms appear repeatedly: Limited Partners (LPs) and General Partners (GPs). While both are essential to an investment fund, they play very different roles.

In simple words, LPs provide the capital, while GPs manage and invest it. Understanding this relationship is key to understanding how venture capital and private equity funds work.

 

What is a Limited Partner?

A Limited Partner is an investor who commits money to an investment fund but generally does not participate in its day-to-day management.

LPs can include pension funds, sovereign wealth funds, family offices, insurance companies, endowments, banks, and high-net-worth individuals. In the venture capital ecosystem, they provide the majority of the capital that funds use to invest in startups.

LPs typically commit a specific amount to a fund, but they do not necessarily transfer the entire amount upfront. Instead, the GP can make capital calls when investments or other fund expenses require funding.

In return, LPs receive a share of the fund's returns. Their potential liability is generally limited to the amount they have committed to the fund, which explains the term "limited" partner.

 

What is a General Partner?

General Partners are responsible for running the investment fund.

The GP is typically the venture capital or private equity firm managing the fund. Its responsibilities include identifying investment opportunities, conducting due diligence, negotiating deals, supporting portfolio companies, and deciding when to exit investments.

GPs also manage the fund's relationship with LPs, provide performance updates, and oversee the fund's overall strategy.

Unlike LPs, GPs are actively involved in investment decisions and typically commit some of their own capital to the fund.

 

The basic financial structure behind LP and GP partnerships

LPs and GPs usually make money in two main ways: management fees and carried interest.

GPs typically charge a management fee to cover the costs of running the fund, such as salaries, office expenses, and other operating costs. They can also earn carried interest, or “carry,” which is a share of the profits made from the fund’s investments.

For example, if a venture capital fund invests in several startups and those investments become highly successful, the GP can receive a percentage of the profits once certain conditions are met.

LPs receive most of the profits generated by the fund after management fees and carried interest are deducted. In simple terms, LPs provide most of the capital, while GPs manage the fund and earn fees plus a share of the profits if the investments perform well.

 

LP vs. GP: The Key Difference

The easiest way to remember the distinction is:

LP = supplies capital
GP = manages capital

LPs typically do not choose individual startups or companies for investment. Instead, they select funds based on factors such as the GP's track record, investment strategy, team, geographic focus, and expected returns.

GPs then deploy the capital according to the fund's investment strategy.

 

Why the Relationship is Important

A strong LP-GP relationship can be critical to a fund's success.

LPs want GPs to generate attractive returns while managing risk responsibly. GPs, meanwhile, rely on LPs for the capital needed to execute their investment strategy and often seek to build long-term relationships that can support future funds.

For startups, this relationship may seem distant, but it can have a direct impact. A well-capitalized VC fund has the resources to back promising startups through multiple funding rounds and potentially provide additional support as they scale.

 

To Wrap Things Up…

LPs and GPs are two sides of the same investment structure. LPs provide the financial firepower, while GPs provide the investment expertise and management.

The model allows institutions, family offices, and other investors to gain exposure to private markets without managing individual investments themselves, while giving professional fund managers the capital needed to identify and build the next generation of companies.

For anyone looking to understand how venture capital works, knowing the difference between LPs and GPs is one of the best places to start.

CEO: Hamsa doubles down on voice AI in Saudi Arabia, eyes regional, global scale

Shaimaa Ibrahim

 

Arabic voice AI technologies are at the forefront of digital transformation in the GCC region, driven by growing demand for intelligent solutions that understand local dialects and interact with users spontaneously and instantly, as well as the increasing need for data sovereignty and compliance. Against this backdrop, Hamsa, a US-listed company headquartered in Amman, stands out as an AI company specializing in developing advanced models that understand Arabic language and dialects; an integrated voice AI system; and intelligent agents capable of interacting with users, implementing tasks, and integrating with enterprise systems.

In an exclusive interview with Sharikat Mubasher, Ibrahim Jabarin, CEO of Hamsa, discussed the company’s strategy, its vision for the future of voice AI in the region, its competitive position among international peers, and its expansion plans across Saudi Arabia, the UAE, and other Gulf and Arabian markets.

Jabarin highlighted major pitfalls in the sector and unveiled Hamsa’s roadmap that includes supporting more than 16 languages, developing a new generation of intelligent agents, and enhancing security and compliance, thereby strengthening its presence regionally and globally.

 

First, tell us more about Hamsa, what distinguishes it in the Arabic AI technologies market, and the key solutions and services that the company provides for enterprises?

Hamsa is a voice AI company that develops its proprietary models capable of understanding and processing the Arabic language. We developed our Arabic model from scratch rather than relying on models originally developed for English and subsequently adapted for Arabic. This approach positively impacted performance; the accuracy of Hamsa’s models reached about 94% in transcribing Saudi and Gulf dialects and about 92% in standard Arabic. 

