Bieber: GoDaddy supports entrepreneurs’ digital dreams

Aug 14, 2024

Kholoud Hussein 

 

With a passion for empowering entrepreneurs and fostering digital growth, Selina Bieber, Vice President for International Markets at GoDaddy, leads GoDaddy's initiatives to support small businesses in their journey toward online success. 

 

In an exclusive interview with Sharikat Mubasher, Bieber will delve into how GoDaddy transforms digital dreams into reality for entrepreneurs around the globe, particularly in Saudi Arabia. As a frontrunner in the digital solutions market, GoDaddy offers a comprehensive toolkit that enables small and medium-sized enterprises (SMEs) to establish and grow their online presence. 

 

We will explore the unique challenges faced by entrepreneurs in the region, how GoDaddy is addressing them through innovative solutions and partnerships, and the company's commitment to leveraging emerging technologies like AI and cloud computing to enhance the entrepreneurial experience. 

 

Can you tell us about GoDaddy's main business and how it helps entrepreneurs?

At GoDaddy, we're in the business of turning digital dreams into reality. Our focus is providing a complete toolkit for businesses to thrive online. This includes everything from securing the perfect domain name – think of it as your digital address – to building beautiful, functional websites that truly represent your brand.

 

But we don't stop there. We also offer hosting and security solutions to help keep your website running smoothly, professional email services to give your business that extra touch of credibility, and a range of digital marketing tools to help you reach your audience effectively.

 

For our Saudi entrepreneurs, whether you're a small bakery in Al-Khobar looking to take orders online, a boutique in Riyadh aiming to showcase your latest fashion, or a tech startup in Jeddah ready to make waves, we've got solutions tailored for you. Our goal is to simplify the online journey, making it accessible and manageable for small businesses without the need for advanced technical abilities. With small and medium businesses (SMEs) accounting for 99.41% of the private sector in Saudi Arabia and contributing significantly to the economy, we understand the crucial role they play and are dedicated to supporting their growth.

 

What makes GoDaddy stand out from other companies in your field?

What we believe truly sets GoDaddy apart is our commitment to our customers' success. We don't just sell products; we build relationships and partnerships with our customers. This commitment manifests in several ways that make us unique in the industry.

 

We pride ourselves on our localized approach. For instance, our Arabic Website Builder is a testament to our commitment to the Middle Eastern market. It's designed with the nuances of the Arabic language and culture in mind, ensuring that local businesses can create websites that truly resonate with their audience.

 

We also go beyond just providing online tools – we're committed to education and empowerment. Our extensive library of resources, tutorials, and webinars is designed to help entrepreneurs at every stage of their online journey. Whether you're just starting out and need to understand the basics of online presence, or you're looking to scale your e-commerce operations, GoDaddy has the knowledge and resources to guide you, along the way. Our recent surveys show that 87% of Saudi small business owners believe digitization is crucial, and we are here to help facilitate that transformation.

 

How is GoDaddy supporting growth in Saudi Arabia?

The Kingdom's Vision 2030 has set an inspiring roadmap for digital transformation. One of our key initiatives in the region is our partnership with Monsha'at Academy. Through this collaboration, we're offering specialized digital skills training tailored to the needs of Saudi entrepreneurs. These courses cover everything from the basics of establishing an online presence to advanced e-commerce strategies.

 

Our Arabic Website Builder, as mentioned above, is another significant way we're supporting growth in Saudi Arabia. We understand that language plays a crucial role in effective online communication. That's why we've launched this tool specifically for the Arabic-speaking market. It allows businesses to create professional, culturally relevant websites easily, helping them connect more effectively with their local audience.

 

Our 2024 Global Entrepreneurship Survey revealed that 93% of Saudi entrepreneurs feel confident in using AI technology for their business, and 87% acknowledge the importance of digitization. These findings inform our strategy as we continue to enhance our product offerings to meet the evolving needs of Saudi businesses.

 

How does GoDaddy keep up with the fast-changing digital world?

Staying ahead in the rapidly evolving digital landscape is a challenge we embrace with enthusiasm at GoDaddy. Our approach to innovation is multi-faceted and deeply rooted in understanding both technological advancements and our customers' evolving needs.

 

A great example of how we're embracing new technologies is our integration of AI into our products. We've recently introduced AI-powered tools like our Generative AI Prompt Library, which helps small businesses create engaging content for their websites and social media platforms. This tool is helpful for entrepreneurs who might not have the time or resources for extensive content creation. According to our survey, 97% of small businesses in Saudi Arabia believe AI can positively impact their bottom line, and we're providing the tools to make that belief a reality.

 

We're also evolving our website-building tools to incorporate the latest design trends and functionalities. For instance, we're adding new templates and features that allow businesses to create mobile-responsive, visually appealing websites that meet current user expectations. Using tools like GoDaddy Studio, powered by AI, easily creates content that elevates and helps small businesses sell their brand on social media and across their online presence.

