Bieber: GoDaddy supports entrepreneurs’ digital dreams

Sep 15, 2025

Kholoud Hussein 

 

With a passion for empowering entrepreneurs and fostering digital growth, Selina Bieber, Vice President for International Markets at GoDaddy, leads GoDaddy's initiatives to support small businesses in their journey toward online success. 

 

In an exclusive interview with Sharikat Mubasher, Bieber will delve into how GoDaddy transforms digital dreams into reality for entrepreneurs around the globe, particularly in Saudi Arabia. As a frontrunner in the digital solutions market, GoDaddy offers a comprehensive toolkit that enables small and medium-sized enterprises (SMEs) to establish and grow their online presence. 

 

We will explore the unique challenges faced by entrepreneurs in the region, how GoDaddy is addressing them through innovative solutions and partnerships, and the company's commitment to leveraging emerging technologies like AI and cloud computing to enhance the entrepreneurial experience. 

 

Can you tell us about GoDaddy's main business and how it helps entrepreneurs?

At GoDaddy, we're in the business of turning digital dreams into reality. Our focus is providing a complete toolkit for businesses to thrive online. This includes everything from securing the perfect domain name – think of it as your digital address – to building beautiful, functional websites that truly represent your brand.

 

But we don't stop there. We also offer hosting and security solutions to help keep your website running smoothly, professional email services to give your business that extra touch of credibility, and a range of digital marketing tools to help you reach your audience effectively.

 

For our Saudi entrepreneurs, whether you're a small bakery in Al-Khobar looking to take orders online, a boutique in Riyadh aiming to showcase your latest fashion, or a tech startup in Jeddah ready to make waves, we've got solutions tailored for you. Our goal is to simplify the online journey, making it accessible and manageable for small businesses without the need for advanced technical abilities. With small and medium businesses (SMEs) accounting for 99.41% of the private sector in Saudi Arabia and contributing significantly to the economy, we understand the crucial role they play and are dedicated to supporting their growth.

 

What makes GoDaddy stand out from other companies in your field?

What we believe truly sets GoDaddy apart is our commitment to our customers' success. We don't just sell products; we build relationships and partnerships with our customers. This commitment manifests in several ways that make us unique in the industry.

 

We pride ourselves on our localized approach. For instance, our Arabic Website Builder is a testament to our commitment to the Middle Eastern market. It's designed with the nuances of the Arabic language and culture in mind, ensuring that local businesses can create websites that truly resonate with their audience.

 

We also go beyond just providing online tools – we're committed to education and empowerment. Our extensive library of resources, tutorials, and webinars is designed to help entrepreneurs at every stage of their online journey. Whether you're just starting out and need to understand the basics of online presence, or you're looking to scale your e-commerce operations, GoDaddy has the knowledge and resources to guide you, along the way. Our recent surveys show that 87% of Saudi small business owners believe digitization is crucial, and we are here to help facilitate that transformation.

 

How is GoDaddy supporting growth in Saudi Arabia?

The Kingdom's Vision 2030 has set an inspiring roadmap for digital transformation. One of our key initiatives in the region is our partnership with Monsha'at Academy. Through this collaboration, we're offering specialized digital skills training tailored to the needs of Saudi entrepreneurs. These courses cover everything from the basics of establishing an online presence to advanced e-commerce strategies.

 

Our Arabic Website Builder, as mentioned above, is another significant way we're supporting growth in Saudi Arabia. We understand that language plays a crucial role in effective online communication. That's why we've launched this tool specifically for the Arabic-speaking market. It allows businesses to create professional, culturally relevant websites easily, helping them connect more effectively with their local audience.

 

Our 2024 Global Entrepreneurship Survey revealed that 93% of Saudi entrepreneurs feel confident in using AI technology for their business, and 87% acknowledge the importance of digitization. These findings inform our strategy as we continue to enhance our product offerings to meet the evolving needs of Saudi businesses.

 

How does GoDaddy keep up with the fast-changing digital world?

Staying ahead in the rapidly evolving digital landscape is a challenge we embrace with enthusiasm at GoDaddy. Our approach to innovation is multi-faceted and deeply rooted in understanding both technological advancements and our customers' evolving needs.

 

A great example of how we're embracing new technologies is our integration of AI into our products. We've recently introduced AI-powered tools like our Generative AI Prompt Library, which helps small businesses create engaging content for their websites and social media platforms. This tool is helpful for entrepreneurs who might not have the time or resources for extensive content creation. According to our survey, 97% of small businesses in Saudi Arabia believe AI can positively impact their bottom line, and we're providing the tools to make that belief a reality.

 

We're also evolving our website-building tools to incorporate the latest design trends and functionalities. For instance, we're adding new templates and features that allow businesses to create mobile-responsive, visually appealing websites that meet current user expectations. Using tools like GoDaddy Studio, powered by AI, easily creates content that elevates and helps small businesses sell their brand on social media and across their online presence.

 

Can you share any recent partnerships or investments GoDaddy has made in Saudi Arabia?

Our initiatives in Saudi Arabia reflect our commitment to the Kingdom's entrepreneurial ecosystem and our belief in the immense potential of Saudi small business owners.

 

Our partnership with Monsha'at Academy stands out as a significant milestone. This collaboration is all about empowering Saudi entrepreneurs with the digital skills to help them succeed in today's economy. Through this partnership, we're offering specialized courses that cover a wide range of topics, from the basics of website creation to advanced e-commerce strategies. These courses are tailored to the unique needs of the Saudi market, considering local business practices, consumer behaviors, and cultural nuances.

 

Our participation in local events and initiatives is another form of investment we're making in Saudi Arabia. For example, our involvement in Biban 23, one of the largest entrepreneurship events in the Kingdom, allowed us to connect directly with Saudi entrepreneurs, understand their needs, and showcase how our solutions can help support their growth.

