Noha Gad

The commerce landscape is undergoing a significant transformation in 2025, driven by rapid technological advancements and changing consumer behaviors. Traditional retail and e-commerce are evolving beyond simple online transactions into immersive, engaging, and socially connected experiences. This shift reflects the importance of integrating technology, social media, and sustainability principles into how consumers discover, interact with, and purchase products and services. Thus, new types of commerce have emerged to redefine the relationship between brands and customers, creating innovative avenues for engagement, personalization, and convenience.

One of the most notable trends shaping commerce today is the rise of social commerce that integrates shopping experiences seamlessly into social media platforms. This type of commerce allows brands to engage directly with audiences, showcase products in real time, and drive immediate sales, creating a highly interactive retail experience.

Augmented reality (AR) and virtual reality (VR) technologies also revolutionize how consumers shop online by offering immersive and interactive digital experiences. Virtual try-ons, 3D product visualizations, and fully virtual stores enable customers to make informed purchase decisions from the comfort of their homes. 

Additionally, sustainability-driven commerce is another critical and rapidly growing trend that reflects consumers’ increasing preference for eco-friendly, ethical, and transparent shopping practices. Brands that embed sustainability into their business models, from sourcing and packaging to circular economy initiatives, are gaining trust and loyalty in a market where environmental responsibility is no longer optional.

In this blog, we will discover more about key trends that reshape the commerce landscape and how these shifting paradigms highlight a future where commerce is not just transactional, but experiential, interactive, and responsible.

Social commerce 

This term refers to the integration of e-commerce features directly within social media platforms, allowing users to discover, engage with, and purchase products without leaving their favorite applications. This trend gained rapid popularity among consumers who increasingly rely on social networks not only for social interaction but also for product recommendations, reviews, and seamless shopping experiences. 

Social commerce is witnessing significant growth thanks to multiple features, such as shoppable posts, stories, and in-app checkout options that simplify purchasing. These features reduce friction by allowing users to buy products directly through social media feeds, eliminating the need to navigate to external websites. Also, the integration of chatbots and customer service tools within social platforms enhances personalized shopping assistance and builds customer trust.

This type of commerce has a great impact on the way consumers discover brands and makes shopping more interactive and community-driven. For brands, social commerce opens new channels for storytelling, customer feedback, and direct engagement, enabling more personalized marketing strategies that foster loyalty and repeat business.

Live commerce

Live commerce integrates live video streaming with real-time shopping, creating an interactive experience where brands and influencers showcase products directly to an engaged audience. This type leverages the excitement and immediacy of live broadcasts to drive instant purchasing decisions, transforming the traditional sales funnel into a dynamic, entertainment-driven event. 

One of live commerce’s main strengths is the ability to interact with viewers in real time via chat, polls, and question-and-answer sessions. This interaction builds trust, answers consumer questions instantly, and encourages spontaneous purchases by creating a sense of urgency with limited-time offers and exclusive promotions.

This type of commerce enables brands to demonstrate products in action, showcasing features, benefits, and use cases more vividly than traditional online listings. It also features deeper emotional connections with consumers, ultimately reducing product returns and helping consumers make informed decisions.

AR and VR commerce

AR and VR transform online shopping by creating interactive experiences that bridge the gap between physical and digital retail. These technologies enable consumers to visualize products in a realistic context, enhancing confidence in purchase decisions and reducing the sense of uncertainty that often comes with online shopping. One of the biggest challenges in online shopping is the inability to physically experience products before purchase. AR and VR address this by offering personalized shopping experiences tailored to individual preferences and environments.

Sustainability-Driven Commerce

As awareness of climate change and resource depletion grows, shoppers increasingly demand products that minimize harm to the planet and promote fair labor practices. This shift requires businesses to integrate sustainability into every aspect of their operations, from product design and sourcing to packaging and distribution.

Sustainability-driven commerce emphasizes ethical sourcing practices, ensuring fair wages and safe working conditions throughout the supply chain. Brands are adopting blockchain and other technologies to increase transparency and traceability, allowing consumers to verify the origins and lifecycle of products. This transparency fosters trust and accountability, essential for maintaining brand reputation in a socially aware market.