 

Can you share any recent partnerships or investments GoDaddy has made in Saudi Arabia?

Our initiatives in Saudi Arabia reflect our commitment to the Kingdom's entrepreneurial ecosystem and our belief in the immense potential of Saudi small business owners.

 

Our partnership with Monsha'at Academy stands out as a significant milestone. This collaboration is all about empowering Saudi entrepreneurs with the digital skills to help them succeed in today's economy. Through this partnership, we're offering specialized courses that cover a wide range of topics, from the basics of website creation to advanced e-commerce strategies. These courses are tailored to the unique needs of the Saudi market, considering local business practices, consumer behaviors, and cultural nuances.

 

Our participation in local events and initiatives is another form of investment we're making in Saudi Arabia. For example, our involvement in Biban 23, one of the largest entrepreneurship events in the Kingdom, allowed us to connect directly with Saudi entrepreneurs, understand their needs, and showcase how our solutions can help support their growth.

 

What challenges does GoDaddy face in Saudi Arabia, and how are you addressing them?

Like any market, Saudi Arabia presents its own unique set of challenges, but we see these as opportunities to innovate and better serve our customers. One of the primary challenges we face is raising awareness about the importance of a strong online presence, especially among small and medium-sized enterprises (SMEs). Many business owners in Saudi Arabia are experts in their fields but may not fully grasp the potential impact digital tools can have on their growth. That is why we launched our extensive educational initiatives in partnership with Monsha'at Academy. In addition to the courses that explain the benefits of going digital in practical, relatable terms, we also produce localized content – blog posts, webinars, and social media campaigns – that showcase success stories of Saudi businesses that have thrived online to help inspire others.

 

Another challenge is the varying levels of digital literacy among entrepreneurs. To tackle this, we've focused on making our products as user-friendly as possible. Our Arabic Website Builder, for instance, was designed with an intuitive interface that allows even those with limited technical skills to create professional-looking websites. We also offer extensive customer support in Arabic language, ensuring that help is available when needed.

 

These challenges are not roadblocks, but we see these as stepping stones in our journey to empower Saudi entrepreneurs. By addressing them head-on, we're not only improving our services but also contributing to the overall growth of the digital ecosystem in Saudi Arabia.

 

How is GoDaddy using new technologies like AI and cloud computing?

At GoDaddy, we're always excited about leveraging new technologies to help enhance our offerings and make life easier for our customers. AI and cloud computing are two areas where we're making significant strides.

 

We've recently introduced several AI-powered tools that are transforming how small businesses manage their online presence. One of our most exciting innovations is the Generative AI Prompt Library. This tool helps entrepreneurs create engaging content for their websites and social media platforms quickly and easily. It's particularly useful for business owners who may not have the time or resources for extensive content creation. By simply inputting a few key details about their business, they can generate professional, relevant content that resonates with their audience.

GoDaddy is also using AI to enhance our customer service. Our AI-powered chatbots can handle basic queries and guide customers to the right resources, allowing our human support team to focus on more complex issues. This results in faster response times and more efficient problem-solving for our customers.

 

Moving on to cloud computing, this technology is at the core of our hosting services. We leverage cloud infrastructure to provide scalable, reliable hosting solutions that can grow with our customers' businesses. This means that whether you're a small startup or a rapidly expanding enterprise, our cloud-based hosting can accommodate your needs without interruption.

In the realm of e-commerce, our cloud-based solutions enable businesses to handle large volumes of transactions securely and efficiently, even during peak shopping periods. This scalability is crucial for businesses participating in major shopping events or experiencing rapid growth.

 

Security is another area where we're leveraging both AI and cloud computing. We use AI algorithms to help detect and deter security threats in real-time, while our cloud infrastructure allows us to implement robust security measures across our entire network.

 

What recent projects has GoDaddy launched in Saudi Arabia?

Entrepreneurs can utilize our Arabic Website Builder which includes more locally relevant templates, featuring designs that resonate with Saudi consumers and support local aesthetic preferences. We've also improved the Arabic content creation features, making it even easier for businesses to create engaging, SEO-friendly content in Arabic.

 

In response to the growing e-commerce sector in Saudi Arabia, we've launched a series of e-commerce workshops. These hands-on sessions guide entrepreneurs through the process of setting up an online store, managing inventory, processing payments, and marketing their products effectively. We've seen great enthusiasm for these workshops, especially from traditional retailers looking to expand into the digital space.

 

GoDaddy has also participated in key entrepreneurship events across the Kingdom, including Biban 23 which has allowed us to engage directly with the Saudi business community, understand their needs firsthand, and showcase how our tools and solutions can support their growth. 