 

What challenges does GoDaddy face in Saudi Arabia, and how are you addressing them?

Like any market, Saudi Arabia presents its own unique set of challenges, but we see these as opportunities to innovate and better serve our customers. One of the primary challenges we face is raising awareness about the importance of a strong online presence, especially among small and medium-sized enterprises (SMEs). Many business owners in Saudi Arabia are experts in their fields but may not fully grasp the potential impact digital tools can have on their growth. That is why we launched our extensive educational initiatives in partnership with Monsha'at Academy. In addition to the courses that explain the benefits of going digital in practical, relatable terms, we also produce localized content – blog posts, webinars, and social media campaigns – that showcase success stories of Saudi businesses that have thrived online to help inspire others.

 

Another challenge is the varying levels of digital literacy among entrepreneurs. To tackle this, we've focused on making our products as user-friendly as possible. Our Arabic Website Builder, for instance, was designed with an intuitive interface that allows even those with limited technical skills to create professional-looking websites. We also offer extensive customer support in Arabic language, ensuring that help is available when needed.

 

These challenges are not roadblocks, but we see these as stepping stones in our journey to empower Saudi entrepreneurs. By addressing them head-on, we're not only improving our services but also contributing to the overall growth of the digital ecosystem in Saudi Arabia.

 

How is GoDaddy using new technologies like AI and cloud computing?

At GoDaddy, we're always excited about leveraging new technologies to help enhance our offerings and make life easier for our customers. AI and cloud computing are two areas where we're making significant strides.

 

We've recently introduced several AI-powered tools that are transforming how small businesses manage their online presence. One of our most exciting innovations is the Generative AI Prompt Library. This tool helps entrepreneurs create engaging content for their websites and social media platforms quickly and easily. It's particularly useful for business owners who may not have the time or resources for extensive content creation. By simply inputting a few key details about their business, they can generate professional, relevant content that resonates with their audience.

GoDaddy is also using AI to enhance our customer service. Our AI-powered chatbots can handle basic queries and guide customers to the right resources, allowing our human support team to focus on more complex issues. This results in faster response times and more efficient problem-solving for our customers.

 

Moving on to cloud computing, this technology is at the core of our hosting services. We leverage cloud infrastructure to provide scalable, reliable hosting solutions that can grow with our customers' businesses. This means that whether you're a small startup or a rapidly expanding enterprise, our cloud-based hosting can accommodate your needs without interruption.

In the realm of e-commerce, our cloud-based solutions enable businesses to handle large volumes of transactions securely and efficiently, even during peak shopping periods. This scalability is crucial for businesses participating in major shopping events or experiencing rapid growth.

 

Security is another area where we're leveraging both AI and cloud computing. We use AI algorithms to help detect and deter security threats in real-time, while our cloud infrastructure allows us to implement robust security measures across our entire network.

 

What recent projects has GoDaddy launched in Saudi Arabia?

Entrepreneurs can utilize our Arabic Website Builder which includes more locally relevant templates, featuring designs that resonate with Saudi consumers and support local aesthetic preferences. We've also improved the Arabic content creation features, making it even easier for businesses to create engaging, SEO-friendly content in Arabic.

 

In response to the growing e-commerce sector in Saudi Arabia, we've launched a series of e-commerce workshops. These hands-on sessions guide entrepreneurs through the process of setting up an online store, managing inventory, processing payments, and marketing their products effectively. We've seen great enthusiasm for these workshops, especially from traditional retailers looking to expand into the digital space.

 

GoDaddy has also participated in key entrepreneurship events across the Kingdom, including Biban 23 which has allowed us to engage directly with the Saudi business community, understand their needs firsthand, and showcase how our tools and solutions can support their growth. 

 

How does GoDaddy approach social responsibility in Saudi Arabia?

At GoDaddy, our approach to social responsibility in Saudi Arabia focuses on empowering local communities through education and entrepreneurship. This commitment is closely aligned with the Kingdom's Vision 2030 goals, particularly in fostering digital transformation and supporting SMEs.

 

One of our key initiatives is our partnership with Monsha'at Academy, where we offer free digital skills training to aspiring entrepreneurs across the Kingdom. These courses cover a wide range of topics, from basic digital literacy to advanced online business strategies, helping individuals start and grow their businesses.

 

What's GoDaddy's long-term vision for Saudi Arabia and the Middle East?

GoDaddy supports local entrepreneurs and small business owners in Saudi Arabia and the Middle East. We aim to be more than just a service provider – we want to be a trusted partner in every entrepreneur's journey, from the moment they conceive their business idea to when they're ready to scale globally.

 

GoDaddy continues to offer easy to use and affordable online tools and solutions, along with expert customer care and guidance, to help Saudi entrepreneurs and small business owners across the region, along their journey of business growth.  

 

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Latest Experts Thoughts

Why cash-on-cash return matters for income-focused investors?

Noha Gad

 

Investors and advisors often evaluate opportunities through multiple aspects: capital appreciation, total return, tax effects, and, crucially, cash flow. Cash-on-cash return (CoC) isolates the cash dimension of an investment by measuring the annual pre-tax cash income relative to the actual cash outlay required to acquire and prepare the asset. This focus on realized cash yield makes CoC an essential metric for income-oriented strategies, portfolio liquidity planning, and financing comparisons.

Unlike valuation-based metrics that ignore financing, CoC reflects the combined effect of operating performance and debt service, revealing how leverage and funding costs alter an investor’s immediate cash experience. It is simple enough for quick screening yet informative when paired with deeper analysis, helping to identify properties that deliver steady distributable income versus those that rely primarily on future price appreciation.

 

What is cash-on-cash return (CoC) and how does it impact real estate investments?

