Bieber: GoDaddy supports entrepreneurs’ digital dreams

Aug 14, 2024

Kholoud Hussein 

 

With a passion for empowering entrepreneurs and fostering digital growth, Selina Bieber, Vice President for International Markets at GoDaddy, leads GoDaddy's initiatives to support small businesses in their journey toward online success. 

 

In an exclusive interview with Sharikat Mubasher, Bieber will delve into how GoDaddy transforms digital dreams into reality for entrepreneurs around the globe, particularly in Saudi Arabia. As a frontrunner in the digital solutions market, GoDaddy offers a comprehensive toolkit that enables small and medium-sized enterprises (SMEs) to establish and grow their online presence. 

 

We will explore the unique challenges faced by entrepreneurs in the region, how GoDaddy is addressing them through innovative solutions and partnerships, and the company's commitment to leveraging emerging technologies like AI and cloud computing to enhance the entrepreneurial experience. 

 

Can you tell us about GoDaddy's main business and how it helps entrepreneurs?

At GoDaddy, we're in the business of turning digital dreams into reality. Our focus is providing a complete toolkit for businesses to thrive online. This includes everything from securing the perfect domain name – think of it as your digital address – to building beautiful, functional websites that truly represent your brand.

 

But we don't stop there. We also offer hosting and security solutions to help keep your website running smoothly, professional email services to give your business that extra touch of credibility, and a range of digital marketing tools to help you reach your audience effectively.

 

For our Saudi entrepreneurs, whether you're a small bakery in Al-Khobar looking to take orders online, a boutique in Riyadh aiming to showcase your latest fashion, or a tech startup in Jeddah ready to make waves, we've got solutions tailored for you. Our goal is to simplify the online journey, making it accessible and manageable for small businesses without the need for advanced technical abilities. With small and medium businesses (SMEs) accounting for 99.41% of the private sector in Saudi Arabia and contributing significantly to the economy, we understand the crucial role they play and are dedicated to supporting their growth.

 

What makes GoDaddy stand out from other companies in your field?

What we believe truly sets GoDaddy apart is our commitment to our customers' success. We don't just sell products; we build relationships and partnerships with our customers. This commitment manifests in several ways that make us unique in the industry.

 

We pride ourselves on our localized approach. For instance, our Arabic Website Builder is a testament to our commitment to the Middle Eastern market. It's designed with the nuances of the Arabic language and culture in mind, ensuring that local businesses can create websites that truly resonate with their audience.

 

We also go beyond just providing online tools – we're committed to education and empowerment. Our extensive library of resources, tutorials, and webinars is designed to help entrepreneurs at every stage of their online journey. Whether you're just starting out and need to understand the basics of online presence, or you're looking to scale your e-commerce operations, GoDaddy has the knowledge and resources to guide you, along the way. Our recent surveys show that 87% of Saudi small business owners believe digitization is crucial, and we are here to help facilitate that transformation.

 

How is GoDaddy supporting growth in Saudi Arabia?

The Kingdom's Vision 2030 has set an inspiring roadmap for digital transformation. One of our key initiatives in the region is our partnership with Monsha'at Academy. Through this collaboration, we're offering specialized digital skills training tailored to the needs of Saudi entrepreneurs. These courses cover everything from the basics of establishing an online presence to advanced e-commerce strategies.

 

Our Arabic Website Builder, as mentioned above, is another significant way we're supporting growth in Saudi Arabia. We understand that language plays a crucial role in effective online communication. That's why we've launched this tool specifically for the Arabic-speaking market. It allows businesses to create professional, culturally relevant websites easily, helping them connect more effectively with their local audience.

 

Our 2024 Global Entrepreneurship Survey revealed that 93% of Saudi entrepreneurs feel confident in using AI technology for their business, and 87% acknowledge the importance of digitization. These findings inform our strategy as we continue to enhance our product offerings to meet the evolving needs of Saudi businesses.

 

How does GoDaddy keep up with the fast-changing digital world?

Staying ahead in the rapidly evolving digital landscape is a challenge we embrace with enthusiasm at GoDaddy. Our approach to innovation is multi-faceted and deeply rooted in understanding both technological advancements and our customers' evolving needs.

 

A great example of how we're embracing new technologies is our integration of AI into our products. We've recently introduced AI-powered tools like our Generative AI Prompt Library, which helps small businesses create engaging content for their websites and social media platforms. This tool is helpful for entrepreneurs who might not have the time or resources for extensive content creation. According to our survey, 97% of small businesses in Saudi Arabia believe AI can positively impact their bottom line, and we're providing the tools to make that belief a reality.