 

How does GoDaddy approach social responsibility in Saudi Arabia?

At GoDaddy, our approach to social responsibility in Saudi Arabia focuses on empowering local communities through education and entrepreneurship. This commitment is closely aligned with the Kingdom's Vision 2030 goals, particularly in fostering digital transformation and supporting SMEs.

 

One of our key initiatives is our partnership with Monsha'at Academy, where we offer free digital skills training to aspiring entrepreneurs across the Kingdom. These courses cover a wide range of topics, from basic digital literacy to advanced online business strategies, helping individuals start and grow their businesses.

 

What's GoDaddy's long-term vision for Saudi Arabia and the Middle East?

GoDaddy supports local entrepreneurs and small business owners in Saudi Arabia and the Middle East. We aim to be more than just a service provider – we want to be a trusted partner in every entrepreneur's journey, from the moment they conceive their business idea to when they're ready to scale globally.

 

GoDaddy continues to offer easy to use and affordable online tools and solutions, along with expert customer care and guidance, to help Saudi entrepreneurs and small business owners across the region, along their journey of business growth.  

 

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Latest Experts Thoughts

Arabic-First Startups: When Language Stops Being an Afterthought

Ghada Ismail

 

For years, Arabic speakers learned how to work around technology rather than with it. We typed in Arabic on apps clearly designed for English. We tolerated clumsy translations, broken layouts, and features that only half-worked once the language was switched. Somewhere along the way, adapting became normal.

That normalization is now being challenged.

Across Saudi Arabia and the wider Arab world, a growing number of startups are doing something deceptively simple but strategically powerful: they are building with Arabic in mind from the very beginning. Not as a translation layer.  But as a core product decision.

These companies are part of a quiet but meaningful shift toward what can be described as Arabic-first startups: ventures that treat language as identity, interface, and competitive advantage all at once.

 

A Digitally Active Region With a Lingual Gap

The timing of this shift is not accidental. Digital adoption across the Arab world has reached scale. More than 348 million people in the region are now internet users, representing roughly 70 percent of the population. Social media usage is equally significant, with over 228 million active users engaging daily across platforms.

Yet despite this scale, Arabic remains underrepresented online. While it is one of the most widely spoken languages globally, Arabic accounts for only a small fraction of digital content on the web. The result is a persistent mismatch: millions of Arabic-speaking users navigating a digital world that often does not speak to them fluently.

This gap has long been treated as a content problem. Increasingly, startups are recognizing it as a ‘product problem’.

 

What “Arabic-First” Actually Means

Arabic-first does not mean simply offering an Arabic language toggle. Many global platforms do that. What they rarely do is rethink how products behave once Arabic is selected.

True Arabic-first startups design around the realities of the language itself. That includes right-to-left navigation, typography that respects readability, and interfaces that accommodate longer word structures and contextual phrasing. More importantly, it means building logic, workflows, and AI systems that understand Arabic as a living language that is rich in dialects, nuance, and cultural reference.

In other words, Arabic-first is not about accessibility alone. It is about relevance.

 

AI That Actually Understands Arabic

Few areas expose the weaknesses of surface-level localization as clearly as artificial intelligence. Arabic’s linguistic complexity—its morphology, syntax, and dialect diversity—has historically made it difficult for AI systems trained primarily on English data to perform well.

This is where local startups are finding their edge.

Riyadh-based Wittify.ai is one example. The company builds conversational AI agents designed around Arabic from the ground up. Its platform supports text and voice interactions across more than 25 Arabic dialects, enabling businesses to deploy AI for customer service, onboarding, and internal workflows without forcing users into English or broken translations.

Another Saudi startup, Maqsam, has taken a similar approach in voice automation. Its AI phone bots handle customer service calls entirely in Arabic, accurately transcribing speech, identifying intent, and responding naturally. In sectors like e-commerce, logistics, and financial services—where call centers remain critical—this kind of automation offers scalability without sacrificing familiarity.

These companies are not competing with global AI platforms on size or funding. They are competing on understanding.

 

When Arabic Becomes the Brand

Language choice is not limited to product functionality. It increasingly shows up in branding decisions, an area where Arabic was once sidelined in favor of English names perceived as more “global.”

That mindset is beginning to shift.

A notable example is DEEP.SA, a Saudi AI startup that deliberately incorporates the Arabic word عمق (meaning “depth”) into its logo and identity. The choice is both symbolic and strategic. It reflects the company’s focus on deep technology while anchoring its brand firmly in local language and meaning.

In a market where foreign or English brand names have long dominated, using Arabic as a primary identity signal stands out. It communicates intent: this product is built here, for this market, with local users in mind.

DEEP.SA’s approach aligns with a broader realization among founders that Arabic branding can build trust faster than imported terminology, especially in enterprise, government, and consumer platforms where credibility and clarity matter.