The cash-on-cash return is a straightforward metric that measures the annual return on cash invested in real estate, particularly commercial properties. Unlike standard return on investment (ROI), it focuses solely on the cash invested, offering clearer insight into an investment's performance, especially for properties with long-term debt. This calculation is pivotal in assessing potential cash distributions and understanding the effectiveness of a property investment strategy.

Calculations based on standard ROI take into account the total return on an investment. Meanwhile, Cash-on-cash return only measures the return on the actual cash invested, providing a more accurate analysis of the investment's performance.

CoC is calculated using an investment property's pre-tax cash inflows received by the investor and the pre-tax outflows paid by the investor. Essentially, it divides the net cash flow by the total cash invested.

By capturing the cash-generating performance of an investment in a single, easy-to-understand ratio, CoC has significant importance in:

  • Reflecting financing effects. By using pre-tax cash flow after debt service, CoC reveals how leverage, interest rates, and loan terms change an investor’s cash position. Two properties with similar operating income can produce very different CoC outcomes depending on financing structure.
  • Comparing multiple deals. CoC is quick to compute and useful for comparing multiple deals on a cash-yield basis during early-stage screening. It helps prioritize opportunities for deeper due diligence.
  • Supporting liquidity and cash planning. For income-focused strategies and investors with near-term cash requirements, CoC helps forecast actual cash available for reinvestment or distribution.
  • Early expectations. This metric provided an intuitive number for presenting expected annual cash returns to partners, lenders, or investors, aiding transparency in deal memos and investor presentations.

CoC is useful as a quick cash-flow snapshot, but it can easily mislead investors if they treat it as a complete measure of performance, as it has many pain points:

  • Ignoring taxes. CoC return is calculated before tax, so it does not show the investor’s true net outcome. This can make an investment look stronger than it really is, especially in markets where taxes materially affect returns. 
  • Missing long-term value growth. The metric focuses only on annual cash flow and does not account for property appreciation, principal paydown, or exit profits. Thus, it can undervalue investments that build wealth over time rather than producing immediate cash.
  • Excluding time value of money. CoC treats all cash as equal, whether it is received now or later. This makes it less suitable for comparing investments with different holding periods or delayed payback profiles.
  • High sensitivity to assumptions. Small changes in rent, vacancy, operating expenses, or financing terms can change the result significantly. If the inputs are overly optimistic, the return figure can give a false sense of confidence.

Finally, cash-on-cash return is a valuable metric because it shows how much actual cash an investment generates relative to the cash an investor puts in. It is especially useful for evaluating leveraged real estate deals, comparing opportunities quickly, and understanding how financing affects short-term performance. However, it must be treated as one part of a broader investment analysis, not the final answer, as it excludes taxes, long-term appreciation, time value of money, and many risk factors.

For this reason, the most effective approach is to use CoC alongside other measures such as cap rate, IRR, and stress-tested cash flow assumptions. This gives investors a clearer view of both immediate income potential and long-term investment quality.

Beyond Oil, Beyond Silicon: Can Saudi Arabia Become the Middle East's First Truly Digital Economy?

Kholoud Hussein 

 

The Kingdom is no longer simply digitizing public services or investing in technology. It is attempting something far more ambitious: rebuilding its economic architecture around data, artificial intelligence, entrepreneurship, and digital infrastructure. The question is no longer whether Saudi Arabia can diversify beyond oil, but whether it can redefine what a modern digital economy looks like in the Middle East.

The Economy Saudi Arabia Is Really Building

For more than eight decades, Saudi Arabia's economic story has been inseparable from oil. Hydrocarbons transformed the Kingdom from a largely desert economy into one of the world's most influential energy producers, financing decades of infrastructure, industrialization, education, and social development. Oil was not merely a source of government revenue; it became the foundation upon which the modern Saudi state was built.

Today, however, Saudi Arabia is pursuing a transformation that is arguably even more profound than the discovery of oil itself. While much of the global conversation continues to focus on the Kingdom's diversification efforts under Vision 2030, a quieter yet far more consequential shift is unfolding beneath the surface. Saudi Arabia is no longer asking how to reduce its dependence on oil. Instead, it is asking what the country's next economic operating system should look like.

Economic diversification has traditionally meant expanding into new industries, whether tourism, manufacturing, logistics, mining, or entertainment. A digital economy, however, represents something fundamentally different. Rather than creating another sector alongside existing ones, it reshapes every sector simultaneously. It changes how governments deliver services, how companies produce goods, how entrepreneurs build businesses, how consumers spend money, and ultimately how economic value itself is created.

In this new model, data becomes a productive asset. Algorithms become economic infrastructure. Cloud computing replaces physical limitations. Artificial intelligence evolves from a technological tool into a driver of productivity, competitiveness, and innovation. The economy becomes less dependent on physical resources and increasingly powered by digital capabilities that transcend geography.

Saudi Arabia's ambitions therefore extend well beyond becoming a technology hub or attracting multinational technology companies. The Kingdom is attempting to redesign the foundations of its economy so that digital technologies become embedded across government, finance, healthcare, education, manufacturing, logistics, energy, and commerce. Success will not be measured by the number of technology companies operating in Riyadh or the volume of venture capital invested in startups alone. It will be determined by whether digital technologies become the default mechanism through which economic activity is created, exchanged, and scaled.

This is precisely why Saudi Arabia's digital transformation deserves to be viewed through an economic rather than a technological lens. Around the world, many countries have successfully digitized government services or expanded internet connectivity. Far fewer have attempted to rebuild their entire economic model around digital capabilities.

The Kingdom believes it can become one of them.

Yet ambition alone has never transformed economies. History offers countless examples of countries that invested billions in technology parks, innovation districts, and digital infrastructure without fundamentally changing how their economies functioned. Building a digital economy requires far more than laying fiber-optic cables or launching government applications. It requires rethinking regulation, attracting capital, cultivating entrepreneurial talent, building trust in digital services, encouraging private-sector innovation, and ensuring that digital technologies generate productivity rather than merely convenience.