 

We're also evolving our website-building tools to incorporate the latest design trends and functionalities. For instance, we're adding new templates and features that allow businesses to create mobile-responsive, visually appealing websites that meet current user expectations. Using tools like GoDaddy Studio, powered by AI, easily creates content that elevates and helps small businesses sell their brand on social media and across their online presence.

 

Can you share any recent partnerships or investments GoDaddy has made in Saudi Arabia?

Our initiatives in Saudi Arabia reflect our commitment to the Kingdom's entrepreneurial ecosystem and our belief in the immense potential of Saudi small business owners.

 

Our partnership with Monsha'at Academy stands out as a significant milestone. This collaboration is all about empowering Saudi entrepreneurs with the digital skills to help them succeed in today's economy. Through this partnership, we're offering specialized courses that cover a wide range of topics, from the basics of website creation to advanced e-commerce strategies. These courses are tailored to the unique needs of the Saudi market, considering local business practices, consumer behaviors, and cultural nuances.

 

Our participation in local events and initiatives is another form of investment we're making in Saudi Arabia. For example, our involvement in Biban 23, one of the largest entrepreneurship events in the Kingdom, allowed us to connect directly with Saudi entrepreneurs, understand their needs, and showcase how our solutions can help support their growth.

 

What challenges does GoDaddy face in Saudi Arabia, and how are you addressing them?

Like any market, Saudi Arabia presents its own unique set of challenges, but we see these as opportunities to innovate and better serve our customers. One of the primary challenges we face is raising awareness about the importance of a strong online presence, especially among small and medium-sized enterprises (SMEs). Many business owners in Saudi Arabia are experts in their fields but may not fully grasp the potential impact digital tools can have on their growth. That is why we launched our extensive educational initiatives in partnership with Monsha'at Academy. In addition to the courses that explain the benefits of going digital in practical, relatable terms, we also produce localized content – blog posts, webinars, and social media campaigns – that showcase success stories of Saudi businesses that have thrived online to help inspire others.

 

Another challenge is the varying levels of digital literacy among entrepreneurs. To tackle this, we've focused on making our products as user-friendly as possible. Our Arabic Website Builder, for instance, was designed with an intuitive interface that allows even those with limited technical skills to create professional-looking websites. We also offer extensive customer support in Arabic language, ensuring that help is available when needed.

 

These challenges are not roadblocks, but we see these as stepping stones in our journey to empower Saudi entrepreneurs. By addressing them head-on, we're not only improving our services but also contributing to the overall growth of the digital ecosystem in Saudi Arabia.

 

How is GoDaddy using new technologies like AI and cloud computing?

At GoDaddy, we're always excited about leveraging new technologies to help enhance our offerings and make life easier for our customers. AI and cloud computing are two areas where we're making significant strides.

 

We've recently introduced several AI-powered tools that are transforming how small businesses manage their online presence. One of our most exciting innovations is the Generative AI Prompt Library. This tool helps entrepreneurs create engaging content for their websites and social media platforms quickly and easily. It's particularly useful for business owners who may not have the time or resources for extensive content creation. By simply inputting a few key details about their business, they can generate professional, relevant content that resonates with their audience.

GoDaddy is also using AI to enhance our customer service. Our AI-powered chatbots can handle basic queries and guide customers to the right resources, allowing our human support team to focus on more complex issues. This results in faster response times and more efficient problem-solving for our customers.

 

Moving on to cloud computing, this technology is at the core of our hosting services. We leverage cloud infrastructure to provide scalable, reliable hosting solutions that can grow with our customers' businesses. This means that whether you're a small startup or a rapidly expanding enterprise, our cloud-based hosting can accommodate your needs without interruption.

In the realm of e-commerce, our cloud-based solutions enable businesses to handle large volumes of transactions securely and efficiently, even during peak shopping periods. This scalability is crucial for businesses participating in major shopping events or experiencing rapid growth.

 

Security is another area where we're leveraging both AI and cloud computing. We use AI algorithms to help detect and deter security threats in real-time, while our cloud infrastructure allows us to implement robust security measures across our entire network.

 

What recent projects has GoDaddy launched in Saudi Arabia?

Entrepreneurs can utilize our Arabic Website Builder which includes more locally relevant templates, featuring designs that resonate with Saudi consumers and support local aesthetic preferences. We've also improved the Arabic content creation features, making it even easier for businesses to create engaging, SEO-friendly content in Arabic.