The company is also developing an integrated ecosystem that features speech recognition, voice synthesis, noise cancellation, speaker recognition, and integration with enterprises’ communication systems and operational infrastructure. This provides a quick response of up to 280 milliseconds to the first audio byte, with intelligent agents’ response time ranging from 0.8 to 1.2 seconds.

For enterprises, Hamsa provides a wide spectrum of comprehensive solutions, including real-time voice processing for calls and web applications; a Low-Code platform dedicated to designing chat agents and executing operations; APIs that help developers build their own solutions; and the ‘Hamsa Media’ product that processes voice content at large scale, including transcription, voice-over, and dubbing.

All these solutions can be deployed within customer data centers or via a private cloud hosted within the country to meet enterprises’ need for data sovereignty and compliance. 

 

To what extent have the strategic partnerships forged by Hamsa contributed to expanding the company’s business, deepening its regional presence, and attracting new customers?

For Hamsa, partnerships are not merely an additional sales channel; they represent a fundamental pillar for entering markets and accelerating the adoption of voice AI solutions, particularly in regulated sectors, such as banking and government entities that choose trustworthy suppliers with established experience and relationships. 

We adopt four main partnership tracks: systems integration and consulting firms, infrastructure and hardware partners, customer experience platforms and contact centers, as well as telecommunications operators

These partnerships help accelerate sales cycles, strengthen Hamsa’s ability to implement projects and expand in the market without a significant increase in the teams, and unlock access to strategic enterprises and accounts that are otherwise difficult to reach directly.

The company also relies on integration with customers’ existing technical infrastructure through open protocols and standards that reduce transformation complexities and shorten implementation time. Therefore, Hamsa’s strategy for entering any new market begins with searching for the right partner before the first customer. This underscores our belief that a strong partnership is the cornerstone for building a sustainable presence and accelerating growth.

 

Hamsa recently concluded a strategic agreement with OmniOps. In your opinion, how will this partnership accelerate the adoption of voice AI technologies within government and private organizations?

The significance of this partnership lies in its ability to address the most prominent barriers to voice AI adoption in the Kingdom, which are no longer related to model quality, but rather revolve around three key questions: where is the data stored? Who operates the solutions within the Kingdom? And how are they integrated with existing systems? The partnership provides comprehensive answers to all these requirements by keeping sensitive voice data within the Kingdom, with an accredited local authority responsible for operations, integration, and support, in compliance with the Personal Data Protection Law (PDPL) and data localization requirements.

This ecosystem enables enterprises to transition from limited pilot phases to full-scale production deployment by providing models, infrastructure, integration, and support within an integrated framework and a single accountable entity, rather than dealing with multiple suppliers and technologies.

Based on Hasma’s experience, this approach could shorten project implementation timelines to between six and nine months, while delivering intelligent Arabic voice services all day long, with all data remaining within the Kingdom's borders.

 

Why does Saudi Arabia represent a priority in Hamsa’s expansion strategy, and where do you see growth opportunities you are targeting over the upcoming period?

Saudi Arabia is the top market for Hamsa for several reasons. First, language and dialects. The company’s technologies have been built from the ground up to understand Arabic and its dialects, particularly the Saudi dialect, rather than adapting a global product to meet local market needs.

Second, the market size. The Kingdom hosts the largest call center operations in the region, especially in the banking, telecommunications, and healthcare sectors, which handle millions of calls per month. This offers significant opportunities to automate repetitive tasks using intelligent voice agents.

Third, the regulatory and strategic environment. Vision 2030 and the National Data and AI Strategy have made AI adoption a national priority, accelerating transformation and uptake.

Fourth, data sovereignty requirements. Though these requirements represent a challenge for many solution providers worldwide, they represent a strength for Hamsa. We designed our solutions to operate within customers’ data centers or via a private cloud hosted within the Kingdom, in line with compliance and data localization mandates.

We see significant growth opportunities in the banking and financial sector, particularly in customer services, card management, collections, and identity verification; in telecommunications, government services, and healthcare, in areas such as patient follow-up and preliminary screening; as well as retail and e-commerce, in order management and delivery services.

 

Beyond Saudi Arabia, which other GCC markets does Hamsa target, and what are your expansion plans for the next few years?

The United Arab Emirates is the second most important strategic market for Hamsa, as it is one of the fastest countries globally in AI adoption, particularly within the government sector, along with its position as a regional innovation hub. Hamsa enables the deployment of its solutions within the country, in line with the regulatory requirements and data sovereignty mandates.

Qatar represents another significant market for the company, notably in the healthcare and government services sectors, while Bahrain and Oman are considered promising markets, where Hamsa relies on local partnerships to reach customers and implement projects efficiently.

Beyond the GCC, Hamsa aims to expand in Egypt, Jordan, and Morocco, given the substantial operational scales these markets offer in communications centers, government services, and the financial sector. The next phase will focus on expanding into global markets by strengthening the platform to support more than 16 languages, leveraging the company’s expertise in developing models that can understand Arabic dialects and switch between languages despite limited data availability.