Saudi Arabia's challenge, therefore, is not simply technological. It is structural.

The Kingdom must prove that digital transformation can become an engine of sustainable economic growth capable of generating new industries, creating high-value employment, increasing productivity, and positioning Saudi Arabia as a global exporter of digital innovation rather than a consumer of imported technologies.

It is an ambition that reaches beyond Vision 2030 itself. It is about defining what the Saudi economy looks like long after oil ceases to dominate global growth.

 

More Than Diversification: Redefining Economic Value

When policymakers first began speaking about economic diversification in Saudi Arabia, the objective appeared relatively straightforward: reduce dependence on oil revenues by expanding sectors such as tourism, mining, manufacturing, entertainment, logistics, and financial services. These industries would create new jobs, attract foreign investment, and generate alternative sources of national income.

A decade later, that conversation has evolved significantly. Today, diversification is increasingly viewed not as an end goal but as one component of a much larger economic transformation. The emergence of artificial intelligence, cloud computing, advanced analytics, and digital platforms has fundamentally altered how wealth is created in the global economy. Competitive advantage is no longer determined solely by natural resources or industrial capacity. It is increasingly shaped by a country's ability to generate, process, and commercialize data.

This shift helps explain why Saudi Arabia's investments in digital infrastructure have accelerated alongside investments in traditional economic sectors. The Kingdom is not merely building new industries; it is building the digital foundations upon which those industries will operate. The distinction is subtle but profound.

A tourism strategy can increase visitor numbers. A digital economy transforms the entire tourism value chain, from digital visas and intelligent transportation systems to AI-powered hospitality services, cashless payments, predictive demand forecasting, and personalized travel experiences. Manufacturing no longer depends exclusively on factories but on connected supply chains, industrial automation, predictive maintenance, and real-time analytics. Financial services become embedded into digital platforms rather than confined to bank branches.

In this sense, digital transformation ceases to be an ICT initiative and becomes national economic policy.

This is one of the defining characteristics of Saudi Arabia's approach. Rather than treating technology as a standalone industry, policymakers increasingly present digital capabilities as horizontal enablers capable of increasing productivity across virtually every sector identified in Vision 2030.

The result is a new understanding of economic value. Instead of asking how many barrels of oil the Kingdom exports, policymakers are beginning to ask how many digital transactions are processed daily, how much private capital flows into technology ventures, how many startups commercialize locally developed innovations, and how effectively data can be transformed into economic output.

Such questions would have seemed peripheral to Saudi Arabia's economic strategy only a decade ago. Today, they sit much closer to its center.

And perhaps that is the clearest indication that Saudi Arabia is pursuing something more ambitious than diversification. It is attempting to redefine the very mechanisms through which economic growth is generated.

Building the Digital Backbone: Why Infrastructure Became Saudi Arabia's New Strategic Resource

Every industrial revolution has depended on infrastructure. The railways powered the first age of industrialization. Electricity transformed manufacturing in the twentieth century. Highways connected national markets and accelerated trade. Today, the infrastructure that determines economic competitiveness is far less visible. It consists of fiber-optic cables buried beneath cities, hyperscale data centers, cloud computing platforms, artificial intelligence clusters, and billions of digital transactions flowing silently through secure networks every day.

Saudi Arabia recognized early that becoming a digital economy would require far more than launching government applications or encouraging online commerce. Digital services can only flourish when supported by an infrastructure capable of processing vast amounts of data securely, reliably, and at scale. In other words, before building digital businesses, the Kingdom first had to build a digital backbone.

That realization has fundamentally shaped Saudi Arabia's digital strategy over the past decade.

Unlike many countries where digital infrastructure evolved gradually through private-sector investments, Saudi Arabia adopted a coordinated national approach. Government entities, regulators, sovereign wealth funds, and global technology companies have worked simultaneously to establish the physical and regulatory foundations of the digital economy. The objective has never been limited to improving internet speeds or expanding telecommunications coverage. Instead, the Kingdom has sought to create an environment where digital businesses can emerge, scale, and compete internationally.

This explains why investments in telecommunications infrastructure have been accompanied by equally significant reforms in digital governance, cybersecurity, cloud regulation, spectrum allocation, and data management. Digital infrastructure, in the Saudi context, is viewed not as a utility but as a productive economic asset capable of attracting investment, reducing transaction costs, and increasing national competitiveness.

The impact of this strategy becomes particularly evident when examining how businesses now operate. A startup launching today in Riyadh enters a fundamentally different environment than one established only ten years ago. Cloud services can be deployed almost instantly. Payment systems are increasingly integrated. Government licensing has become significantly faster. Digital identity solutions simplify customer onboarding, while advanced logistics and communications networks enable companies to reach customers across the Kingdom with unprecedented efficiency.

For entrepreneurs, this infrastructure removes many of the barriers that once slowed business creation. For investors, it reduces operational risk. For multinational corporations, it provides the confidence to establish regional operations capable of serving broader Middle Eastern markets.

In many respects, infrastructure has become Saudi Arabia's most important competitive advantage.

This advantage extends well beyond connectivity. The Kingdom has increasingly positioned itself as a regional destination for cloud computing, recognizing that data storage and processing capacity will become as strategically important in the twenty-first century as ports, highways, and industrial zones were in previous decades.

The arrival of global technology companies reflects this shift. International cloud providers have announced significant investments in Saudi Arabia, encouraged by regulatory reforms, expanding demand, and the government's commitment to developing local digital capabilities. Rather than exporting data abroad, Saudi Arabia is gradually building the capacity to process, store, and analyze information domestically, strengthening both economic resilience and digital sovereignty.