 

In response to the growing e-commerce sector in Saudi Arabia, we've launched a series of e-commerce workshops. These hands-on sessions guide entrepreneurs through the process of setting up an online store, managing inventory, processing payments, and marketing their products effectively. We've seen great enthusiasm for these workshops, especially from traditional retailers looking to expand into the digital space.

 

GoDaddy has also participated in key entrepreneurship events across the Kingdom, including Biban 23 which has allowed us to engage directly with the Saudi business community, understand their needs firsthand, and showcase how our tools and solutions can support their growth. 

 

How does GoDaddy approach social responsibility in Saudi Arabia?

At GoDaddy, our approach to social responsibility in Saudi Arabia focuses on empowering local communities through education and entrepreneurship. This commitment is closely aligned with the Kingdom's Vision 2030 goals, particularly in fostering digital transformation and supporting SMEs.

 

One of our key initiatives is our partnership with Monsha'at Academy, where we offer free digital skills training to aspiring entrepreneurs across the Kingdom. These courses cover a wide range of topics, from basic digital literacy to advanced online business strategies, helping individuals start and grow their businesses.

 

What's GoDaddy's long-term vision for Saudi Arabia and the Middle East?

GoDaddy supports local entrepreneurs and small business owners in Saudi Arabia and the Middle East. We aim to be more than just a service provider – we want to be a trusted partner in every entrepreneur's journey, from the moment they conceive their business idea to when they're ready to scale globally.

 

GoDaddy continues to offer easy to use and affordable online tools and solutions, along with expert customer care and guidance, to help Saudi entrepreneurs and small business owners across the region, along their journey of business growth.  

 

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Rezk: 140 Egyptian startups benefit from Entlaq’s training and accelerator programs

Mohamed Ramzy

 

Amid the rapid growth of the Egyptian entrepreneurship sector, documented data and verified information emerged as the backbone of this sector, and one of the key drivers supporting both investors and entrepreneurs.

Entlaq is a pivotal player in reshaping Egypt’s entrepreneurship ecosystem, combining consulting, policy-making, and direct support programs for businesses. Its core strength lies in its government relations and ability to produce in-depth research reports, making it a vital bridge between entrepreneurs and policymakers.

In this interview, Sharikat Mubasher speaks with Managing Director Omar Rezk about Entlaq’s journey, programs, and future plans, in addition to his insights on the entrepreneurship sector in Egypt and the promising opportunities ahead for startups.

 

First, can you tell us more about Entlaq?

Founded in 2022, Entlaq is an entrepreneurial think tank providing specialized studies and consultancies, as well as market, economic, and strategic research for Egyptian and international entities, aiming to support and empower entrepreneurs. Its clientele includes local and global entities, venture capital funds, multinational companies, and startups operating in Egyptian and regional markets.

 

What inspired you to establish Entlaq?

We established Entlaq to fill the wide gap in accurate data and verified information that faces all stakeholders in the entrepreneurship ecosystem, including the government, active entities, policymakers, the private sector, investors, and startups.

Entlaq plays a pivotal role in empowering entrepreneurs through specialized information and data, especially given the promising opportunities, young talent, creative ideas, and the national capital capable of transforming the sector. 

 

Entlaq offers various programs to support entrepreneurs. Can you share more about these programs and their impact on Egypt’s entrepreneurship ecosystem?

We provide a wide range of programs for entrepreneurs and startup owners, each has its specific goal and is supported by relevant entities, whether from the government, the private sector, or developmental institutions. This includes:

  • Capacity building and upskilling program: aims to equip entrepreneurs and businesses with advanced skills and knowledge to drive innovation, growth, and competitiveness in Egypt's startup ecosystem.
  • Accelerators and incubators: tailored programs to support startups at different stages, offering mentorship, resources, and networking opportunities to accelerate growth and foster innovation.
  • Corporate innovation and investment readiness programs: empower corporations to drive growth and sustainability by fostering innovation, integrating cutting-edge solutions, and collaborating with startups.
  • Ready for Tomorrow program: aims to empower Egyptian youth and enhance their entrepreneurial skills. Nearly 840 entrepreneurs participated in the program through four structured stages, and 120 startups advanced to two pre-incubators, with 18 startups being shortlisted for the final stage.
  • Food Security and Sustainable Agriculture Pre-Acceleration program: a 10-day hybrid initiative supporting up to 20 early-stage Agri-Tech startups, focusing on areas like geo-data, organic farming, and efficient irrigation

 

How many startups have benefited from these programs?