The same logic appears in other regional startups. Abjjad, an Arabic social reading platform, draws its name from the first letters of the Arabic alphabet. Yamli, whose name means “he dictates,” was built specifically to help Arabic speakers search using phonetic input. Tamatem, a mobile game publisher, chose an Arabic name while building a business that localizes global content for Arab audiences.

In each case, the name does more than label the product. It signals who the product is for.

 

Arabic AI Models Enter the Spotlight

If Arabic-first startups represent the application layer, then Arabic-first AI models are the infrastructure making all of this possible.

For years, Arabic developers were forced to build on top of language models trained overwhelmingly on English data. Arabic support existed, but often unevenly strong in Modern Standard Arabic, weaker in dialects, and prone to context errors that made enterprise use risky.

That gap is now starting to close.

One of the most prominent examples is Allam, Saudi Arabia’s Arabic large language model developed under the umbrella of the Saudi Data and Artificial Intelligence Authority (SDAIA). Designed specifically to understand Arabic linguistic structures, cultural references, and regional usage, Allam marks a strategic shift from adapting global AI models to building foundational technology locally.

Unlike multilingual models where Arabic is one language among many, Allam prioritizes Arabic as a primary language. This allows for more accurate comprehension, better contextual responses, and improved handling of formal Arabic as well as regional variations. For startups building products in customer service, legal tech, education, content moderation, or government services, that difference is not marginal; it is rather structural.

The presence of Arabic-native models changes the economics of building Arabic-first products. Startups no longer need to invest disproportionate resources correcting AI errors caused by weak language understanding. Instead, they can focus on product design, user experience, and sector-specific innovation.

Beyond Allam, the broader regional push toward Arabic AI reflects a growing recognition that language sovereignty matters in the age of generative technology. When AI systems shape how people search, learn, transact, and communicate, the languages they truly understand determine who benefits most from digital transformation.

For Arabic-first startups, models like Allam are more than technical milestones. They are enablers, quietly reinforcing the idea that building in Arabic is no longer a compromise, but a competitive advantage.

 

Why This Shift Is Happening Now

This shift toward Arabic-first products is not random. Several changes are happening at the same time.

User expectations have evolved. As people become more digitally savvy, they are less willing to tolerate poorly translated interfaces or awkward Arabic experiences. They expect products to work naturally in their own language.

Technology has also caught up. Recent progress in AI and language models makes it possible to build systems designed for Arabic from the start, instead of adapting tools originally made for English.

Policy direction plays a role too. In Saudi Arabia especially, national digital initiatives are encouraging innovation that reflects local culture and language, not just global standards.

There is also a clear business reason. As markets become more crowded, standing out becomes harder. Using language thoughtfully can create a real competitive advantage, one that is difficult for others to copy.

 

The Challenges Are Still Real

Arabic-first is not an easy path. Building high-quality Arabic language technology requires specialized talent, extensive datasets, and continuous iteration. Dialect diversity adds another layer of complexity that few global platforms are willing to invest in deeply.

There is also a lingering perception among some founders and investors that prioritizing Arabic limits global scalability. Yet many Arabic-first startups argue the opposite: products that solve local problems well are better positioned to expand thoughtfully than those that imitate global models without context.

 

Language as a Product Decision

What Arabic-first startups ultimately demonstrate is that language is not a cosmetic choice. It shapes how products are used, trusted, and adopted.

For decades, Arabic users adapted themselves to technology. Today, technology is beginning to adapt to Arabic. That shift may seem subtle, but its implications are significant.

As the Arab tech ecosystem matures, the startups that stand out may not be those that look the most global, but those that understand their users most deeply. And for hundreds of millions of people, that understanding begins with language.

Not as an afterthought..but as a starting point.

Why AI Infrastructure Is the Next Venture Capital Battleground: Inside Propeller’s Strategy

Shaimaa Ibrahim 

 

Venture capital in the Gulf region, particularly in Saudi Arabia, is experiencing a rapid growth phase driven by the expansion of the digital economy, the rise of innovation ecosystems, and increasing interest in advanced technologies—most notably artificial intelligence and digital infrastructure. As capital flows increase and investment funds multiply, there is a clear shift toward specialized investment models aimed at building companies with global reach, rather than limiting success to local markets.

 

In this context, Propeller stands out as a distinct player in the venture capital landscape, focusing on early-stage infrastructure software companies and connecting top technical talent from the MENA region directly to global markets, with a particular emphasis on the United States. Its cross-border operating model is designed to empower founders to build globally relevant companies from day one, leveraging the region’s deep engineering talent alongside operational expertise from leading global technology hubs.

 

Against this backdrop, Sharikat Mubasher sat down with Zaid Farekh, founder of Propeller, to discuss his vision for the future of venture capital, his experience supporting technical founders, and his assessment of AI and infrastructure opportunities in Saudi Arabia and the broader region.