In all markets it enters, Hamsa adopts a unified approach that depends on three main principles: a local partner with deep market knowledge and established relationships; hosting solutions within the country to ensure compliance with sovereignty and data protection requirements; and providing technical and operational support in accordance with local time.  

 

Amidst the growing competition with global companies, where does the competitive advantage of Hamsa’s Arabic voice AI solutions lie?

It is important to acknowledge that global companies have extensive expertise and substantial budgets to develop AI technologies; however, our competition is not built on scale, but on delivering value that resonates with the needs of the Arab market. We believe Hamsa excels in four key areas: 

  1. Building Arabic models from the ground up. Most global solutions rely on models originally developed in English, with Arabic support added as an afterthought. This limits their ability to understand local dialects and switch between Arabic and English. At Hamsa, we trained our models from the beginning on this linguistic reality.
  2. Owning the full technology stack. Hamsa develops core components of the technology stack through a single platform, from speech recognition and voice synthesis to telecommunications, which ultimately reduces complexity and costs. This enables us to optimize performance, adjust response time, and deliver a stable, reliable experience.
  3. Data sovereignty and compliance. Hamsa’s solutions are designed to operate within customers’ data centers or via a private cloud hosted within the Kingdom, fulfilling the requirements of banks and government entities. Our solutions comply with personal data protection laws in Saudi Arabia and the UAE.
  4. Deep market knowledge. Our teams across the region deeply understand enterprises' needs, procurement dynamics, and regulatory requirements. This enables us to develop solutions tailored to the local market, including models specifically designed for local dialects.

 

How do you see the future of AI Agents in the GCC region?

The voice AI market in the region is moving toward three major shifts, the first of which has already begun:

  1. From pilot phases to full-scale production: Organizations are moving beyond exploring potential and are now seeking scalable, production-ready solutions with high reliability, compliance, and auditability. 
  2. From providing answers to executing procedures: The current generation of intelligent assistants can complete transactions, such as checking balances, booking appointments, opening tickets, and implementing procedures through integration with enterprise systems.
  3. From voice-only to multi-interface experiences. The future points toward intelligent agents that combine voice conversation with visual interfaces, offering option display, sending confirmations, and visualizing order or transaction status. I expect government entities to lead this shift ahead of the private sector, given their focus on improving service quality and enhancing accessibility. The biggest challenge will not be developing the models themselves, but rather integrating them with legacy systems, ensuring compliance with regulatory frameworks, and measuring their business impact through clear, measurable metrics.

Based on your experience, what are the key challenges facing Arab AI companies today, and what does the sector need to accelerate its growth and enhance competitiveness regionally and internationally? 

Voice AI companies in the region face five main challenges. The first is the limited availability of high-quality voice data, especially for Arabic dialects, which forces companies to build their own database from scratch, ultimately slowing model development. Second, the high cost of graphics processing units (GPUs) and sovereign infrastructure, which imposes financial burdens on local companies.

Third, the scarcity of specialists in deep learning and speech processing technologies. This places regional companies in direct competition with global companies for top-tier talent. Securing finance is the fourth challenge, as model development companies require significant investment before generating revenue. 

Fifth, long procurement cycles and preference for global suppliers, along with the absence of unified Arab references to measure model performance, collectively hinder the expansion of local companies.

To accelerate the sector’s growth, the region needs to:

  1. Create common, open Arabic databases and references that support model development.
  2. Provide a sovereign computing infrastructure with competitive costs to promote local innovations.
  3. Expand the presence of specialized investment funds that understand the nature and cycle of developing AI models.
  4. Strengthen regulatory coordination among Gulf countries to reduce the variability of compliance requirements, enabling companies to expand regionally within a unified, more efficient framework.

 

What are Hamsa’s ambitions for the next few years, either on geographical expansion, launching new products, or establishing partnerships?

Hamsa’s roadmap for the upcoming years is centered on four key pillars. Geographically, we focus on strengthening our presence in Saudi Arabia and the UEA, then expanding into other GCC countries, notably Qatar, Kuwait, and Bahrain. Later, we will enter Morocco before expanding into Europe and the US through our multilingual platform.

At the product level, we are pursuing three strategic tracks: expanding the platform to support over 16 languages while preserving Arabic’s positional excellence; developing intelligent agents that integrate voice capabilities with visual interfaces; and advancing custom voice solutions, advanced analytics, and model fine-tuning tailored to the specific needs of various sectors.

On the compliance and security side, we aim to achieve ISO 27001 certification and transition to SOC 2 Type II compliance, while expanding the deployment of voice agents to web applications, smart kiosks, and other environments where voice-based interaction offers superior efficiency.

Hamsa will continue to forge comprehensive partnerships with infrastructure and digital sovereignty partners, system integrators, and customer experience platforms, thereby accelerating our expansion and ensuring implementation quality.

Our ambition for Hamsa is to become the premier choice for Arabic voice AI and subsequently strengthen its position globally through a multilingual platform.

 

Translation: Noha Gad