We implemented these programs in 12 governorates, benefitting around 4,000 individuals. They supported and empowered nearly 140 Egyptian startups, 45 of which have benefited from our incubators.

Entlaq also provides a training program, in partnership with the Ministry of Youth and Sports and TikTok, to empower 10,000 male and female entrepreneurs to expand their projects.

 

What are the key companies that benefited from Entlaq’s programs?

Through our business accelerator, we invested in Tayar, a leading provider of smart transportation and delivery services across Egyptian governorates. We also invested in the health tech company QUBX3D and Bolt Energy, a pioneering company specializing in renewable energy solutions.

 

Do you plan to inject new investments in other companies in the near future?

Entlaq is not an investment institution, but part of our business model is to manage investments or funding provided by financiers to be injected into startups through our accelerators. Our investments in these companies have been made according to this model.

 

How does Entalq fund its operations, through venture capital or self-funding? 

We do not rely on venture capital funding; rather, we focus on expanding our income resources by enhancing operations and services.

 

Speaking about the first annual entrepreneurship report recently released by Entlaq, what are the main points that were highlighted?

In general, the report highlighted the growth of the Egyptian entrepreneurship sector over the past years, underscoring the pivotal role of the government and investment funds in supporting the sector and advancing the VC industry.

It also showcased the massive opportunities in the Egyptian market, evident in its vast pool of talent and skills, with around 700,000 university graduates annually. Additionally, the report discussed the readiness of the Egyptian market in regard to the technological infrastructure and other capabilities that enable the country to compete regionally.

 

In your opinion, what are the major challenges that currently face the entrepreneurship sector in Egypt?

One of the major challenges that the sector faces is the ability to maintain macroeconomic stability, which is considered a catalyst for entrepreneurship and startups' growth. Between 2018 and 2021, macroeconomic indices enjoyed a state of stability that positively impacted the performance of the Egyptian startups, securing nearly $1.2 billion in investments. Thus, the entrepreneurship sector is anticipated to thrive and grow by preserving the economic stability that Egypt has seen since the second half of 2024.

 

What are the most promising sectors for startups in Egypt?

Similar to the regional and global markets, fintech and e-commerce are among the most attractive sectors for investments in Egypt. We also see promising opportunities in the agriculture technology sector, given that agriculture accounts for more than 20% of the gross domestic product (GDP), along with other emerging sectors such as education technology, digital health, and property technology.

 

How do you assess the Egyptian market compared to neighboring markets?

Egypt is one of the region's most active markets for VC investments, and perhaps the most sustainable. Almost 42% of the capital volume in VC funds in Egypt is secured through development funds backed by international entities, while the remaining portion is secured by the private sector, with a very limited percentage of government contributions. This is what distinguishes Egypt from other neighboring markets.

For instance, in Saudi Arabia, government organizations and entities represent the largest source of VC funds. However, this model is not as sustainable in the long term as it is in the Egyptian market.

 

In your opinion, what is the total investment volume that Egyptian startups are expected to attract this year?

Egyptian startups successfully secured over $300 million across various sectors during the first nine months of 2025. We expect them to maintain the levels of the past two years, which ranged between $400 and $500 million. 

 

Does Entlaq plan to expand into other markets, or does it focus mainly on the Egyptian market?

We focus on the Egyptian market in the first place, but we also plan to expand into neighboring markets. Entlaq currently studies expanding into promising African markets, thanks to their high competitiveness and the increasing demand for technology and pioneering companies that can change people’s lives positively.

 

Translation: Noha Gad

What Is a Secondary Market in Startups?

Ghada Ismail

 

In today’s startup economy, funding stories usually focus on big venture capital rounds and billion-dollar valuations. But behind the scenes, another financial layer is quietly reshaping the investment landscape, which is the secondary market. It’s becoming increasingly important as startups stay private longer and investors look for earlier liquidity.

So, What Exactly Is a Secondary Market?

In simple terms, the secondary market is where existing shares of a startup are bought and sold between investors, rather than issued by the company.

  • In a primary market, a startup raises money by issuing new shares, and the cash goes directly to the company.
  • In a secondary market, shareholders like founders, early employees, or angel investors sell their shares to other investors, and the cash goes to the seller, not the startup.

No new capital enters the business, but ownership changes hands.

 

Why Does It Exist?

Startups today often take 7–10 years to reach an IPO or acquisition. During that long wait, early investors and employees often hold paper wealth without access to real liquidity.

