Riyadh – Exclusive Sharikat Mubaser: As part of his participation in the Biban 24 Conference, Abdulrahman Zubailah, Sales Executive at LUCIDYA told Sharikat Mubasher that LUCIDYA is a Saudi-made company specializing in optimizing and elevating users’ experiences using Artificial Intelligence AI technologies.

What is unique about LUCIDYA is that in 2016, the company built its own AI model in Arabic Language that is totally customized to the Saudi personae, which entitled it to rival the biggest AI companies in the world.

Zubailah added that LUCIDYA offers services like social listening, and media coverage, which enables brand owners to monitor the buzz generated on their brand whether positive or negative. The company also generates analytical reports on the position of a brand among its closest competitors.  Moreover, the company creates engagement between a brand and its audience using AI, in addition to stats and customer databases.

Lucidya is the leading platform for customer experience management in the Arab World. With unique AI and NLU capabilities, this CXM platform is designed to give brands the power to deliver game-changing customer experiences anywhere in the region.

Expected to welcome over 160,000 visitors, Biban 2024, which runs in Riyadh from 5 to 9 November, will provide 10,000 investment and entrepreneurial opportunities, 420 workshops for over 19,000 beneficiaries, and consultation and guidance sessions for more than 5,000 beneficiaries.