The importance of cloud infrastructure cannot be overstated. Artificial intelligence applications require enormous computing power. Digital banking depends on secure cloud environments. Smart factories generate millions of data points daily. Autonomous transport systems rely on real-time information processing. None of these innovations can scale without robust digital infrastructure operating continuously behind the scenes.

As digital technologies become embedded across every industry, infrastructure itself begins to influence productivity. Faster networks reduce business costs. Secure cloud environments accelerate innovation. Reliable digital identity systems simplify financial transactions. Integrated government platforms reduce administrative burdens. Each improvement may appear incremental, yet together they reshape how economic activity occurs.

This transformation has also altered the relationship between the public and private sectors.

Historically, governments built roads, airports, and power stations while businesses invested in commercial opportunities. In the digital economy, these roles increasingly overlap. Governments establish digital platforms and regulatory frameworks, while private companies build products and services on top of them. The result is a more collaborative model in which public infrastructure creates opportunities for private innovation rather than replacing it.

Saudi Arabia's digital government initiatives illustrate this evolution particularly well. Instead of merely digitizing paperwork, government agencies have developed interoperable digital platforms that businesses can integrate directly into their operations. Entrepreneurs no longer spend weeks navigating administrative procedures that once required multiple physical visits to government offices. Licensing, taxation, customs, and regulatory compliance are increasingly handled through integrated digital systems, allowing companies to devote more resources to growth and innovation.

This seemingly administrative transformation carries profound economic implications. Time, after all, is one of the most valuable resources for any entrepreneur. Reducing bureaucratic friction does more than improve convenience; it lowers the cost of doing business. For startups operating with limited capital and tight timelines, these efficiencies can determine whether a company succeeds or fails.

Infrastructure has therefore become an invisible form of venture capital. Instead of financing individual companies, the government finances the environment in which thousands of companies can emerge.

Perhaps the most striking aspect of Saudi Arabia's digital infrastructure strategy is that it has been designed with future technologies in mind rather than current demand alone. Investments in artificial intelligence, edge computing, high-performance cloud services, cybersecurity, and advanced connectivity anticipate an economy that does not yet fully exist but is expected to emerge over the coming decades.

This long-term perspective distinguishes infrastructure planning from many earlier digital initiatives around the world, which often focused on solving immediate administrative problems. Saudi Arabia is instead attempting to create digital capacity before demand reaches its peak, positioning itself to capture future industries rather than reacting to them after they mature elsewhere.

Yet infrastructure alone cannot produce innovation.

Fiber-optic networks do not create startups. Data centers do not invent new business models. Artificial intelligence platforms do not automatically generate globally competitive companies. They provide the conditions under which innovation becomes possible, but they cannot substitute for entrepreneurship itself.

That is where the private sector enters the story.

As Saudi Arabia's digital foundations have matured, a new generation of startups has begun transforming public investment into commercial opportunity. They are not merely benefiting from the Kingdom's digital transformation; increasingly, they are becoming the mechanism through which that transformation reaches consumers, businesses, and global markets.

The digital backbone may have been built by national strategy, but its true economic value will ultimately be measured by the companies that grow upon it.

The Startup Layer: Where National Strategy Meets Entrepreneurial Innovation

Governments can build infrastructure. They can modernize regulations, invest in artificial intelligence, establish cloud regions, and digitize public services. Yet history has consistently shown that governments rarely create the innovations that transform everyday economic life. Those breakthroughs almost always emerge from entrepreneurs who recognize market inefficiencies long before policymakers do.

Saudi Arabia appears to understand this distinction. While much international attention has focused on the Kingdom's multi-billion-dollar investments in digital infrastructure and flagship projects such as NEOM, an equally significant transformation has been unfolding within its entrepreneurial ecosystem. Over the past decade, startups have evolved from peripheral players into one of the principal instruments through which the Kingdom's digital ambitions are being translated into commercial reality.

This shift represents a fundamental change in how economic development is being pursued.

For decades, economic growth in Saudi Arabia was largely driven by public expenditure. Government investments created industries, generated employment, and stimulated private activity. Today's digital economy, however, operates according to different rules. Innovation moves too quickly to be directed exclusively through public institutions. Consumer preferences evolve faster than regulation. Technologies become obsolete within years rather than decades. Under these conditions, entrepreneurship becomes not merely desirable but indispensable.

The Kingdom's role, therefore, has gradually evolved from being the primary driver of economic activity to becoming an enabler of entrepreneurial innovation.

This philosophy is increasingly visible across the Saudi startup landscape.

Rather than attempting to build digital services directly, public institutions have concentrated on creating the conditions in which private companies can solve market problems more efficiently. The result is an ecosystem where government provides the infrastructure, regulatory certainty, and access to capital, while entrepreneurs compete to create scalable solutions for consumers and businesses alike.

It is a relationship that has become one of the defining characteristics of Saudi Arabia's digital transformation.

Perhaps nowhere is this more evident than in electronic commerce.

Only a decade ago, launching an online retail business in Saudi Arabia presented significant logistical and operational challenges. Payment systems remained fragmented. Small businesses struggled to establish digital storefronts. Inventory management, shipping integration, customer analytics, and marketing tools were often inaccessible or prohibitively expensive for entrepreneurs.

Today, much of that complexity has disappeared.

Companies such as Salla and Zid have fundamentally changed how commerce operates across the Kingdom. Rather than simply providing website-building software, these platforms have developed integrated ecosystems that allow thousands of small and medium-sized enterprises to establish digital businesses with unprecedented speed. Payments, logistics, inventory management, marketing automation, customer engagement, and analytics are increasingly delivered through unified digital platforms, lowering the barriers to entrepreneurship for an entirely new generation of business owners.