This is where the secondary market plays a role:

  • Founders and early employees can sell a portion of their shares without waiting for an exit.
  • Angel investors or early VCs can partially cash out and reallocate capital to new startups.
  • New investors gain access to high-growth companies that aren’t raising fresh primary capital anymore.

In short, it creates liquidity in a traditionally illiquid asset class.

 

Who’s Involved?

Sellers may include:

  • Founders seeking financial flexibility or diversification.
  • Employees with vested stock options.
  • Early-stage investors reducing risk or locking in profits.

Buyers are typically:

  • Growth-stage venture funds.
  • Sovereign wealth funds or family offices.
  • Corporates or secondary-focused investment firms.

 

Why It’s Important to the Startup Ecosystem

1. Supports Founder and Employee Stability
Secondary sales allow founders to secure financial stability without exiting the company. This reduces pressure to sell early and helps them stay committed for the long term. Employees, especially in fast-growing startups, view liquidity opportunities as part of their compensation, making the company more attractive for talent.

2. Encourages Capital Recycling
When angel investors or early VCs exit part of their stake, they can reinvest in new startups. This creates a healthier, self-sustaining investment ecosystem.

3. No Share Dilution
Unlike primary fundraising, secondary transactions don’t dilute ownership. This makes it attractive for startups that want to reward shareholders without changing equity structures.

But It’s Not Without Challenges

Secondary market activity must be carefully managed. Common concerns include:

  • Valuation Disputes: What is the real price per share in a private company with no public market?
  • Cap Table Complications: Too many small or misaligned shareholders can create governance challenges.
  • Right of First Refusal (ROFR): Most startups legally control who can buy shares, which can slow negotiations.
  • Investor Misalignment: New investors buying heavily in secondary markets might pressure for an early exit or faster returns.

 

Examples and Global Relevance

Globally, companies like SpaceX, Stripe, and Databricks regularly run structured secondary programs, allowing employees and early investors to sell a portion of their shares.

In emerging ecosystems such as Saudi Arabia and the wider MENA region, secondary transactions are becoming more common, especially as startups reach growth-stage funding and sovereign wealth funds show increasing interest.

 

Why It Matters?

As private companies stay private longer and valuations soar, the traditional idea that investors must wait for an IPO to see returns is fading. Secondary markets are now a strategic tool:

  • For founders: financial safety without losing control.
  • For investors: faster liquidity and portfolio rebalancing.
  • For ecosystems: better capital circulation and maturity.

 

Wrapping Things Up…

Secondary markets used to be a quiet corner of the investment world. Today, they’re a key part of how modern startup ecosystems function. They provide liquidity, reduce risk, reward early contributors, and help capital flow more efficiently, all while allowing startups to keep growing without going public too early.

Solopreneur vs entrepreneur: What you need to know to choose your business style

Noha Gad

 

The dynamic process of establishing a new business venture involves a blend of creativity, risk-taking, and vision to create value and drive economic growth. Entrepreneurs often seek to disrupt existing markets by introducing brand-new solutions, and their efforts can lead to significant social and technological advancements. This mindset involves identifying opportunities, leading change, and managing risks to build sustainable enterprises that can scale and influence industries over time.

The growing interest in solo business ventures and startups is reshaping the entrepreneurial landscape as more individuals choose to launch businesses on their own, triggered by the desire for autonomy, flexibility, and direct control over their work and income. This surge reflects an ideal shift where people prefer manageable, passion-driven enterprises that they can operate independently rather than large, complex organizations. Hence, the solopreneur model emerged as an emphasis on self-reliance, direct responsibility, and often a lifestyle-oriented approach to business.

 

What is a solopreneur?

A solopreneur is an individual who owns, manages, and runs their business independently without the support of co-founders, partners, or full-time employees. They typically start their ventures with personal funds and maintain tight control over every aspect of operations, favoring stability and manageable growth.

Key characteristics of a solopreneur include versatility, as they perform multiple roles themselves; high accountability, as they are responsible for all decisions and outcomes; and resourcefulness, often working with limited resources and finding cost-effective solutions to sustain their business.

Unlike traditional business owners who build teams, solopreneurs typically operate on a smaller scale, focusing on manageable business models that align with their skills and lifestyle preferences.

 

Solopreneur vs. Entrepreneurs

Key differences between solopreneurs and entrepreneurs include their approach to business structure, growth goals, risk, and control.

*Business structure

Solopreneurs: act as both the founder and the employee who handles every aspect of the business. 

Entrepreneurs: focus on building and managing teams. They delegate responsibilities, hire specialists, and create systems that allow the business to operate independently.