As we navigate the rapidly changing world of commerce in 2025, adaptability and innovation have become essential for businesses aiming to thrive. Today’s consumers expect more than just products; they seek experiences that resonate with their lifestyles, values, and desire for authenticity. This evolution forces brands to reimagine their strategies and focus on creating deeper connections through meaningful engagement, transparency, and responsiveness. As 2025 unfolds, the most successful retailers will be those that master this balance, leveraging technology to connect, entertain, and inspire, while championing sustainability to build lasting trust and loyalty.

Ghada Ismail

When business founders land their first big fundraise, it can feel like unlocking a new level. Suddenly, there’s real capital to hire staff, launch a product, scale marketing, or even set up a new office. But for many, that influx of cash brings its own danger: burn rate anxiety. They spend fast. Too fast. And often, they run out of runway long before meaningful milestones are reached.

This issue isn’t unique to Saudi Arabia; it’s part of the startup playbook globally, but local dynamics, incentives, and pressures make it especially acute in the Kingdom. As Saudi Arabia pushes ahead with its Vision 2030 goals and builds out its tech ecosystem, understanding why many founders accelerate spending too quickly and how this behavior jeopardizes sustainability is vital.

The Investment Landscape

In the early 2020s, Saudi Arabia saw explosive growth in its startup funding ecosystem. According to MAGNiTT, the KSA venture capital landscape posted a compound annual growth rate (CAGR) of about 49% between 2020 and 2024. First half of 2025 data shows the momentum continuing: Saudi startups raised about $1.34 billion in H1 2025, contributing some 64% of the total capital flowing into startups across the MENA region

But this surge is not without turbulence. Total Saudi funding dropped sharply in 2024 to around $750 million, a decline of about 44% year-over-year. Investors are more risk-aware, interest rates are up globally, and cheap money is less abundant. Meanwhile, although deal count remains reasonably strong, the size and quality of many early-stage rounds suggest founders are getting just enough fuel but are burning it quickly.

In this setting, founders often feel they must prove growth fast to justify valuations and future rounds. Burn becomes the badge of ambition. But without discipline, ambition can overrun sustainability.

What Drives Impulsive Spending?

Why do many Saudi founders spend fast after their first meaningful raise? Below are several intersecting causes:

1. Pressure to Signal

Securing funding is a public statement. For many founders, especially first-timers, spending on optics—office, branding, public events—becomes a way to validate the raise in the eyes of peers, media, and potential future investors. Luxury offices, PR teams, flashy marketing campaigns: these all send a message that the startup is serious and “playing at a higher level.”

2. Expectations of Growth & Speed

Investors often reward fast growth: user acquisition, market entry, and scaling. Founders internalize that and think in terms of “go big or go home.” Even before product-market fit is fully validated, they chase expansion: hiring aggressively, expanding into new markets, or scaling marketing channels prematurely.

When the macro environment is still rich with investment capital, pressure builds to outpace competition rather than pace builds around fundamentals.

3. Weak Financial Planning & Inexperienced Teams

Many early-stage startups in Saudi Arabia are led by passionate technical or product founders, often with less exposure to finance, unit economics, or cash-flow modelling. Without senior finance leadership or rigorous financial discipline, projections are optimistic and buffers are small.

They may underestimate costs (salaries, infrastructure, marketing), overestimate revenue growth, and mispredict customer acquisition cost (CAC) vs. lifetime value (LTV). This disconnect leads to spending that looks reasonable in plan, but in reality is unsustainable.

4. Easy Access to Capital + Push for Scale

Part of the Vision 2030 strategy has been opening up capital pools; government funds, accelerators, and VC firms are more active, and international investors are watching Saudi startups closely. That access encourages founders to spend, expecting that more capital will always come.

Alongside this, there’s a bias toward scaling up: bigger teams, more features, broader geographic footprint. Sometimes, less attention is given to profitability or even consistency of revenue. The “growth at all costs” mindset kicks in, especially when valuations are rising and comparisons with peers matter.