In doing so, these companies have accomplished something larger than technological innovation. They have democratized access to entrepreneurship itself.

A similar transformation has occurred within financial technology.

Traditional banking systems often struggle to serve rapidly evolving digital businesses whose operational models differ significantly from conventional enterprises. Fintech startups have emerged precisely because they can respond more quickly to changing customer expectations.

Companies such as Tamara, which pioneered the rapid adoption of Buy Now, Pay Later (BNPL) services across the Gulf, have redefined consumer finance for younger generations accustomed to seamless digital experiences. Rather than viewing finance as a standalone banking product, these companies have embedded financial services directly into digital commerce, shortening purchasing journeys and expanding access to credit.

The significance of this innovation extends beyond consumer convenience.

Embedded finance fundamentally changes how money circulates within the economy. Transactions become faster, merchants experience improved cash flow, consumers gain greater purchasing flexibility, and digital commerce accelerates. What appears to be a simple payment option ultimately increases economic activity across multiple sectors simultaneously.

Equally transformative has been the emergence of Saudi startups specializing in artificial intelligence.

While much global discussion surrounding AI continues to revolve around large language models and consumer-facing applications, several Saudi companies have chosen a different path, focusing on enterprise solutions tailored to regional markets.

Companies such as Mozn have demonstrated how artificial intelligence can address highly specialized challenges in financial crime detection, compliance, fraud prevention, and risk management. Their success illustrates an important evolution within Saudi entrepreneurship. Rather than replicating Silicon Valley consumer applications, an increasing number of Saudi startups are developing technologies designed to solve complex business and institutional problems.

This transition from consumer applications to enterprise technology represents a critical milestone in any innovation ecosystem.

It indicates that entrepreneurship is beginning to create intellectual property rather than simply adapting existing business models.

A similar trend can be observed in companies like Lucidya, whose artificial intelligence platform enables organizations to analyze Arabic-language digital conversations across social media and online channels. By developing technologies specifically optimized for Arabic, Lucidya addresses a challenge largely overlooked by many global software providers.

Its competitive advantage lies not merely in technology, but in contextual understanding.

This highlights another defining characteristic of Saudi Arabia's startup ecosystem. Increasingly, local companies are identifying opportunities that international competitors cannot easily replicate because they require deep familiarity with regional languages, consumer behavior, regulatory frameworks, and business culture.

In many ways, localization itself has become a strategic advantage.

The construction and industrial sectors offer another compelling example.

Saudi Arabia's unprecedented investment in megaprojects has created demand for digital solutions capable of improving safety, productivity, and operational efficiency. Companies such as WakeCap have responded by integrating wearable technologies and real-time analytics into construction sites, enabling project managers to monitor workforce movements, improve safety standards, and optimize project execution through data-driven insights.

These innovations may appear highly specialized, yet their cumulative economic impact is substantial.

Construction productivity influences infrastructure delivery. Infrastructure affects logistics. Logistics shapes manufacturing competitiveness. The ripple effects extend throughout the broader economy.

The same pattern is emerging across healthcare, education, logistics, cybersecurity, climate technology, and industrial automation.

They identify inefficiencies invisible to large institutions and transform them into scalable business opportunities.

That capacity for experimentation may ultimately become one of Saudi Arabia's greatest competitive advantages.

Unlike traditional economic development strategies, which often depend upon large industrial investments with long implementation cycles, startups compress innovation into months rather than years. New products are tested rapidly, customer feedback is incorporated continuously, and successful models scale across markets with remarkable speed.

This entrepreneurial agility has become increasingly important as digital technologies evolve faster than regulatory frameworks can adapt.

Recognizing this reality, Saudi Arabia has invested heavily not only in startups themselves but in the ecosystem surrounding them.

Events such as LEAP have evolved into global platforms connecting founders with venture capitalists, multinational technology companies, policymakers, and institutional investors. Initiatives led by Monsha'at, the National Technology Development Program (NTDP), and innovation hubs such as The Garage have sought to reduce many of the structural obstacles traditionally associated with entrepreneurship, including access to funding, mentorship, technical expertise, and international networks.

The Public Investment Fund has further reinforced this momentum by channeling significant capital into technology-focused initiatives and attracting global venture investors to the Kingdom.

The cumulative effect is becoming increasingly visible. Saudi Arabia is no longer merely producing successful startups. It is beginning to produce an innovation economy. A startup ecosystem measures the number of companies created.

An innovation economy measures how effectively those companies reshape productivity, generate intellectual property, attract global capital, and create entirely new industries.

Saudi Arabia appears increasingly focused on the latter.

Yet becoming the Middle East's first truly digital economy will require more than a vibrant startup ecosystem. It will require demonstrating that digital technologies can transform not only new companies, but also traditional industries that continue to account for the overwhelming majority of national output.

The next phase of Saudi Arabia's transformation, therefore, may prove to be its most difficult: extending digital innovation beyond startups and embedding it into the wider economy, from manufacturing and logistics to healthcare, tourism, mining, and energy itself.

 

 

Co-Founder & CTO Klivvr: AI Has Become the Cornerstone of Fintech

Mohamed Ramzy

 

Egypt's fintech sector is undergoing a period of rapid transformation, driven by the expansion of digital transformation, growing adoption of non-banking financial services, and continuous improvements to the regulatory landscape. These developments have enabled startups to introduce increasingly innovative solutions that address the evolving needs of both consumers and businesses.

Amid these changes, competition among fintech companies is no longer limited to offering payment or financing services. It has expanded to include the use of artificial intelligence and data analytics to build integrated financial platforms that deliver more seamless and personalized user experiences.

Klivvr is one of the companies embracing this shift. In a relatively short period, it has evolved from a digital financial services platform into a comprehensive financial ecosystem that combines payments, consumer finance, cards, and intelligent financial services, with technology serving as the primary driver of its growth.