*Growth goals

Solopreneurs: seek sustainable, manageable businesses that support their lifestyle and financial independence. They prioritize steady income and control over rapid growth

Entrepreneurs: aim for scale and long-term expansion, targeting market dominance, multiple revenue streams, and sometimes preparing for acquisitions or an eventual exit.

*Funding

Solopreneurs: They typically self-fund their ventures, bearing lower financial risk as their operations are smaller and less complex.

Entrepreneurs: They require substantial capital investment to cover payroll, infrastructure, and growth initiatives.

*Control

Solopreneurs: maintain complete control over every business decision

Entrepreneurs: share control with partners, investors, and employees by delegating authority to manage complex business functions.

*Business focus

Solopreneurs: focus on a single product or niche, maintaining simplicity and direct client relationships.

Entrepreneurs: handle multiple projects, markets, or product lines.

 

Pros and cons of being a solopreneur

Being a solopreneur comes with several notable advantages and disadvantages. Understanding these can help individuals decide if this path aligns with their personal goals, skills, and lifestyle preferences.

Pros:

  • Full creative control over business vision, brand, and decision.
  • Flexibility to set schedules and work from anywhere, supporting better work-life balance.
  • Low overhead costs as the is no need to pay salaries or office rent.
  • Ability to adapt rapidly to market changes and make quick decisions.
  • Retain all profits.

Cons:

  • High workload as they handle every aspect of the business. 
  • Limited expertise outside core skills.
  • Risk of isolation and loneliness due to lack of team interaction and collaboration.
  • Bearing full financial and operational risks.

 

There are many factors that individuals must consider to decide which bath is right. This includes: personal goals and ambitions, risk tolerance, desire for control versus collaboration, and lifestyle preferences. Individuals who seek complete autonomy and manageable, lifestyle-friendly businesses may prefer solopreneurship, while those driven by growth, innovation, and building sizable enterprises with multiple stakeholders may find entrepreneurship more suitable. 

Finally, both solopreneurs and entrepreneurs play pivotal roles in the business ecosystem, and understanding their differences empowers you to forge a fulfilling and impactful journey in the world of business.

Zahran: Foodics focuses on technology to drive transformation in MENA’s F&B Sector

Mohamed Ramzy

 

Amid the rapid digital transformation sweeping across the food and beverage sector (F&B), technology companies play a vital role in supporting entrepreneurs and enhancing operational efficiency.

Among the most prominent of these companies is Foodics, a key player in the markets where it operates. The company maintains direct offices in five main markets—Saudi Arabia, the UAE, Egypt, Kuwait, and Jordan, while its advanced technological solutions reach over 30 countries worldwide.

Through its integrated restaurant and café management systems, Foodics has significantly contributed to improving efficiency, optimizing performance, and enabling restaurant owners to expand and grow their businesses.

In this interview, Bilal Zahran, Regional General Manager of Foodics for Egypt and the UAE, speaks with Sharikat Mubasher about the company’s expansion plans in Egypt and across the region, explaining how Foodics’ mission goes beyond providing digital solutions to focus on empowering entrepreneurs and small and medium enterprises (SMEs) to manage their operations more efficiently.

 

What are the main services and solutions you offer to entrepreneurs and startups in the restaurant sector?

The company provides numerous solutions and products that serve startups in the restaurant and café industry and facilitate their business operations.

We offer an integrated point-of-sale (POS) system specifically designed for restaurants, in addition to accounting applications and solutions tailored to their needs.

Recently, we launched the Foodics BI business intelligence tool, which represents a major leap in this field. It enables restaurant owners to analyze their data with greater insight, understand customer behavior, accurately track daily performance, and predict future trends. This translates into well-informed decisions that enhance operational efficiency and support long-term growth. Simply, this tool turns data into a true source of power for any business.

 

How do your solutions specifically empower small and medium enterprises?

We focus on simplifying operational processes for SME owners. Our solutions help them manage sales, inventory, and data effectively, reducing administrative burdens and opening doors for expansion.

We also provide customized training programs to ensure our tools are used in the simplest and most efficient way possible.

Today, more than 33,500 active restaurant branches worldwide use Foodics technologies as of the end of the first half of 2025, with the total value of transactions processed through the Foodics platform exceeding $6 billion.

 

What distinguishes Foodics’ solutions from others available in the market?

What sets us apart is that we do not merely provide technological tools; we deliver comprehensive and user-friendly solutions that address the diverse needs of restaurants and cafés, both large and small.