 

What is Propeller’s strategic vision, and how does it stand out from other venture capital firms in the region?

 

Propeller’s strategic vision is to become the leading early-stage platform for infrastructure software founders emerging from MENA by providing them with direct, early access to global—particularly U.S.—markets.

 

Propeller focuses exclusively on pre-seed and seed-stage infrastructure software, backing highly technical founders and helping them validate, sell, and iterate with real U.S. customers—especially in Silicon Valley—much earlier than would otherwise be possible.

 

What differentiates Propeller is its deliberate focus and cross-border operating model. Rather than being a generalist regional fund, Propeller concentrates on a narrow, technically demanding category and actively bridges two ecosystems: MENA’s deep engineering talent and the world’s most advanced infrastructure buyers and partners in the United States. This approach allows founders to shorten the path to product–market fit, build globally relevant companies from day one, and access follow-on capital more effectively.

 

How would you describe the current venture capital landscape in the GCC, and what is required to elevate the region’s entrepreneurial ecosystem to a global standard?

 

We’ve been excited to see the venture landscape maturing in the GCC over the past few years, but we still believe there’s a long way to go. We ultimately believe that the best way to elevate the region’s entrepreneurial ecosystem is to bring its best founders to the global stage so they can learn from and compete with a high density of other founders of a similar calibre. We see this trend happening across the world, not just the Middle East. Great founders from Europe, South America and elsewhere spend time in Silicon Valley or New York, but invariably end up having a huge impact on their local, ‘home’ ecosystems as well, whether by returning themselves to continue to build their startup, by hiring local talent remotely or building an in-region office, by angel investing in the home market’s newest founders, or simply by inspiring a new generation of founders. 

 

What criteria are most important when evaluating startups, and how does Propeller help founders overcome funding and growth challenges?

 

Propeller focuses on pre-seed and seed-stage infrastructure software startups, investing checks between $500,000 and $3M. It prioritizes founders building for global gaps (not only regional needs) and sees opportunity across multiple layers of the AI stack, from hardware-adjacent enablement to infrastructure, platforms, and applications with defensible infrastructure moats.

 

Can you provide an overview of Propeller’s current funds, including their strategic focus and sector priorities?

 

Fund I was a test vehicle of approximately $2M launched in 2017. Fund II was approximately $13M launched in 2021. Fund III is a $50M fund focused on pre-seed and seed-stage infrastructure software startups, with emphasis on AI infrastructure and AI-native software across MENA and the U.S.

 

What motivated the launch of Propeller’s $50 million third fund, and why focus specifically on horizontal AI infrastructure?

 

The adoption of artificial intelligence will be the single largest driver of enterprise and economic value over the next decade. Startups are being launched today and in the coming years to meet the enormous infrastructure demands this adoption will create, quickly propelling the best ones into large, category-defining companies

 

We believe infrastructure is the ultimate multiplier of value in AI. Strong infrastructure enables vertical applications and horizontal platforms to scale faster, cheaper, and more securely.


At the same time, the most enduring applications and platforms will be those that sit on top of proprietary or defensible infrastructure, creating moats that go beyond user interfaces or data wrappers.

 

To date, how many startups has Propeller invested in, across which regions, and what tangible impact have these investments had on the regional innovation ecosystem?

 

Propeller has backed 30+ startups across its first two funds and has 6 active investments in Fund III. Propeller is present across MENA and the U.S., specifically in Riyadh, Amman, Boston, and Silicon Valley.

 

How do you assess venture capital opportunities in Saudi Arabia, particularly in the AI sector?

 

We assess opportunities in Saudi the same way we assess opportunities everywhere - does the founder have a severe conviction in a unique version of the future? Are they building infrastructure & apps because they love building? And are they thinking Global from day one?

 

We assess venture opportunities in Saudi Arabia through a fundamentals-first lens, with additional scrutiny specific to the AI sector.

 

In AI specifically, we look beyond model novelty and focus on structural advantages, such as access to proprietary data, deep integration into workflows, or infrastructure-level positioning that is difficult to replicate. We are cautious around pure “wrapper” businesses and place greater emphasis on companies that own a critical layer of the stack or have defensible deployment advantages.

 

We have long-standing experience building and selling technology in Saudi Arabia and view it as a strong, sophisticated market for AI adoption. At the same time, we do not see Saudi Arabia as the only market. We assess whether companies can win locally on commercial merit and then expand beyond the Kingdom over time, rather than being structurally dependent on a single geography or policy tailwinds.

 

Finally, we evaluate alignment with Saudi Arabia’s long-term priorities, such as digital infrastructure and AI enablement without relying on policy tailwinds alone. Our goal is to back companies that can succeed on commercial merit, with or without local incentives, and scale globally over time.