5. External Economic Pressures

Global economic tailwinds (inflation, supply chain shocks, rising costs) hit startups hard. In Saudi Arabia, rising operational costs—office rent, recruiting expensive talent, marketing—can strain budgets. Also, when interest rates rise and investor risk aversion increases, the pricing of capital and access to follow-on funding become less certain.

Consequences of High Burn: Why the Anxiety is Justified

Why is this urgent? What happens when burn rate exceeds sustainable levels?

1. Runway Depletion & Forced Cost Cuts
   If spending burns through capital too quickly, companies hit a cliff: layoffs, pivoting away from strategic priorities, or scaling back product features. These sudden adjustments damage morale, user trust, and long-term trajectory.
2. Valuation Pressure and Down Rounds
   Over-spending without matched growth can lead to disappointing metrics at the next fundraise. If performance lags expectations (users, revenue, retention), investors may value the startup lower than its previous round, causing down rounds. These dilute founder equity and harm investor confidence.
3. Investor Fatigue & Reputation Risk
   If founders repeatedly overspend or fail to show progress, local investors may begin to demand more oversight, impose stricter terms, or shy away from first-time founders. For the broader ecosystem, bad stories reduce willingness among limited partners (LPs) to invest in early-stage funds or raise their standards, making life harder for all.

Case Study: TradeHub—Choosing Discipline Over Runway

When entrepreneur Ahmed Jaber launched TradeHub in late 2023, investor enthusiasm was immediate. The cross-border B2B marketplace raised $1.4 million in pre-seed funding within just two months in a textbook early-stage win.

But funding didn’t translate into product-market fit. After a pivot to a SaaS sales-automation tool, Jaber and his team still couldn’t lock onto a model that customers truly needed. Despite having capital left in the bank, they made the rare decision to shut down the company and return remaining funds to investors.

Jaber later summed up the move: “Knowing when to stop is as important as knowing when to continue.”

For Saudi founders, the TradeHub story is a sharp counterpoint to the burn-rate spiral. Many startups, flush with first-round cash, rush into heavy hiring, marketing splurges, and premature scaling, only to find that revenue can’t keep pace. Jaber’s choice to preserve capital and reputation, rather than spend in hope of a breakthrough, illustrates that capital is a tool, not a trophy.

How Founders Can Shift to Balance

It’s not that spending is bad; it’s how and when you spend that counts. Here are some strategies Saudi founders can adopt to manage burn more intelligently.

A. Build Financial Discipline Early

• Hire or consult finance leadership early. A CFO or financial controller, even part-time or advisory, helps with realistic budgeting, forecasting, and monitoring cash flow.
• Scenario planning: run models for “best case,” “moderate case,” and “worst case” to see how burn looks under different growth assumptions (sales, retention, cost inflation).
• Focus on unit economics: customer acquisition cost (CAC), lifetime value (LTV), retention rates. If you have to spend $100 acquiring a user who gives $10 over their lifetime, growth through spending doesn’t scale well.

B. Stage Spending According to Milestones

• Prioritize capital allocation to high-leverage activities first: product development, core hiring (engineering, operations), modest marketing to validate channels.
• Delay expensive hires, extravagant offices, or wide regional expansion until product-market fit and stable revenue streams are proven.
• Let metrics (growth, retention, margins) guide the next spending round, not promises or projections alone.

C. Align with Investors on Realistic Metrics

• Be explicit in your pitch and early communications about what growth metrics matter vs which are vanity metrics.
• Set mutually agreed KPIs: monthly recurring revenue, churn, gross margin, profit vs. cost reductions, etc.
• Include milestones for fundraising rounds tied to performance (e.g., reaching X revenue, Y retention, or proof of unit economics), to ensure the next funding is obtained on solid footing.

D. Use Lean and Localized Strategies

• Use digital channels efficiently—invest in data to know which campaigns actually convert, where costs are sustainable.
• Wherever possible, outsource or use contractors/hybrid remote teams to avoid large fixed costs in early stages.
• Leverage local infrastructure and partnerships rather than immediately seeking costly global expansion.