In this interview, Sharikat Mubasher spoke to Omar Sherif, Co-founder and Chief Technology Officer of Klivvr, who discussed the company's growth trajectory, the role of artificial intelligence in shaping its products, the impact of support from Orascom Financial Holding, as well as his outlook on the future of fintech and Klivvr's expansion plans.

 

Klivvr has grown rapidly in a short period. How would you assess the company's performance today?

Since launching Klivvr, our objective has been to build a customer base driven by genuine engagement rather than simply increasing the number of registered users. We have focused on developing services that make the app an essential part of customers' everyday financial lives, and that strategy has clearly translated into strong usage metrics.

Today, the platform serves more than 700,000 users, including approximately 250,000 monthly active users, while around 25,000 customers use the app every day. We consider these figures far more meaningful than the total number of registered users because they reflect the extent to which customers rely on the platform for their daily financial transactions.

Going forward, we will continue expanding our user base while enhancing our services, all while maintaining the high-quality user experience that defines Klivvr.

 

Klivvr is backed by Orascom Financial Holding. How has this support accelerated the company's growth?

Being part of Orascom Financial Holding, together with the involvement of Onsi Sawiris as a co-founder, has added tremendous value to Klivvr since its inception. This goes beyond strengthening customer confidence; it has also provided us with invaluable strategic business expertise.

His continued participation in discussing the company's strategy, combined with his extensive network, has helped accelerate our growth and opened up new opportunities for Klivvr.

We see this relationship as much more than a financial investment. It is a genuine strategic partnership that actively contributes to building and developing the company.

 

Klivvr aims to build a fully integrated financial platform. How have the company's services evolved?

From the outset, our vision was never to offer a single service, whether in payments or financing. Instead, we set out to build a comprehensive financial ecosystem that addresses customers' diverse financial needs through one application.

The launch of our payment cards marked an important milestone in driving daily engagement with the platform. The cards now serve as a payment tool alongside our consumer finance services, enabling users to manage a significant portion of their financial activities within a single platform.

We are also preparing to launch a new feature that will allow customers to access their approved consumer finance credit limit directly through their cards, once we receive the necessary regulatory approvals.

 

Artificial intelligence has become a major focus across the fintech industry. How is Klivvr leveraging AI?

Artificial intelligence is now one of our top investment priorities because it has become a fundamental component of financial services improvement and customer experience enhancement.

We use AI technologies to deliver a more personalized experience for every user by analyzing financial behavior and recommending products and offers that best match individual needs.

AI also plays a key role in assessing creditworthiness and managing risk, helping us make better financing decisions while reducing default rates. In addition, these technologies support our internal teams by improving operational efficiency and accelerating product development.

From our perspective, artificial intelligence will become the cornerstone of the fintech industry over the coming years because of its ability to enhance efficiency while delivering faster, smarter, and more accurate financial services.

 

How do you view the growth opportunities in the Egyptian market?

The Egyptian market remains our largest growth opportunity. We believe the fintech sector is still in its early stages, and there are broad customer segments that have yet to benefit fully from digital financial services.

That is why we have invested heavily in building a robust technology infrastructure that enables us to scale quickly and efficiently within Egypt, while continuously developing products and services that meet customers' evolving needs.

 

What about Klivvr's plans to expand beyond Egypt?

Regional expansion is certainly part of our long-term strategy, but it is not our immediate priority. For now, our focus remains on achieving our objectives within the Egyptian market.

When we decide to enter new markets, expansion will not be pursued for its own sake. Instead, we will adopt the model that creates the greatest value, whether through organic growth, strategic partnerships, or acquisitions, depending on the characteristics of each market and the opportunities it presents.

 

How do you see Klivvr's future as the fintech industry continues to evolve rapidly?

Over the coming period, we will continue investing in technology and product innovation while expanding our customer base and strengthening our position in the Egyptian market.

We firmly believe that the future of financial services will be increasingly driven by data and artificial intelligence. That is why we continue investing in these technologies to deliver smarter, more efficient, and more user-friendly solutions that enhance the customer experience and support Klivvr's long-term growth.

 

Translation by: Ghada Ismail

What Do We Mean by a Capital Stack?

Ghada Ismail

 

Imagine you're building a skyscraper. Every floor relies on the strength of the one beneath it. Startup financing works pretty much the same way. A business isn't funded by one cheque or one investor; it is built layer by layer using different types of capital, each with its own level of risk, reward, and priority.

That layered structure is known as the capital stack, and it's one of the most important concepts every founder should understand before raising money.

 

Think of a capital stack like a layered cake

Let’s say you're building a company worth SAR 10 million. The money that financed that company didn't necessarily come from one source.

Instead, it may have been assembled from different layers:

  • Founders' own money 
  • Friends and family 
  • Bank loans 
  • Venture capital 
  • Government financing 
  • Revenue generated by the business 

Together, these funding sources form the company's capital stack.

In short, a capital stack is the combination of all the money a business uses to finance its operations and growth.

The order of these layers also determines who gets paid first if the company is sold or liquidated.

 

Why does the order matter?

Because not every investor takes the same level of risk, those who take less risk usually receive lower returns but get paid first. While those who take the biggest risk expect higher returns but are paid last.

A simplified capital stack looks like this:

  1. Senior Debt 
  2. Junior or Mezzanine Debt 
  3. Preferred Equity 
  4. Common Equity (Founders and shareholders) 

The higher you are in the stack, the safer your investment.

The lower you are, the greater the risk, but also the potential reward.

 

Breaking down each layer

Senior Debt

This is usually the safest form of financing. Think of bank loans or financing from traditional lenders. Because these lenders expect repayment regardless of how well the business performs, they often require collateral and receive priority if anything goes wrong. The trade-off? Interest rates are generally lower because the risk is lower.