 

What are Propeller’s plans for expansion, and are there initiatives to establish new regional or international partnerships?

 

Our team members are already present in Silicon Valley, Boston, Amman, and Riyadh and we have close relationships with follow-on investors and experienced operators in those markets

 

In your view, which sectors or types of companies are best positioned for significant growth in the coming years, especially in AI and technology infrastructure?

 

We believe exciting new companies will be built at all layers of the software stack:

  1. Application Layer – Vertical AI applications that win with infrastructure moats, not just data wrappers.
  2. Platform Layer – Horizontal AI platforms that standardize workflows across industries.
  3. Infrastructure Layer – Tools that abstract complexity and make AI usable, secure, and scalable.
  4. Hardware-Software Convergence – Silicon-adjacent software bridging models and metal, optimizing performance and efficiency. 

More than companies, we invest in people. We believe that the founders who will build these companies will:

  1. Have a severe conviction in a unique version of the future
  2. Build infrastructure & apps because they love building 
  3. Think global from day one
  4. Attract and inspire early employees and supporters.
  5. Have the persistence to run through walls, the flexibility to change course, and the judgement to know when to do each.
  6. Lead from the front by building, not just directing.
  7. Build with responsibility, aware of the scale and impact of the infrastructure they create.
  8. Nurture a community around their vision. Creating movements not just companies.

 

How Saudi Arabia bets its future on quantum computing

Noha Gad

 

The world is in a race to master quantum computing — a technology based on the principles of quantum physics with the potential to reshape industries, security, and science. Unlike current computers, which rely on simple binary bits, quantum computers use quantum bits, or qubits, that can exist in multiple states simultaneously and can be profoundly interconnected. This potential enables them to tackle complex challenges in areas such as medicine, materials science, and logistics at speeds higher than today's most advanced supercomputers.

By harnessing the principles of quantum mechanics, this emerging field offers time- and energy-efficient computational power, secure communication, and precise sensing capabilities. The quantum economy is poised to generate immense value through the application of quantum technologies across various sectors. 

Saudi Arabia acknowledges the revolutionary impact of quantum technology and is strategically positioning itself to become a global leader in this domain. This emerging field is not a distant concept but a strategic priority aligned with Vision 2030. The Kingdom is actively building its own quantum landscape, transforming ambition into structured national action. This move is a clear step to diversify its technological capabilities and cultivate homegrown scientific talent for the post-oil era. 

According to a report released by the Centre for the Fourth Industrial Revolution in Saudi Arabia (C4IR Saudi Arabia), quantum technology can drive innovation across multiple sectors, creating new industries and economic growth. In the healthcare industry, quantum sensors could revolutionize medical sectors, leading to more accurate and less invasive diagnostic tools. Additionally, very high precision in material characterization leads to the development of new materials and improves quality control in industry and manufacturing sectors. This technology can also revolutionize financial services and enhance risk management by improving the accuracy and speed of risk analysis. This could transform areas like portfolio optimization, fraud detection, and pricing of complex financial instruments.

When deployed in the logistics sector, quantum computing can improve route optimization for logistics companies, ultimately reducing fuel consumption, delivery times, and costs.

On the other side, these technologies have vast and multifaceted societal impacts, encompassing ethical, legal, economic, educational, and cultural dimensions. They are expected to transform how societies operate, how economies function, and how individuals interact with technology and each other.

 

Potentials and challenges

Saudi Arabia has significant opportunities to establish itself as a key player in the quantum technology race and become a regional quantum hub that attracts talent and investment and fosters collaboration. 

Various stakeholders play a crucial role in advancing quantum technology in the Kingdom and enhancing short-term educational initiatives aimed at rapidly building and strengthening the quantum talent pool. For instance, King Abdullah University of Science and Technology (KAUST) and King Abdulaziz City for Science and Technology (KACST) established dedicated research centers and designed undergraduate and graduate curricula focused on quantum technology. They also contribute through specialized programs, professional training courses, and collaborations with industry and government entities. 

Prominent organizations such as the National Information Technology Academy (NITA) and the Saudi Federation for Cyber Security and Programming, through TUWAIQ Academy, actively contribute to workforce development through internships, specialized training, and skill transition programs. King Fahd University for Petroleum and Minerals (KFUPM), in collaboration with Aramco, has established a Quantum Chair Professor program to foster research, education, and innovation in Quantum technologies. 

Partnerships with local and international partners also play a fundamental role in advancing the quantum computing industry and creating innovation hubs in the Kingdom. These collaborations bring expertise, technology, and resources to the Kingdom, accelerating the development and commercialization of quantum technologies. 