We focus especially on empowering small and medium enterprises with practical solutions that grant them a sustainable competitive advantage and help them manage their businesses with high efficiency.

 

You mentioned that technology is no longer an option but a necessity. How does Foodics translate this vision into tangible support for entrepreneurs?

We translate this vision by developing integrated solutions that cover all aspects of operational processes, while offering continuous support channels to help clients keep pace with rapid changes.

We do not merely offer a product, but we offer a strategic partnership that accompanies entrepreneurs on their journey of digital transformation and growth.

 

To what extent can artificial intelligence enhance the efficiency of entrepreneurs in this sector?

Artificial intelligence has become a fundamental component capable of improving the customer experience through smart recommendations, optimizing costs by managing resources more precisely, and forecasting consumption patterns to meet demand.

These capabilities empower entrepreneurs to make faster decisions and deliver more competitive and sustainable services.

 

What are Foodics’ expansion plans for the coming phase?

We are working to strengthen our presence in the Egyptian market strategically and thoughtfully, by launching advanced technological solutions that directly address the needs of the fast-growing restaurant and café sector.

Our efforts focus on offering more integrated products that help entrepreneurs manage sales, inventory, and customer experiences, while introducing business intelligence and advanced analytics tools.

For us, Egypt is not merely an important market; it is a central hub within our regional strategy.

 

How do you assess the Egyptian market’s response to Foodics’ solutions compared to other markets?

The response in Egypt has been exceptionally strong. We have witnessed great enthusiasm from entrepreneurs and restaurant owners to adopt our digital solutions.

The Egyptian market is characterized by digital readiness and high growth rates, along with a growing awareness of the importance of technology as a fundamental tool for continuity and expansion.

Compared with other markets, Egypt is more flexible and adaptive to new solutions, making it a promising and ideal market for expansion.

 

How do you view Egypt’s future position on the regional and global technology map?

Egypt possesses all the necessary ingredients to become a regional hub for technology and innovation, starting from its infrastructure, through its human capital, to its strategic geographic location.

If these assets are optimally utilized, the country can achieve a prominent global position in the near future.

 

When expanding regionally, what are the main challenges you face, and how do you overcome them?

The key challenges lie in the differences in digital infrastructure, regulations, and market needs, as what works effectively in one country may not be as suitable in another.

We overcome this by gaining deep local market insight, engaging directly with customers, and developing flexible, adaptable solutions.

We also build strategic partnerships with key stakeholders in each market, which helps us deliver practical, relevant solutions and enhances our ability to succeed and sustain growth.

 

How does Foodics balance meeting current market needs with shaping the future?

We follow a dual strategy: First, addressing daily market needs through practical and efficient solutions.
Second, continuously investing in innovation, artificial intelligence, and advanced analytics to ensure our clients’ readiness for the future and their ability to compete in a rapidly changing environment.

In conclusion, Foodics believes that innovation and partnerships are the foundation for building a more efficient and sustainable future for the food and beverage sector, an approach that reinforces Egypt’s role as a regional hub for technology and innovation.

 

Translated by: Ghada Ismail

Saudi Arabia’s RetailTech revolution: powering a new era of B2B marketplaces

Noha Gad

 

The retail sector in Saudi Arabia is undergoing robust growth, driven by a digitally savvy young population, increasing consumer confidence, and shifting spending habits. According to a report published by the IMARC Group, the size of the e-commerce market in Saudi Arabia is projected to grow to $708.7 billion in 2033, showing a compound annual growth rate (CAGR) of 12.8% from 2025 to 2033. Additionally, experts anticipate that 75% of retail spending will come from Saudi youth by 2035. They also expected the Saudi e-commerce sector to grow significantly, with one in four retail transactions happening online.

The adoption of retail technology (retail tech) stands at the heart of this revolution. Saudi retailers rapidly embrace artificial intelligence (AI) for personalized marketing and demand forecasting, Internet of Things (IoT) solutions for smart inventory management, biometric authentication, mobile wallets, and other seamless payment options.

The retail tech market in Saudi Arabia is expected to achieve revenue of $7.2 billion by 2033, with a CAGR of 32.8% from 2025 to 2033, according to recent figures by the Grand View Horizon.

 

Digital transformation in the Saudi retail sector

Saudi Arabia is one of the most connected markets in the region, which fuels widespread adoption of digital retail technologies, driven by government initiative under Vision 2030 and evolving consumer expectations. Emerging technologies play a crucial role in revolutionizing the retail industry in Saudi Arabia. Most of the retail tech companies in Saudi Arabia harness AI for predictive analytics, personalized marketing, automated customer service through chatbots, and demand forecasting, ultimately enhancing operational efficiency and creating tailored shopping experiences. Also, IoT technologies are becoming integral, with smart shelves, digital signage, and interactive displays improving real-time inventory management and product visibility. 