E. Ecosystem Support and Shared Learning

• Founders can benefit from local incubators/accelerators that offer CFO-as-a-service or financial advisory, allowing even early-stage companies to access better financial practices without hiring full senior leadership.
• Build networks of peer founders to share lessons on what worked—and what drained runway.
• Investors can play a role: some are moving towards more hands-on support. If VCs insist on aggressive marketing spend or expansion, they share responsibility for the consequences.

Conclusion: From Burn Rate Anxiety to Sustainable Ambition

Saudi Arabia stands at a crossroads in its startup journey. The Kingdom has done much right: launching public funds, promoting entrepreneurship, building infrastructure, and attracting global capital. The momentum is there. But momentum isn’t everything. Without financial prudence, even well-funded startups risk burning out fast—losing talent, investor trust, and ultimately, potential.

Founders who learn to balance ambition with discipline—who spend with intent rather than spectacle—will likely emerge as the durable success stories. For Saudi Arabia’s tech ecosystem to deliver on its promise under Vision 2030, that shift—from burn to balance—must come sooner rather than later.

Noha Gad

The Saudi fintech sector is rapidly evolving, driven by the Saudi Vision 2030 agenda, which emphasizes digital transformation, financial inclusion, and economic diversification. With a tech-savvy young population and supportive regulatory reforms, Saudi Arabia has become a fertile ground for innovative fintech solutions that integrate technology with customer-centric services.

Among the pioneering players shaping this dynamic ecosystem is Madkhol, a Shariah-compliant fintech company specializing in financial planning and wealth management. Focused on expanding financial inclusion among younger generations, Madkhol offers innovative technology-based financial solutions with a commitment to financial wellness. 

In this interview, Sharikat Mubasher speaks with Saad Bin Atyan, Co-founder and CEO of Madkhol, to explore the company’s innovative approach, diverse product offerings, and future growth plans, as well as insights into its recently launched ‘Ratibi+’ program.

What are the key services that distinguish Madkhol from traditional fintech and investment companies in Saudi Arabia? 
Madkhol stands out by bridging fintech innovation with human-centered solutions. Unlike traditional players, we focus not only on investment returns but also on financial wellness and employee loyalty. Our services integrate robo-advisory, Sharia-compliant portfolios, and employee-focused products like Ratibi+, giving us a unique position at the intersection of wealth management and workforce engagement.

How does Madkhol utilize AI and robo-advisory solutions to empower investors in Saudi Arabia and beyond?
Our AI-powered robo-advisory analyzes market trends, personal preferences, and risk profiles to build tailored portfolios. This ensures that every investor, from a first-time saver to a high-net-worth client, receives guidance at scale. AI also enables us to automate rebalancing, forecast scenarios, and provide personalized insights in real time, making wealth management more inclusive and accessible.

Earlier this year, Madkhol raised $2.2 million in a seed round to develop its AI-powered solutions. What are the company’s plans to expand its product portfolio and market reach?

The seed round enabled us to accelerate the development of our AI-powered solutions and expand our product portfolio. Our focus is twofold: first, to strengthen Ratibi+ as the leading employee investment and loyalty program in Saudi Arabia, and second, to roll out advanced robo-advisory services for individuals and institutions across the region. Market-wise, we are targeting strategic partnerships with corporates, banks, and HR tech platforms to scale our reach.

Can you tell us more about the Ratibi+ program and how it benefits both employees and companies?
Ratibi+ is our flagship product designed to redefine employee compensation. It allows employees to save and invest directly from their salaries, while employers can offer matching contributions with vesting periods. For employees, this creates financial security and long-term growth; for companies, it reduces turnover, strengthens loyalty, and positions them as forward-thinking employers.

How do you see the role of AI in advancing wealth management and enhancing the investment environment? 
AI is transforming wealth management from a service for the few into a tool for the many. It enhances accuracy in portfolio design, ensures continuous monitoring, and democratizes access to financial insights. In the Saudi context, AI supports Vision 2030 by fostering a culture of savings and investment, ultimately creating a more resilient and inclusive financial ecosystem.

How did participating in Money 20/20 Middle East help Madkhol gain exposure to global fintech trends and innovations?
Money 20/20 Middle East gave us an invaluable platform to connect with global fintech leaders, discover cutting-edge trends, and showcase Ratibi+ on an international stage. It reinforced our belief that Saudi fintech can compete globally while addressing unique local needs.

