Riyadh - Sharikat Mubasher: HUMAIN, the PIF-owned full-stack AI company, will engage EY, a global leader in professional services, to develop the first AI-native business process outsourcing service in Saudi Arabia, underpinned by HUMAIN’s full-stack ecosystem.

The service is designed to transform how enterprises deliver, manage, and scale operations in the age of artificial intelligence, the PIF company said in a recent press release.

This initiative aims to establish a new category of AI-enabled business services, combining intelligent agents, automation, advanced analytics, and human expertise into integrated operating models that help organizations improve efficiency, accelerate decision-making, and unlock new growth opportunities. It also aims to reduce operational complexity, improve productivity, and accelerate digital transformation while enabling organizations to leverage existing technology investments.

Tareq Amin, chief executive officer of HUMAIN, said: “Together with EY, we are building a new operating model where intelligent agents, automation, and human expertise work as one, enabling organizations to move faster, make better decisions, and create entirely new sources of value. With HUMAIN ONE, we are turning AI from a tool into the operating layer of the enterprise, built and deployed at scale from Saudi Arabia to the world.”

In turn, Raj Sharma, EY global managing partner for growth and innovation, affirmed the company’s commitment to building a comprehensive portfolio of AI solutions for HUMAIN that helps organizations realize enterprise value at scale.

“As AI becomes a fundamental building block of modern business, competitive advantage will come not simply from the technology itself, but from how it is applied with trust, expertise, and confidence. This next phase of our engagement will help organizations reimagine how they operate, accelerate resilient transformation, and realize lasting enterprise value,” he added.

Under this partnership, EY will support the development and commercialization of HUMAIN's solutions, while providing functional expertise, industry knowledge, and go-to-market knowledge. Meanwhile, HUMAIN will provide the underlying AI technologies, infrastructure, and agentic ecosystem that power the next generation of enterprise services.