Software-as-a-service (SaaS) solutions could support digital sales growth by enabling small and medium enterprises (SMEs) to digitize their operations, manage logistics, and accept online payments. Additionally, the rollout of 5G networks significantly enabled seamless integration of online and offline retail experiences, supporting omnichannel strategies that blend physical and digital interactions for consumers.

Together, these developments are transforming the retail industry in Saudi Arabia into a digitally empowered, consumer-centric ecosystem. 

 

The rise of B2B marketplaces

Business-to-Business (B2B) marketplaces in Saudi Arabia are rapidly emerging as vital platforms that transform traditional wholesale and procurement ecosystems. This transformation was driven by several factors, notably the integration of credit-scoring and invoice financing modules, the adoption of compliance tools, and the high penetration of mobile wallets.

The Saudi market encompasses key B2B marketplaces, such as Sary, one of the largest online B2B marketplaces for wholesale purchases; Ordo, a pioneering B2B platform focusing on the FMCG market; Lawazem, a one-stop shop for businesses to procure products directly from a network of suppliers; Farmi, a B2B online platform that connects Saudi farmers and SMEs to source and sell local farm products; Retailo, the leading B2B digital distribution company; and BRKZ, the pioneering B2B marketplace for building materials.

The ongoing rise of B2B marketplaces plays a pivotal role in transforming wholesale trade in the Kingdom, fostering increased efficiency, access to broader supplier networks, and enabling a more modern, digitally connected retail supply chain ecosystem.

Successful B2B marketplaces share several features that drive procurement efficiency, enhance buyer-supplier interactions, and support business growth. This includes:

  • Leveraging AI and cloud-based technologies to automate sourcing, ordering, invoicing, and fulfillment processes, thereby reducing manual errors and improving order accuracy.
  • Integrating with ERP and inventory management systems to enable real-time product availability, dynamic pricing, and personalized catalogues tailored to meet buyers’ needs.
  • Embedding credit scoring algorithms to assess buyer creditworthiness instantly.
  • Adhering to Saudi data protection and commercial regulations to secure document vaults and digital contract management features.
  • Adopting mobile wallets and biometric authentication to enhance payment security and convenience. 

The rise of B2B marketplaces is pivotal to reducing supply chain fragmentation and procurement complexities in the Kingdom, as they streamline fragmented traditional supply chain networks by centralizing their interactions and automating procurement processes.

By enhancing transparency through verified supplier networks, B2B marketplaces mitigate risks associated with dealing with unknown vendors, ensuring product quality and contractual adherence, in addition to boosting confidence among buyers and sellers.

Additionally, B2B platforms incorporate ESG standards by promoting suppliers who follow sustainable practices and prioritize eco-friendly products; meanwhile, digital tools enable assessment of carbon footprints and resource efficiencies within supply chains.

Despite all these benefits, the B2B retail sector in Saudi Arabia still faces fragmented supplier bases characterized by inconsistent service levels and regional disparities. Compliance with evolving regulatory standards, such as data privacy laws and commercial auditing requirements, adds complexity for both platforms and users.

Ongoing investments are essential to sustain growth and scalability. Investments are crucial to upgrading digital infrastructure, including cloud computing, AI, and cybersecurity, ultimately enhancing platform capabilities to support advanced analytics and omnichannel integration. This will improve operational efficiency, reduce downtime, and increase adaptability to future market disruptions.

The future of B2B marketplaces in Saudi Arabia is promising, propelled by accelerating e-commerce growth and supportive government initiatives. This transformation will be triggered by key trends: the continued expansion of B2B marketplaces that convert fragmented wholesale supply chains into streamlined, automated ecosystems; the increasing importance of embedded financial services; enhanced digital payment integration; supply chain and logistics innovations; and the integration of ESG standards and sustainable procurement practices.

Eventually, the Saudi retail sector is at the forefront of a transformative journey fueled by rapid digital adoption and innovative B2B marketplaces. Sophisticated retail tech solutions are reshaping the traditional retail landscape into a dynamic, digitally native ecosystem. By addressing long-standing challenges such as supply chain fragmentation, compliance, and payment inefficiencies, digital transformation and modern B2B platforms are enhancing transparency, trust, and operational agility.