Aramco recently deployed the first quantum computer in Saudi Arabia, and the region’s first quantum computer dedicated to industrial applications, in partnership with Pasqal, a global leader in neutral-atom quantum computing. Deployed at Aramco’s data center in Dammam and powered by neutral-atom technology, this quantum computing is expected to significantly build regional expertise and accelerate the development of quantum applications across the energy, materials, and industrial sectors in the Kingdom and the broader Middle East. Pasqal’s system can control 200 qubits arranged in programmable two-dimensional arrays, offering a platform suitable for exploring advanced quantum algorithms and real-world use cases relevant to industrial operations.

The Saudi Telecom Company (stc), one of the leading enablers of digital transformation, recently expanded its collaboration with IBM to establish a quantum-safe framework designed to proactively identify and mitigate cryptographic risks, ensuring readiness for a time when large-scale quantum computing could challenge existing encryption systems safeguarding sensitive data. 

Although Saudi Arabia has various potentials to lead the quantum computing industry regionally and globally, it faces several challenges in this domain, notably a talent shortage. The limited number of quantum scientists and engineers compared to global leaders creates a substantial obstacle to rapid advancement, compounded by a scarcity of specialized quantum laboratories, hindering crucial research and development efforts. The quantum industry in the Kingdom is still in its infancy, with few commercial applications, making it difficult to attract investment and create a thriving ecosystem.

In conclusion, Saudi Arabia has laid an impressive and strategic foundation for its quantum future, moving decisively from ambition to action and aligning national vision with institutional power, industrial need, and educational reform. Its unique advantage lies in applying quantum computing to its own industrial sectors, creating a tangible testbed for innovation. However, the Kingdom’s success will ultimately be measured by its ability to transition from foundational projects and protected pilot cases to a vibrant, open, and innovative ecosystem that attracts global talent, fosters indigenous entrepreneurship, and produces groundbreaking intellectual property. By navigating the challenges of talent cultivation, ecosystem diversification, and sustained investment, Saudi Arabia will be positioned not only to adopt quantum technology but to actively shape its development and secure an influential role in the coming quantum-powered era.

Why Startups Need Revenue Engineering, Not Just Sales

Ghada Ismail

 

For many startups, revenue growth is treated as a numbers game: more leads, more sales calls, more discounts. But as markets tighten and investors become more selective, this approach is proving fragile. Revenue engineering offers a structured alternative, one that treats revenue as a system to be designed, tested, and optimized, not just chased.

Instead of asking “How do we sell more?”, revenue engineering asks: “How does our product, pricing, and customer journey work together to generate sustainable, predictable revenue?” In other words, it’s not just about closing deals, but rather about designing a revenue machine that grows with your business.

 

What Is Revenue Engineering?

Revenue engineering is the deliberate design of a startup’s revenue model. It connects pricing, product design, customer behavior, and distribution channels into a coherent system aimed at predictable, scalable, and sustainable income.

Unlike traditional sales-led approaches that focus on pushing transactions, revenue engineering looks at the full picture: how pricing structures influence adoption, how product packaging drives upgrades, and how retention strategies affect lifetime value. For startups, applying this mindset early can prevent common pitfalls that are expensive or impossible to fix later.

 

Why Startups Should Care Early

Early-stage startups often make revenue mistakes that seem minor but have long-term consequences. Misaligned pricing, confusing product tiers, or poorly defined customer segments can lead to low margins, high churn, and dependence on discounts to close deals. Investors are increasingly looking beyond top-line growth, as they want proof that your revenue model is solid and scalable.

Revenue engineering addresses these challenges by creating a system that naturally drives predictable results.

 

Core Pillars of Revenue Engineering

  1. Pricing Architecture
    Startups need to choose pricing models that reflect both market realities and product value. Subscriptions, usage-based pricing, freemium, or enterprise contracts each work differently and must evolve as the business grows. Testing pricing early is crucial to avoid missed revenue opportunities.
  2. Product Packaging
    Deciding which features are free, paid, or premium isn’t just a marketing decision; it directly affects revenue. Proper packaging guides customer behavior, incentivizes upgrades, and ensures that your most valuable features generate the right return.
  3. Customer Segmentation
    Not all customers are the same, and revenue engineering ensures that offers align with willingness to pay. Segmenting customers by behavior, value, or needs allows startups to tailor pricing, upsells, and communication effectively.
  4. Sales & Distribution Logic
    Startups must choose how to reach customers efficiently. Self-serve, inside sales, enterprise teams, or channel partners each have pros and cons. Revenue engineering ensures the distribution strategy supports scalable revenue rather than just immediate wins.
  5. Retention & Expansion Mechanics
    Sustainable growth doesn’t rely only on new customers. Revenue engineering plans for upsells, cross-sells, and renewals from the start, ensuring long-term value from each client.