In your opinion, how do events like Money 20/20 contribute to shaping the fintech ecosystem in Saudi Arabia and the wider region?
Events like Money 20/20 act as catalysts; they bring together investors, innovators, and regulators in one place. For Saudi Arabia and the region, this accelerates knowledge exchange, fosters partnerships, and highlights how fintech can play a key role in achieving Vision 2030’s economic diversification goals.

What are the biggest challenges facing fintech startups in Saudi Arabia, and how does Madkhol address these challenges? 
The main challenges are building trust, navigating regulation, and achieving scale. Madkhol addresses these by ensuring Sharia-compliant products, working closely with regulators, and focusing on partnerships with corporates and banks to reach mass adoption. Trust, compliance, and collaboration are the pillars of our approach.

Noha Gad

Modern commerce is witnessing a significant transformation triggered by rapid developments in technology. The traditional retail landscape, which was centered on physical stores and direct customer interactions, is evolving into a digitally interconnected ecosystem. This change was driven by emerging technologies that enhance how products are sold and redefine the overall customer experience and operational efficiency. 

Technologies such as artificial intelligence (AI), virtual reality (VR), and augmented reality (AR) emerged as key enablers that revolutionize each aspect of modern commerce. Businesses increasingly utilize cutting-edge tools to understand and anticipate customer needs, tailor offerings, and create more engaging shopping environments. AI-driven analytics allow retailers to handle vast amounts of data, providing insights that help optimize product assortments, pricing strategies, and personalized marketing.

On the other side, VR and AR fill the gap between digital and physical worlds, offering immersive and interactive experiences for customers, ultimately enhancing logistical operations by improving warehouse management, staff training, and real-time problem-solving.

As modern commerce continues to evolve, organizations embracing these technologies are well-positioned to meet rising consumer expectations and adapt to the fast-changing market landscape effectively. Thus, understanding the importance of this technological evolution is essential for businesses to remain competitive

How AI transforms modern commerce

AI has become a cornerstone of innovation in modern commerce, driving significant improvements across customer engagement, inventory management, and operational efficiency.

-Personalization and customer insights. AI uses machine learning algorithms to analyze customer data, such as browsing behavior, purchase history, and preferences. This enables businesses to deliver personalized product recommendations and marketing messages in real time, enhancing customer satisfaction and boosting conversion rates.

-Inventory management and forecasting demand. AI models can optimize inventory levels by processing large datasets on sales trends, seasonality, and external market factors. This reduces risks of overstock or stockouts, cutting costs related to excess inventory and lost sales opportunities

-Customer experience enhancement.  AI-powered chatbots and virtual assistants provide 24/7 customer support by handling routine inquiries, guiding shoppers through product selections, and resolving common issues quickly. This ultimately contributes to enhancing customer experience and reducing response time, thereby enabling human agents to focus on more complex problems. 

-Fraud detection. AI models detect unusual patterns and potential fraud in real time by analyzing transaction data and user behavior. This capability enhances the security of digital payments and protects both merchants and customers from cyber threats.   

Using VR and AR to enhance the shopping experience 

VR and AR are transforming the shopping experience as they create immersive environments that engage customers in ways traditional retail cannot. For instance, virtual stores and showrooms allow shoppers to explore products in a fully digital space without leaving their homes. Both innovations enable virtual product try-ons and demonstrations, especially valuable in sectors like fashion, furniture, and automotive.

Additionally, VR and AR are used for remote product training and retail staff education. Retailers can simulate real-world scenarios to train employees on product knowledge, customer interaction, and store layout without disrupting physical store operations. This method improves staff preparedness and service quality, directly benefiting the shopping experience.

These innovative technologies also fill the gap between physical and online retail, making shopping more interactive, engaging, and convenient in the modern commerce landscape. They enable interactive marketing campaigns and promotions that engage customers in innovative ways.

