Hollat, Egrobots partner to advance CRM automation in Saudi Arabia

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GHADA.ISMAIL
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Sep 3, 2025
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Riyadh – Sharikat Mubasher: Hollat announced entering into a strategic collaboration with Egrobots to accelerate the use of artificial intelligence and advanced robotics across Saudi Arabia’s public and private sectors.

The agreement is designed to help organizations streamline operations, reduce costs, and adopt cutting-edge AI tools, as per the company’s announcement on LinkedIn. It also includes the integration of intelligent robots capable of handling complex tasks, reflecting the Kingdom’s growing demand for automation in both business and government services.

Hollat, a CRM platform powered by AI, enables organizations to manage customer requests across multiple communication channels while ensuring high levels of customer satisfaction. The platform tackles key challenges around integration, privacy, and cybersecurity, and is fully aligned with local regulatory requirements. Recognized as a preferred choice for government entities and major corporations, Hollat is also developing a cloud-based SaaS model to strengthen its position in the Saudi market.

Company representatives described the partnership with Egrobots as a step toward creating a new value proposition for clients, one that combines efficiency with innovation. Both sides expressed optimism that the collaboration will deliver tangible impact in line with Saudi Arabia’s digital transformation goals.


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