Mezzanine Debt

This sits between debt and equity. Mezzanine financing is riskier than bank debt but safer than equity. It often comes with higher interest rates and sometimes gives lenders the option to convert part of the loan into company shares later. Growing companies sometimes use mezzanine financing when they need more capital but don't want to dilute ownership too much.

Preferred Equity

Preferred shareholders own part of the company but receive special rights. For example, they may get paid before ordinary shareholders when dividends are distributed or if the company is acquired. Many venture capital firms invest through preferred shares because they offer additional protections while still allowing investors to benefit from future growth.

Common Equity

This is where founders, employees with stock options, and ordinary shareholders sit. They own what's left after everyone above them has been paid. That sounds risky, but if the company becomes highly successful, common shareholders often enjoy the largest financial upside.

That's why startup founders are willing to take this position.

 

A startup example

Imagine a Saudi startup raises SAR 12 million to expand.

The funding might look like this:

  • Founders invest SAR 2 million 
  • A bank provides SAR 3 million 
  • A venture capital fund invests SAR 7 million 

The capital stack now contains both debt and equity.

If the startup eventually succeeds and is sold for SAR 100 million, everyone gets paid according to their position in the stack. If the company struggles, the bank is usually repaid first, while founders are last in line.

 

Why founders should care

Many entrepreneurs focus only on how much money they can raise, while experienced founders think about where that money comes from. It’s also important to know that every financing option changes the capital stack. Too much debt may increase repayment pressure. Meanwhile, giving away too much equity reduces ownership and future upside. So, the best capital stack is the one that balances growth with financial flexibility.

As startups mature, their capital stacks often become more sophisticated, combining venture capital, venture debt, revenue-based financing, government programs, and traditional lending.

Choosing the right mix can lower financing costs while preserving founder control.

 

To Wrap Things Up…

A capital stack isn't just a finance term; it's rather a roadmap showing who has invested in your company, how much risk each party has taken, and who gets paid first when value is created.

For founders, understanding the capital stack means making better fundraising decisions instead of simply accepting the first available source of capital.

After all, raising money isn't just about getting funded. It's about building the right financial foundation for long-term growth.

When AI lies: How startups can defend themselves from deepfake attacks

Noha Gad

 

Artificial intelligence is making business faster, smarter, and more efficient, paving the way for groundbreaking developments in recent years. Though most innovations have been positive, the rise of AI has also led to the emergence of deepfakes that are used for more harmful purposes, including fraud and deception.

Deepfake attacks can target executives, finance teams, employees, and even customers, leading to financial losses, reputational damage, and security breaches, representing a business risk that can manipulate decisions. That is why it is becoming increasingly important for businesses to understand how these attacks work and how to protect themselves from them.

 

What are deepfake attacks?

A deepfake attack is a cyber-enabled deception where AI creates or alters audio, video, or images to convincingly impersonate a real person. Creating a deepfake is a complex process requiring vast amounts of data and computing power to help AI learn how to replicate the person's voice, appearance, and mannerisms. These digitally altered likenesses have the potential to reshape public opinion, damage reputations, and even sway political landscapes.

Generative adversarial networks (GANs) are clear examples of deepfakes. A GAN can be thought of as two AI systems in a digital tug-of-war. One AI, the generator, tries to generate fake content that looks real. The other, the discriminator, judges whether the content is real or fake. As the process iterates countlessly, each round makes the fake content more and more difficult to distinguish.

Deepfakes are at a crossroads between being a remarkable technological breakthrough and acting as a tool for deception. On one side, they offer exciting possibilities for the creative industries, such as filmmaking, gaming, and virtual reality. On the other side, their potential for abuse in spreading misinformation or malicious content cannot be ignored.

 

Why are startups especially exposed to deepfake attacks?

Startups need to treat deepfake attacks as a real business issue from the beginning, not something to address only after an incident happens. Unlike larger companies, startups usually have fewer layers of review. A fake message, voice note, or video from a founder, investor, or senior leader can be enough to trigger an urgent transfer, share sensitive data, or approve an action without enough checks.

Founders and executives usually share a lot of content across social media, interviews, webinars, and podcasts, which gives attackers material to imitate their voice, face, or style of speaking. At the same time, many startups do not yet have strong security policies or dedicated training, making them easier targets.

 

How can startups prepare for a deepfake attack?

The best defense against deepfake attacks is a mix of people, process, and technology. Companies should require multi-factor authentication, use callback verification for sensitive requests, and set clear approval rules for payments, data access, and executive instructions. Auditing the AI tool stack is a primary step to get ready and prevent deepfake attacks. Startups must find out the tools that teams actually use, as every voice note or video uploaded to these apps can be at risk of becoming training data for someone’s future scam. 

Startups should also require multi-factor authentication, use callback verification for sensitive requests, and set clear approval rules for payments, data access, and executive instructions. Employee training is also essential, as teams need to know how to spot warning signs, such as urgent messages, unusual tone or phrasing, and requests that bypass normal procedures. 

Building a response plan is another key step to prevent deepfake attacks. The plan should define who handles the issue, how it gets escalated, and how the company communicates internally and externally if a fake message or video spreads. It also helps to prepare templates in advance for internal alerts and public clarification.

Founders and early employees should be extra cautious about messages that claim to come from investors, partners, or executives. A small startup can lower its risk significantly by creating a culture where verification is normal, and no one feels pressured to act quickly without checking first.

Deepfake attacks are no longer a distant threat or a problem reserved for large corporations. As AI becomes more accessible, startups and businesses of all sizes must assume that fake audio, video, and images can be used to impersonate trusted people and manipulate critical decisions. By combining employee awareness, clear verification procedures, strong authentication, and a prepared response plan, startups can build a much stronger defense against deepfake attacks.