The integration of AI, VR, and AR technologies in modern commerce has a significant impact on supply chains and logistics as they can optimize inventory and deliveries, enhance warehouse and fulfilment efficiency, promote logistics planning, and improve risk management. 

Finally, these emerging technologies are fundamentally reshaping the landscape of modern commerce, creating opportunities for businesses to innovate and deliver exceptional customer experiences. 

Beyond customer interaction, they revolutionize the operational backbone of commerce by optimizing supply chains and logistics. AI-driven analytics improve forecasting and inventory control, AR guides warehouse staff to operate more efficiently, and VR simulations help plan resilient delivery routes and workflows. Together, these innovations not only reduce costs but also enhance speed, accuracy, and flexibility in meeting consumers’ growing demands.

Looking ahead, the continued convergence of AI, VR, and AR is expected to unlock more transformative possibilities that will redefine how people discover, interact with, and purchase products.

Ghada Ismail

Some startups appear to emerge almost overnight, moving from obscurity to market ubiquity with remarkable speed. This rapid ascent is rarely the result of chance. It is often the product of a deliberate strategy known as blitzscaling: a calculated decision to pursue extraordinary growth at an exceptional pace, accepting significant operational and financial risks in the process.

Blitzscaling can be likened to accelerating a high-performance vehicle before all of its components have been fully tested. When successful, the approach allows a company to secure market dominance before competitors can respond. When mismanaged, it exposes the organization to structural weaknesses that can derail progress just as quickly as it began.

What Is Blitzscaling?

The term was popularized by LinkedIn co-founder Reid Hoffman and entrepreneur Chris Yeh in their book Blitzscaling. At its core, blitzscaling is the deliberate pursuit of massive, rapid growth, prioritizing speed over efficiency. The goal is to capture market share so quickly that competitors can’t catch up, even if it means high spending, operational chaos, or short-term losses. Startups that blitzscale often expand across new markets, hire aggressively, and spend heavily on marketing before perfecting processes or achieving profitability.

This approach is especially common in industries with network effects—where the value of the product grows as more people use it—such as marketplaces, social platforms, and fintech. Once a company reaches critical mass, it can become the default choice, making it hard for latecomers to compete.

Why Founders Consider Blitzscaling

For many founders and investors, the appeal is clear: become the first and biggest player before the rest of the market even realizes what’s happening. Blitzscaling can create powerful first-mover advantages. Customers and partners gravitate toward the market leader, talent is easier to recruit, and investors are eager to back a company that looks unstoppable.

In venture capital circles, momentum matters. A startup showing exponential user growth or market capture often finds it easier to raise follow-on funding at higher valuations, which in turn fuels even faster expansion.

Key Advantages

• Market dominance: Set industry standards and shape consumer habits.
• Network effects: More users bring more value, which draws even more users.
• Virtuous growth cycle: Users → talent → product improvements → more users.

Major Risks

• Extreme burn rate: Heavy spending demands constant fundraising.
• Operational chaos: Hiring too fast can dilute culture and weaken management.
• Regulatory and legal exposure: Rapid global expansion often outpaces compliance.
• Founder burnout: High pressure and nonstop growth can exhaust leadership teams.
• Product-market misfit: Scaling before perfecting the product can backfire.

Is Blitzscaling Right for Your Startup?

Blitzscaling only makes sense under specific conditions: a huge addressable market, strong network effects, abundant funding, and a product that already shows solid product-market fit. If those elements are missing, a more measured approach—sometimes called “smart scaling”—may be wiser.

Founders should weigh whether their market rewards speed above all else or whether careful, sustainable growth will ultimately create more value. In many cases, establishing operational discipline before hypergrowth can prevent costly missteps later.

Conclusion

Blitzscaling can turn startups into market leaders at lightning speed, but it is a high-stakes gamble. When the market is ready, the rewards are enormous: dominance, brand recognition, and the ability to set the rules of the game. Yet the same strategy can drain resources, strain teams, and end in failure if the fundamentals are weak.

For founders, the question isn’t just “Can we blitzscale?” but “Should we?” Careful assessment of market dynamics, funding prospects, and internal capacity can reveal whether chasing hypergrowth is a bold move or a dangerous sprint toward a cliff.