 

Common Mistakes Startups Make

Many early-stage startups fail at revenue engineering without even realizing it. Common errors include:

  • Copying competitors’ pricing without understanding unit economics
  • Over-discounting to close early deals
  • Building features that don’t unlock higher-paying tiers
  • Treating churn as a customer problem, instead of a signal of flawed revenue design

Recognizing these pitfalls early can save a startup from costly missteps.

 

Revenue Engineering vs. Sales-Driven Growth

Revenue engineering does not eliminate the need for sales; it actually strengthens it. Even the best sales teams struggle when the underlying revenue model is unclear or poorly designed. By building the revenue system first, startups give sales teams clear pricing, defined margins, and repeatable processes. The goal is to create a revenue machine that supports sales efforts, rather than depending entirely on aggressive sales activity to drive growth.

 

To Wrap Things Up..

Revenue engineering is less about spreadsheets and more about intentional design. For startups, it’s the difference between reacting to revenue pressure and creating a business that earns sustainably. By aligning pricing, product, customer behavior, and distribution from the start, founders can build a revenue system that grows with the company.

In an era where growth-at-all-costs is no longer sustainable, startups that engineer their revenue carefully—rather than simply chasing sales—are the ones that will survive, scale, and thrive.

How AI-First models foster startup growth and sustainability

Noha Gad

 

In an era where technological disruption accelerates at remarkable speeds, businesses worldwide are at a crossroads: adapt or fail. Artificial intelligence (AI) emerged as a transformative force reshaping the future of industries, economies, and daily operations.

AI-first business models redefine the way companies operate, compete, and scale by embedding AI at the core of their DNA rather than as a helping tool. These models treat AI as the foundational engine driving innovation, decision-making, and customer value in key sectors such as fintech and startups. Traditional businesses often integrate AI into outdated processes, yielding marginal gains, while AI-first pioneers redesign everything around intelligent systems for exponential advantages. This shift enables hyper-personalization, predictive analytics, and autonomous operations that thrive on data abundance.

 

How do AI-first business models work?

AI-first business models embed AI as the core engine for operations, decision-making, and growth, enabling radical automation, hyper-personalization, real-time insights, and scalable efficiency through autonomous agents and data-driven feedback loops, fundamentally redesigning organizational structures and workflows around intelligent systems rather than just adding AI as a feature. 

Unlike traditional AI-enhanced approaches, these models reimagine processes from the ground up, prioritizing data flows, automation, and machine learning as core infrastructure to ensure seamless scalability and adaptability in fast-evolving markets. 

Compared to AI-augmented models, AI-first models make intelligence proactive and pervasive, influencing every layer from product development to customer engagement. These approaches treat data as the primary asset for real-time analytics and predictive capabilities, fostering continuous learning loops without heavy human intervention.

 

Main features 

AI-first business models are defined by characteristics that prioritize intelligence as the central pillar, enabling unprecedented efficiency, adaptability, and value creation across operations. Key features include:

  • Automation. AI handles end-to-end workflows autonomously, from transaction processing to compliance checks, reducing human involvement in major processes. For instance, in wealth management, AI-first platforms dynamically rebalance portfolios based on real-time market data and user life events.
  • Data-based decisions. Real-time analytics from vast datasets power predictive insights, replacing intuition with probability-based forecasting for agile market responses.
  • Hyper-personalization. AI-first models can help companies and startups provide tailored experiences by analyzing individual behaviors, preferences, and contexts to anticipate needs proactively. For example, banking applications deploy conversational AI agents to answer queries and execute actions, such as freezing cards or updating addresses via biometrics, enhancing user trust and retention.
  • Scalable infrastructure: Cloud-native AI supports rapid growth and continuous model refinement.

 

How AI-first models could support startups’ businesses

Along with enhancing decision-making processes and providing hyper-personalized products, AI-first models help startups enhance operational efficiency and reduce costs by automating repetitive tasks, such as customer support via chatbots or inventory optimization. AI-first startups command investor attention due to their proven scalability, data moats, and rapid revenue trajectories. This advantage arises from AI's ability to demonstrate measurable revenue on investment (ROI) quickly, such as predictive models forecasting user acquisition costs.

For product innovation, accelerated prototyping via AI tools eliminates time-to-market from months to weeks and allows startups to test minimum viable products (MVPs) with real user data. AI-first models can also contribute to talent and team optimization since AI handles hiring screening, skill matching, and performance analytics.

AI-first startups can improve their risk mitigation strategies by utilizing AI to forecast market risks, regulatory hurdles, or supply disruptions early.

In summary, the rise of AI-first business models represents a fundamental architectural shift, not a mere technological upgrade. It transforms AI from a tool that supports business into the foundational engine that defines it. For startups and established companies alike, this approach unlocks exponential advantages through radical automation, hyper-personalization, and predictive, data-driven decision-making.